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Dishwasher Installation questions, answered by experts

Your dishwasher drains through a hose that attaches to the plumbing below your sink or snakes out the back of your machine. In most cases, you can access one side of the hose from below your sink, as it usually ties into the same drainline that your sink uses. Otherwise, you may need to pull the dishwasher out of the counter to access it.

To create a siphon break and remove any chance of dirty sink water or water that backs up into the sink from getting into your dishwasher, your dishwasher drain hose needs to have a high loop or an air gap device as part of its installation. All building codes require at least a high loop. In many places, it’s necessary to install an air gap device to meet the code.

A dishwasher filter should be replaced every five years, depending on the manufacturer's recommendations and the frequency of use. The exact timing can vary based on factors such as the hardness of your water, how well you rinse dishes before loading them, and how often you clean the filter. Regularly inspect the filter for signs of wear and tear or damage. If the filter appears worn out, damaged, or excessively clogged despite regular cleaning, it should be replaced sooner.

Water is sitting at the bottom of your dishwasher, likely because the filter is dirty with food debris or because the drain hose has a clog. If the water is still sticking around after following the steps above, it’s time to contact a local plumber.

Limescale can build up outside your dishwasher if you live in a home with hard tap water. Any household surface exposed to water and heat may have unsightly limescale deposits, including kettles for boiling water, sinks, countertops, toilets, taps, tubs, shower doors, glassware, and aquariums. Glass, laminate, porcelain, granite, and other similar surfaces can all have limescale.

The Franklin, MA homeowners’ guide to dishwasher installation services

From average costs to expert advice, get all the answers you need to get your job done.