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"Mark was very professional and willing to explain all the steps he was taking to do a thorough job"

"David was not only proficient and professional with a high level of expertise but had such deep heartfelt compassion and empathy for my situation. It was a refreshing and comforting experience to work with David. Given all the unknowns, David's patience and ability to educate me on the potential outcomes really helped to settle me down. I like to know what I'm facing and I feel like David and First Stop Environmental gave me life affirming choices. Thank you."

"i have copied the complaint I have filed with the BBB. When I spoke to the manager at champion on Monday he said someone would get back to me by the end of the week. Here it is late Friday and I’ve heard nothing. I left a message on Monday with a customer service rep who’s voice mail said I’d get a call back in 24 hours but have had no return call yet. Even if the company reserves the right to cancel, their our bad oh well attitude and not even trying to work out some kind of resolution for their mistakes is the most unacceptable and unprofessional part of the whole experience with them. I added a picture of my contract with them so everyone can see how straight forward it shows what I was told I was paying for. Here is the BBB complaint Company rep gave a price of $24562 on vinyl siding during an in home sales presentation. At that time I explained I was not ready to purchase due to still looking at colors but also wanted to add on doors. Rep called his manager who said doors would have to be done separately either way but gave a price in the low $20’s over the phone if I signed up for the siding today. I passed and called the rep back a day or two later to come back to show us door options so we could add them on and get a total price. Rep came back on 3-13-19. We picked out 3 doors and he gave us a total price for everything of $29599. Contract was drafted up and signed and a deposit of $8880 was given by credit card. Was told by the rep there will be someone coming out to confirm measurements and price may fluctuate slightly if he under measured but was pretty confident he was close to accurate. On 3-15 some one came out and measured for the doors and remeasureed for the siding. He called back on 3-19 stating he had to come by and recheck one more measurement but I didn’t need to be home. That is the last I heard from the company till I called on 4-08-19 as we were told 3-5 weeks. First call was left on hold for 20 minutes, second call was told they would call me right back, made third call after waiting over an hour for call back only to find out my contact had been voided because they under charged me for the project. They said the rep misquoted the whole project and I was never charged for the doors even though the contract I signed shows I was. Said there was nothing they could do and they have a right to just void the contract if the so choose. Which they did without even telling me. The manager who acknowledged giving the rep the low price the first day out refused to even honor that price saying he gave it out not knowing all the information but gave it any ways. Not only did the rep supposingly misquote the job the manager gave an even lower one in order to close the sale. Now the cost they are telling me is approximately $29000 plus another $11000 for the doors. That’s a far distance from the original $24000 for just the siding that the rep and the even lower price the manager gave from the first visit. Manager said it would be at least 4 days before anyone else above him could even get back to me about this. He wouldn’t give me anymore names of the next people in line I could call. Just kept telling me he would give my information to the right people and they would call me. Stated I would be having a lawyer look into this and finally got a name and number of some customer service rep."

"This review is from a seller where an inspection was performed. The heat was not shut off after the inspection and my family and I walked into 90 degree temperatures because the heat was never turned off when the inspection was complete and it was on for 7 hours until we got home. In addition the mud room has a thermostat and electric heater and that was also left on high which we did not realize until the next day. In addition, to prove a point to a potential buyer he forced a hole through the wood in our detached garage reporting that there are signs of water damage. The garage is from 1930, there has been water in the garage especially when we had the hurricane last year but they could have just written that in the report not damage our property to prove a point. Coincidentally, the same inspector came back with another interested buyer and yet another piece of wood was pulled off from the garage. If that is not bad enough, the same inspector gave confidential information from a previous inspection to a new potential buyer which led to another buyer terminating the deal. I know this as our lawyer communicated with the potential buyers attorney and said that the inspector passed on information about a previous inspection he did at our house a week earlier.. in addition, our neighbor and friends were outside during the outside portion of the inspection and they heard the inspector give the potential buyers and their real estate broker information about the last inspection and what the other potential buyers said. So much for confidentiality."