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"Great service every time, always on time, good communication."

"Highly recommended. Jose and Cesar were great. They were reliable and their work was excellent. They completely remodeled our condo including 4 bathrooms, floors, fireplace/hearth, etc. It was a big job and they worked with us to make sure everything came out exactly the way we wanted. The cost was very reasonable."

"The installing craftsman was excellent. The result is perfect."

"No. I was told that the shower paneling would be a certain height and it was not. There is a big 12 inch gap between the paneling and the ceiling. I called the sales representative to discuss. We talked and she said she would get back to me the resolution, she never did. I paid for the old install fully $15k. I later got a call from the production manager demanding a new check for $10,000. They told me that the check I gave them was lost. I checked my bank statement and they had already cashed the check. I would never recommend this company."

"Rod and his crew did a very good job in converting an existing garage into a bedroom and mudroom. Communication was easy, Rod pricing seemed fair, and he got the job done in a timely fashion. He worked straight through January, despite numerous extremely cold days. I would gladly use Rod and his crew for future work at the house."

"Tony seems polite in the beginning of the project but increasingly becomes manipulative and non-cooperative. He agrees to do everything I ask but ends up not doing it the way we agreed upon. And he took down my custom blinds in one bathroom he has been remodeling since February 2025 (has been promising me 2 bathrooms will be done 2 weeks ago) and the blinds are nowhere to be found, and he claimed, at first, there were never any blinds there. I was present when he told me he needed to remove them to do work on the casings and would re-install them later. Then he insisted he checked the cellar, his van, everywhere and they are nowhere. I told him he owes me for another set of blinds, and had to reorder the same custom wood blinds installed with all the 15 other custom blinds. I sent Tony the invoice ($300+) and he refuses to pay. He also never covered my furniture nor new floors, sawing and cutting in the dining room?very messy!! I have to clean up. He is unreliable. "

"i usually never give a bad review, but this is not a reliable team, most probably my pool lines / liner will be destroyed this winter because of them, they were in coordination with me to come over to close the pool and than they never came nor contacted. i would avoid using them. better to hire someone else who is relaible. "

"I have had the best experience with Gibraltar, and I cannot say enough about the people who work there and the product itself; we love our pool!! Itâ s given us a lot of joy this summer with friends and family. But foremost for my review is the people who I have interacted with since we purchased the pool in the summer of 2020- they are awesome. Really the best. I have not seen customer service like this at another company in a long time. We put in our new pool last November for a deeply meaningful reason for our family and I ended up talking with the CEO and shared with him the reason. He was so awesome and wrote me such a sincere, kind, and genuine note. From the CEO to the college kid on the floor and everyone in between- I have been so impressed with their patience, knowledge, friendliness, and professionalism. Iâ m so appreciative to Peter, Ellen, Grace, Ana, Jason, Keith, Jim, Ryan, Wayne and Jim. They have all been so incredibly awesome to deal with, and I feel like I am working more with a family than a huge company. Itâ s amazing they employee so many people who are each individually so helpful. You can tell the owners really care about how their store is represented and that they care about the quality of their work. We (like several other families) decided to build our pool during quarantine in 2020. There were delays that no one could have foreseen because the supplies were impossible to get for months- but that was no oneâ s fault, no one could have guessed we would be in a pandemic, and that the demand for pools would go up so much. So, even though there were delays, we understood, and Gibraltar did everything the could to get our pool built as quickly as possible and to make sure it was open for the summer season of 2021- and it was. I was sad to see reviews that said they took too long- I honestly just donâ t think it was fair. Who could have foreseen the impacts of a pandemic? So, for us, the delays were what they were, and we appreciated that they did all they could, with what they had to work with, and kept up updated along the way. I would highly recommend Gibraltar to anyone who wanted to put in an awesome above ground pool and have superior customer service."

"Team did incredible work on my home I?m so grateful for this team. Not only did I have them remodel my kitchen but because they did such a good job I added a bathroom remodel also had them remodel my patio to a cozy little outdoor relaxation area. 100% would recommend this team for anything you can throw at them!!!!"