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Water Heaters questions, answered by experts

We recommend you turn off the unit, the power, and the water supply as soon as you notice a leak. Your water heater tank should have a dedicated shut-off valve located on the cold inlet pipes. If the valve is broken or inoperable, use the shut-off valve to your home's main water supply to stop the flow to the entire house.

Avoid touching valves or pipes directly without confirming if they are hot. Wear gloves and other safety gear to keep from coming into contact with hot levers or components when turning off your leaking water heater.

When replacing an old unit, you might want to switch from a gas water heater to an electric water heater or vice versa. To do this, you will likely need to add infrastructure to the area. For example, you likely don’t have a gas line that served your old electric water heater. You’d have to call a plumber to put in a new gas line. If you’re replacing a gas unit with an electric one, the plumber will need to safely cap the old gas line. You will then need an electrician to add wiring for the new electric unit.

The good news is that most home warranty plans cover hot water heaters, regardless of whether you have a tank or a tankless model. Your hot water heater should be covered by your home warranty because it's considered an essential home appliance.

Electric water heaters typically last 10 to 20 years, though proper maintenance can extend their lifespan. If your unit is over a decade old and showing signs of inefficiency—such as higher energy bills, frequent repairs, or leaks—replacement is a smart investment. Tankless models last over 20 years, which can make them a longer-lasting alternative to traditional tank water heaters.

Excessive pressure (above 80 psi) puts too much stress on plumbing pipes, joints, and fixtures. This can lead to leaks and burst pipes. Plus, it shortens the lifespan of appliances, can waste water, and can raise your utility bills. High water pressure might feel like a gift, but it’s actually a silent threat to plumbing.

The Pride, LA homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.