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Roof Ice and Snow Removal questions, answered by experts

It’s possible to use a torch to melt ice on your garage door, but we don’t recommend it. It’s very easy to bring the flame too close to the door, which can melt the weather stripping or even the garage door itself. You’ll melt ice quickly with a torch, but the damage you’re likely to cause can end up costing you a few hundred dollars to fix, which isn’t worth it. Instead, we recommend pouring hot water over the frozen area or using a less intense heat source, like a hair dryer or space heater.

You should check with your insurance provider, but generally, ice dam removal is not covered by insurance, as it’s considered a preventable issue. However, damage from ice dams may be covered by your policy, including roof collapses. In the case of leaks, your belongings may or may not be covered. If you can’t find specific information on ice dam removal in your policy, give the insurance company a call and find out.

Be careful when choosing a product to help you remove ice from your wood deck. Never use sand, gravel, or salt, since these items can damage and scratch the wood. Instead, look for chemical de-icers that are marked as safe for wood decks or use hot water to melt snow and ice.

Yes, snow should be removed from a deck to protect it from damage caused by moisture and heavy loads. Shovel the snow off of your deck regularly once it is more than four inches deep. Avoid using salt, which can damage your deck.

Ice dam removal is costly, but it’s absolutely worth it. If you leave an ice dam as is and don’t take care of it, you’re looking at potentially dangerous situations and high-cost repairs—like roof collapse, leaks, mold problems, gutter damage, and more. Removing ice dams is essential to keeping your home and your family safe in the snowy season.

The Patterson, LA homeowners’ guide to roof ice and snow removal services

From average costs to expert advice, get all the answers you need to get your job done.