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"This company was dishonest and disrespectful. Under no circumstances do business with them. Exorbitant prices and hidden fees."

"Everything went great with The Gen Stop, the technician was extremely helpful and informative on letting us know what the problem was and what would be needed to correct it. They always arrived exactly when they said they would which made planning simple. Their customer service was very helpful with getting us scheduled and keeping us updated on the next steps to getting everything back up to working status for the generator. Will definitely continue to use them for services for our generator!"

"Potentially since new ownership has taken over, Surgis is no longer a trustworthy company. They have showed a lack of integrity and professionalism that goes beyond what I have ever experienced with a company. 1. They installed our system and we have spent 15K+ with them over the years. We have always had Surgis upkeep our system and have trusted them to do a good job. 2. We noticed moisture in the attic and asked Surgis to look into it. They improperly diagnosed the issue and the result ended up creating mold around our vents. We payed 1600 in mold remediation and drywall repair. 3. They properly diagnosed the problem and admitted it was not addressed correctly and this should have been caught during the install process. When given the quote for the work, we asked for a price reduction since this was a quality control issue on their end. 4. A manager called us and stated this was a discounted price even though this was not noted on the paperwork. During these conversations, Scott hung up on us.we requested calls from upper management but never received a call back. We really just wanted the issue resolved and decided to proceed to schedule the work with Surgis. 5. When we received the breakdown of the work, we noticed the cost of the vent covers which we already had purchased prior to. We called asked if they could use ours to help reduce price. Instead, they canceled the work and said they would never work on our unit even though we currently have a warranty with them. After calling back to try and get the work scheduled, they stated they no longer had the technical staff to do the job. 6. After getting quotes from other companies, the prices we were getting were significantly less, showing that Surgis lied about a discount or they are just majorly price gouging all customers. We also asked other companies if they would be able to do the work quickly since Surgis made it seem so technical. All other companies told us anyone who installs a system or does duct work needs to know how to do the work we needed or customers would be dealing with the moisture that we found ourselves with. 7. I called Surgis back as a final attempt to get management to work with us and was told we have your information they wouldn’t take any additional information for me. My tone wasn’t heated and I asked the phone rep to please just take the notes and request a call from upper management and she hung up on me. If Surgis was truthful in their reason to cancel the work on our unit, they currently don’t have the staff that has the skills to properly install AC units. If you have Surgis install your unit and find errors, they will not work to resolve the issue and will likely charge you more than necessary for repairs. You would think some upper management would have intervened but that never happened. I get that other staff was probably sick of us calling to talk about our issue, but hanging up on customers is not how to deal with it. If upper management had called, we wouldn’t have needed to keep following up. I cannot warn people enough about this company. Stay away."

"This work was beyond my expectations in every category. The owner, Brandon, is a really nice guy that gave us a fair and competitive quote and supervised all the work, which was done by a number of specially qualified teams: a concrete pad team, a custom built aluminum welded stand fabrication team, an electrical team, a gas team, and a generator operation and maintenance team. All of the teams were professional, courteous, and highly skilled. Come to find out we live in a historical tree protection zone, so, in addition to lining up gas and electrical permits, Brandon had to hire a licensed tree arborist to conduct a survey and obtain a tree permit, all of which Brandon did for no additional charge. If you ever want an automatic full home generator to keep the lights on during the next hurricane outage, these are definitely the guys to call."

"I recently worked with CDM Electric LLC for electrical projects in my home, and I cannot speak highly enough of their professionalism, expertise, dedication to safety, quick work, and cost effectiveness. I recommend them to anyone in need of electrical work. First, their installation of ceiling fans was flawless. They ensured that each fan was installed securely and functioning perfectly. Additionally, CDM Electric identified and rectified significant fire hazards related to outdated electrical outlets throughout my house. Their quick replacement (1 Day) of all outlets ensures the safety of my home. Their expertise extended to the installation of chandeliers, bathroom lighting and heaters/vents. All work perfectly. They then installed a surge protector in the main electrical box. This protects and insures financially all electrical devices and appliances against power surges and resulting damage. I am confident CDM Electric will exceed your expectations as they did mine."

"We had a 22kw liquid cooled QS Generac installed. Since installation, we have had 3 gas leaks and it wasn’t even working since install. We were told they wouldn’t come out until final walk through and not to worry since there is nothing in the Gulf. Ok, fine. Today was the final walk through and it was not a great experience. We were told that we still owed $600. We gave them a deposit of $600 in March that was to go towards the balance. We have an invoice, sales order and initial contract that all have the same amount owed total. No where does it say the $600 credit was applied, even under the payments/credits section. The only difference was the initial contract has the concrete pad and the recent invoice and sales order had a stand. Still the same amount due. We even called the company before to verify the amount and we’re told that it was $20,108.34= $600 off from deposit. So, that’s the amount we got in a check for them. When I called, I was sent to Craig. He was condescending, rude and outright degrading. When he realized we weren’t going to agree and we’re at an impasse, I apologized saying I was sorry we got here and his response was to tell me that “yes, you are sorry and you should write a check for $600.” He went on to tell me that he didn’t know what world I lived in but he lives in the “real world” and that you pay what you owe. We don’t owe anymore. If we did, the contract, invoice, sales order and phone call should have said so. He even went as far as to say that it’s obvious we don’t have money and so, could not pay the $600. No, I’m just not paying more for what I’ve already paid for. This is not great business and disgusting behavior from a manager. Do better and check your contracts."

"Very well. The Electrician was very knowledgeable and did a great job. I would highly recommend Franks Electrical to my friends and family."

"Excellent service."

"Joe, Mark, and Their Team did a Splendid Job for Us on this Business Phone Line Install. There are Very Knowledgeable and provided the Needed Assessment and "Fix" in a Very Timely Manner. I Highly Recommend Accent Tel USA! God Bless You! Philippians 1:3-6! Have a Wonderful Day in the Neighborhood & "Stay on the Nice List"! :)"