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TRUSTED BY NEW CASTLE, KY HOMEOWNERS

  • Average homeowner rating star icon4.7
    Average homeowner rating
  • Verified reviews icon18
    Verified sewer line repair services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro
Customers say: Super punctual
953 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Maeser Master Services, LLC

Maeser Master Services, LLC

4.58(
347
)
Approved Pro

Maeser Master Services, LLC

4.58(
347
)
Approved Pro
Super Service Award
Customers say: Super punctual
284 local quotes requested
50 years of experience

Since 1975 Maeser has provided Louisville area families and businesses with plumbing services, heating and air conditioning, plus bathroom remodeling, improving indoor air quality and more. Visit our Bath Design Studio to get started on your bathroom remodeling project. Additional DBA - Marvin Maeser Plumbing. Award Winning. See website for additional service areas at www.maeser.com.

"The vendor was very nice. Prepared. We investigated the issue together and identified next steps. No issue was found and he let me know ahead of time that if he cut the drywall, he would not be replacing it. But, he did clean up after himself, which I appreciate."

Kelly R on October 2025

Since 1975 Maeser has provided Louisville area families and businesses with plumbing services, heating and air conditioning, plus bathroom remodeling, improving indoor air quality and more. Visit our Bath Design Studio to get started on your bathroom remodeling project. Additional DBA - Marvin Maeser Plumbing. Award Winning. See website for additional service areas at www.maeser.com.

"The vendor was very nice. Prepared. We investigated the issue together and identified next steps. No issue was found and he let me know ahead of time that if he cut the drywall, he would not be replacing it. But, he did clean up after himself, which I appreciate."

Kelly R on October 2025


Avatar for ImproveIt! Home Remodeling, Inc.

ImproveIt! Home Remodeling, Inc.

4.47(
319
)
Approved Pro

ImproveIt! Home Remodeling, Inc.

4.47(
319
)
Approved Pro
Customers say: Quality work
1717 local quotes requested
36 years of experience

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025


Avatar for Carter Septic, LLC

Carter Septic, LLC

4.95(
39
)
Approved Pro

Carter Septic, LLC

4.95(
39
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
5 years of experience

Carter Septic is a family owned business that has been serving Kentucky since 2020. We take great pride in everything we do. We strive to offer the most affordable prices possible without compromising quality work. We offer septic tank pumping, water line installation, repairs, cistern cleaning, and drainage work. All we ask for is the opportunity, the results will speak for themselves. Give us a call today, we would love to help.

"Great work!"

Taylor W on January 2023

Carter Septic is a family owned business that has been serving Kentucky since 2020. We take great pride in everything we do. We strive to offer the most affordable prices possible without compromising quality work. We offer septic tank pumping, water line installation, repairs, cistern cleaning, and drainage work. All we ask for is the opportunity, the results will speak for themselves. Give us a call today, we would love to help.

"Great work!"

Taylor W on January 2023


Avatar for Hudson Mechanical

Hudson Mechanical

4.00(
4
)
Approved Pro

Hudson Mechanical

4.00(
4
)
Approved Pro
31 local quotes requested
Emergency services offered

I am going to be the most affordable HVAC, plumber, and electrical technician you can call, being a Christian company, you get a double blessing, quality, and price. I am just now starting this business but have years of experience working for others.

"Mr. Hudson truly went above and beyond when fixing our thermostat. I was having a persistent, confusing issue that another technician couldn't solve. He took the time to carefully troubleshoot the system and found a wiring problem that was causing the issue. His deep knowledge of the system was evident, and he didn't give up until everything was working perfectly. I really appreciate his persistence and attention to detail. I will definitely be calling him for any future HVAC needs."

Kylie B on October 2025

I am going to be the most affordable HVAC, plumber, and electrical technician you can call, being a Christian company, you get a double blessing, quality, and price. I am just now starting this business but have years of experience working for others.

"Mr. Hudson truly went above and beyond when fixing our thermostat. I was having a persistent, confusing issue that another technician couldn't solve. He took the time to carefully troubleshoot the system and found a wiring problem that was causing the issue. His deep knowledge of the system was evident, and he didn't give up until everything was working perfectly. I really appreciate his persistence and attention to detail. I will definitely be calling him for any future HVAC needs."

Kylie B on October 2025


ImproveIt Home Remodeling, Inc.

New on AngiNew on Angi
Approved Pro

ImproveIt Home Remodeling, Inc.

New on AngiNew on Angi
Approved Pro
12 local quotes requested
36 years of experience

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.


Avatar for Louisville Mechanical Services

Louisville Mechanical Services

5.00(
2
)
Approved Pro

Louisville Mechanical Services

5.00(
2
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
12 local quotes requested

Louisville Mechanical Services is a premier HVAC contractor the state of Kentucky. We specialize commercial boiler, chillers, pumps, custom sheetmetal, industrial piping, pumps, plumbing, building automation, HVAC installs and all the above full service. We take pride in our work and we look forward to doing business with you. Give us a call today to schedule a free quote.

"Best price compare to other companies. Easy to work with. Showed up on time and completed the project in one day! Highly recommend this company. Nice to find honesty in a company."

Amy C on December 2023

Louisville Mechanical Services is a premier HVAC contractor the state of Kentucky. We specialize commercial boiler, chillers, pumps, custom sheetmetal, industrial piping, pumps, plumbing, building automation, HVAC installs and all the above full service. We take pride in our work and we look forward to doing business with you. Give us a call today to schedule a free quote.

"Best price compare to other companies. Easy to work with. Showed up on time and completed the project in one day! Highly recommend this company. Nice to find honesty in a company."

Amy C on December 2023


Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro
Customers say: Super punctual
31848 local quotes requested
9 years of experience

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025


Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

No reviews yet

Infinity Design & Construction Group INC

No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established


DNA Construction & Welding LLC

No reviews yet

DNA Construction & Welding LLC

No reviews yet

Dna Construction & welding is a small family operated business that offers a wide range of services from electrical, plumbing, tile, remodeling and construction to excavation, foundation work, and concrete pads/ walkways. We also build custom staircases and metal platforms to transform your home to the next level.

Dna Construction & welding is a small family operated business that offers a wide range of services from electrical, plumbing, tile, remodeling and construction to excavation, foundation work, and concrete pads/ walkways. We also build custom staircases and metal platforms to transform your home to the next level.

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Repair Sewer Line questions, answered by experts

The cost to transfer utilities to a new house ranges from $10 to $200 or more, depending on the utility company’s pricing structure. In most cases, the final cost will be on the lower end of the price range. However, some homes may require the installation of new service lines or equipment, which increases the cost.

Homeowners insurance usually doesn’t cover sewer backups because it’s typically an avoidable problem with proper maintenance. The only exception would be if the backup is occurring because of local flooding and only if your city uses a combined drainage system for stormwater and sewage. If that’s the case, your policy should cover any resulting damage.

Outdoor plumbing issues are no less serious or urgent to fix than interior plumbing problems. These problems may require excavation and lawn repair due to the plumbing often being buried underground. The most common outside plumbing problems include:

  • Clogged landscape drainage: $200–$1,000

  • Clogged sewer lines: $60–$250 per linear foot

  • Corroded or rusted pipes: $1,500–$15,000+

  • Leaking drain lines: $200–$1,000

  • Leaking water mains: $300–$4,000+

  • Septic system failure: $600–$3,000+

  • Tree roots in pipes: $200–$1,000

  • Well pump failure: $350–$1,500

While flooding is always cause for alarm, certain situations are considered more urgent than others. If there is water pooling anywhere in your basement, it’s time to call a local emergency plumber ASAP. Standing water in your basement could be from a plumbing leak or from cracks in your foundation—either situation can go from minor to major very quickly. On average, the cost to hire an emergency plumber ranges from $100 and $500, depending on the scope of the repair and when you call them—calling an emergency plumber on the weekend or on a holiday will cause the rate to jump.

Trenchless sewer replacements are actually a great solution for sewer lines located under concrete. A professional can still sleeve and burst old piping to make room for a new one without having to dig up your slab.

The New Castle, KY homeowners’ guide to sewer line repair services

From average costs to expert advice, get all the answers you need to get your job done.

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