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"Straight Line Painting was contracted to apply a special waterproofing membrane material over the top half of a 180 ft2 stone wall section in front of my house (about 90 ft2). I would do the lower section of the wall. The contractor's portion of the work would require their crew to work off ladders. Because of extensive rain water damage to structural members behind this wall (accumulated over many years and now repaired), a waterproofing material was needed to waterproof this wall. Two products by Semco were selected and purchased by me on line (6 gals of membrane material @ $385 + Semco Stone Soap for surface preparation @ $25 = $410 total). The application of these products required wall surface preparation with the Stone Soap followed by 2 coats of waterproofing material. The Stone Soap and the first waterproofing coat require 1 or 2 days of dry weather (no rain) before and after each application prior to applying the final waterproofing coat. This required the contractor to return on 2 different days after the Stone Soap is applied and rinsed. Straight Line Painting was very accommodating and flexible following this application schedule. We had some rain days during this project and had to adjust the work schedule a couple of times. Straight Line Painting was accommodating and flexible when the schedule had to be changed because of weather. I give Straight Line Painting 5 stars on all aspects of this job. They are responsive, flexible, and professional. Their cost was very reasonable and their work quality was very good to excellent. The total cost of the job was $850 for the contractor (labor only for upper half of wall + $410 for materials which I purchased resulting in a total of $1260."

"I contracted Gary with Cost Cutters to remodel my bathroom. The project which included replacing the tub with a tile shower, taking the walls down to the studs and replacing with drywall, painting and installing a new medicine cabinet. Cost Cutters promised to email us a work schedule for the following week. While we did receive an email with the days Gary would be working, we were never given a timeframe that he would be working. So, we had to be home and available all day without knowing when he might show up or when he would be working until on any particular day. Our work schedules and availability were not took into consideration either. Gary did complete these tasks but his work was shotty especially the medicine cabinet install and drywall. He messed up the ceiling over the shower which he did not fix even after I pointed it out to him. The drywall is already bubbling up at the seems and there are big gaps around the medicine cabinet. Gary repeatedly told me he would make me happy with the job before he left but that was not true. He was finished with the job when he was happy with it not me, the paying customer. It didn’t matter as long as he thought it was good even after we pointed out the issues to him repeatedly. He told us he would not leave the job until we were satisfied with his work and all of our issues were corrected but that was a lie. He told us he would fix the problems but instead we were blamed for the issues that were caused by him trying to rush through the job. About half way through the project it was like anything to get done with my job as fast as possible to move on to the next job. We would not recommend Cost Cutters and will not be using them for any future jobs."

"Erik was hired to install IKEA cabinets in our home for a full kitchen renovation. I felt confident in assembling the cabinets and finishing them (doors, hardware, drawers, toe kicks, etc) but we wanted a professional to make sure the cabinets were hung level, plumb, and square. From our first conversation it was obvious that Erik is an expert in all things IKEA. He provided some guidance and changes to our design to make some subtle improvements that would not have been obvious to us. He also immediately identified a critical flaw in our design that would have greatly impacted the final outcome but luckily we had enough time to get the proper replaced item. Communication with Erik was decent but be prepared for patience with emails and texts. Phone calls seemed to be most effective. Also be prepared to be patient for his schedule. Despite our efforts to plan ahead and get on “his radar” back in July, it still took several rounds of calls and discussions to finally get a week nailed down and the arrival day wasn’t determined until the week-of. You will need to be flexible. The installation was very fast - he had all of the work completed in one day. He is also very precise and detailed. He took time to show me how cabinets were anchored to the wall, that cabinets were level and prepped for the countertop template. He also cleaned up nicely, was courteous in our home and has a professional demeanor. The installation wasn’t without issue though. He accidentally stepped on a weak piece of our corner cabinet and broke it. His solution was to “sister” a piece below it. I was told it wouldn’t affect the countertops as this had no load bearing properties and it won’t be visible once countertops are installed. I believe that he is correct, and accidents happen, but it was disappointing as mishaps was something I wanted to avoid and large reason why we elected to hire someone rather than do the installation ourselves. No adjustment was made to the agreed upon price to account for the broken cabinet which I felt would have been the appropriate thing to do even it was a minor reduction. Overall, I would hire Erik again and be better prepared to be patient and clearly a communicate my expectations. He is precise, detailed, and very knowledgeable on IKEA systems. His involvement resulted in a nice overall outcome."