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    Verified plumbing services reviews

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Avatar for West Shore Home Lexington

West Shore Home Lexington

4.96(
1,035
)
Approved Pro

West Shore Home Lexington

4.96(
1,035
)
Approved Pro
Customers say: True professional
Recommended by 97% of Angi customers
Recommended by 97% of HomeAdvisor customers
2006 years of experience

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in window, entry door, shower and bath replacements, including walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"Great customer service."

Jamie L on September 2024

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in window, entry door, shower and bath replacements, including walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"Great customer service."

Jamie L on September 2024


Avatar for Mad City Windows & Baths

Mad City Windows & Baths

4.74(
624
)
Approved Pro

Mad City Windows & Baths

4.74(
624
)
Approved Pro
Super Service Award
Customers say: Quick response
Recommended by 91% of Angi customers
Recommended by 91% of HomeAdvisor customers
2001 years of experience

To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin. From the beginning, our business has been built on a foundation of friendship and trust and, in return, local homeowners have come to know they can place their trust in us. In order make certain that we consistently earn that trust, we are dedicated to ensuring the expert, seamless delivery of high-quality products and remodeling solutions to homeowners throughout our service area. Today, we expand our home remodeling expertise across Wisconsin, Minnesota, Iowa and Illinois. With over 50,000 completed projects, we take our 2+ decades of experience to serve the communities of Minnesota, Iowa and Illinois. They can expect our highest standard of service and professionalism.

"High pressure sales person which ended up with a mismatch of the rest of my bathroom. They refuse to make it right. . I would recommend that you go with a different company. "

Karen P on November 2025

To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin. From the beginning, our business has been built on a foundation of friendship and trust and, in return, local homeowners have come to know they can place their trust in us. In order make certain that we consistently earn that trust, we are dedicated to ensuring the expert, seamless delivery of high-quality products and remodeling solutions to homeowners throughout our service area. Today, we expand our home remodeling expertise across Wisconsin, Minnesota, Iowa and Illinois. With over 50,000 completed projects, we take our 2+ decades of experience to serve the communities of Minnesota, Iowa and Illinois. They can expect our highest standard of service and professionalism.

"High pressure sales person which ended up with a mismatch of the rest of my bathroom. They refuse to make it right. . I would recommend that you go with a different company. "

Karen P on November 2025


Avatar for Windows Plus

Windows Plus

4.63(
38
)
Approved Pro

Windows Plus

4.63(
38
)
Approved Pro
Super Service Award
Customers say: Quality work
2010 years of experience
Free onsite estimate

At Windows Plus, we don't just renovate homes - We transform them with quality craftsmanship and budget-friendly solutions. As a family owned and locally operated business with 500+ Google Reviews, we take pride in delivering exceptional service and durable home improvement solutions that stand the test of time by offering a double lifetime warranty. Specializing in window and door replacements, bath and shower remodeling, we bring expertise, precision, and a customer-first approach to every project. Out ream is dedicated to enhancing your home's beauty, energy efficiency, and functionality - all while keeping your budget in mind. With a proven track record of excellence, we are proud to hold an A+ rating with the BBB and a 4.8 star Google rating. Our commitment to high-quality materials, expert craftsmanship, and personalized service ensures a smooth and stress-free experience from consultation to completion. At Windows Plus, we believe in Improving Homes, Improving lives.

"Eli and Dwayne from Windows Plus did a great job with our shower install. Arrived on time (9:00A), finished about 4:30P. The water was turned off about two hours, no inconvenience. They left the house clean and gave thorough instructions on what to do for the next 24 hours, the maintenance and cleaning products to avoid. I asked questions which were answered promptly. The materials were as detailed when purchased. The plywood was marine grade. They did an excellent caulking job, very professional."

Robert L on October 2025

At Windows Plus, we don't just renovate homes - We transform them with quality craftsmanship and budget-friendly solutions. As a family owned and locally operated business with 500+ Google Reviews, we take pride in delivering exceptional service and durable home improvement solutions that stand the test of time by offering a double lifetime warranty. Specializing in window and door replacements, bath and shower remodeling, we bring expertise, precision, and a customer-first approach to every project. Out ream is dedicated to enhancing your home's beauty, energy efficiency, and functionality - all while keeping your budget in mind. With a proven track record of excellence, we are proud to hold an A+ rating with the BBB and a 4.8 star Google rating. Our commitment to high-quality materials, expert craftsmanship, and personalized service ensures a smooth and stress-free experience from consultation to completion. At Windows Plus, we believe in Improving Homes, Improving lives.

"Eli and Dwayne from Windows Plus did a great job with our shower install. Arrived on time (9:00A), finished about 4:30P. The water was turned off about two hours, no inconvenience. They left the house clean and gave thorough instructions on what to do for the next 24 hours, the maintenance and cleaning products to avoid. I asked questions which were answered promptly. The materials were as detailed when purchased. The plywood was marine grade. They did an excellent caulking job, very professional."

Robert L on October 2025


Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro
Customers say: Super punctual
2016 years of experience
Free onsite estimate

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025


Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.44(
409
)
Approved Pro

Tom Drexler Plumbing Air & Electric

4.44(
409
)
Approved Pro
Customers say: Super punctual
1982 years of experience
Emergency services offered

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Fayette Heating & Air || H20 Maestro

Fayette Heating & Air || H20 Maestro

4.34(
156
)
Approved Pro

Fayette Heating & Air || H20 Maestro

4.34(
156
)
Approved Pro
Customers say: Super punctual
1971 years of experience
Free onsite estimate

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024


Avatar for Bob's Septic Tank Cleaning

Bob's Septic Tank Cleaning

4.94(
8
)
Approved Pro

Bob's Septic Tank Cleaning

4.94(
8
)
Approved Pro
Customers say: Quick response
1974 years of experience
Free onsite estimate

Bob's Septic Tank Cleaning is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I called Bob’s on a rainy, nasty Saturday for help in a difficult situation. They sent Donnie and he couldn’t have been more courteous and helpful. He got the job done quickly and with a smile. I’m 100% pleased with the service. I will recommend them to anyone without hesitation. "

Cheri T on February 2025

Bob's Septic Tank Cleaning is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I called Bob’s on a rainy, nasty Saturday for help in a difficult situation. They sent Donnie and he couldn’t have been more courteous and helpful. He got the job done quickly and with a smile. I’m 100% pleased with the service. I will recommend them to anyone without hesitation. "

Cheri T on February 2025


Avatar for ImproveIt! Home Remodeling, Inc.

ImproveIt! Home Remodeling, Inc.

4.47(
319
)
Approved Pro

ImproveIt! Home Remodeling, Inc.

4.47(
319
)
Approved Pro
Customers say: Quality work
1989 years of experience
Free onsite estimate

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025


Avatar for American Standard Walk-In Tubs

American Standard Walk-In Tubs

4.24(
40
)
Approved Pro

American Standard Walk-In Tubs

4.24(
40
)
Approved Pro
Customers say: Quality work
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
1929 years of experience

American Standard upholds a longstanding history of excellence. For over 140 years, we have been a leader in providing innovative bathroom products. We have helped thousands of customers bathe in safety, comfort, and independence. Our Walk-In Tubs come with a RevitaJet™ hydrotherapy system with 44 strategically placed air and water jets for the ultimate in therapeutic comfort, and our patented Quick Drain® fast water removal system. With a lifetime warranty for the tub, installation, and labor and a strong legacy, we raise the standard for all Walk-In Tub needs. Contact us today. We offer financing to consumers and we're happy to chat more about this live!

""

Steve R on August 2024

American Standard upholds a longstanding history of excellence. For over 140 years, we have been a leader in providing innovative bathroom products. We have helped thousands of customers bathe in safety, comfort, and independence. Our Walk-In Tubs come with a RevitaJet™ hydrotherapy system with 44 strategically placed air and water jets for the ultimate in therapeutic comfort, and our patented Quick Drain® fast water removal system. With a lifetime warranty for the tub, installation, and labor and a strong legacy, we raise the standard for all Walk-In Tub needs. Contact us today. We offer financing to consumers and we're happy to chat more about this live!

""

Steve R on August 2024


Avatar for Planet USA, LLC dba KCS Foundation And Waterproofing Specialists

Planet USA, LLC dba KCS Foundation And Waterproofing Specialists

5.00(
5
)
Approved Pro

Planet USA, LLC dba KCS Foundation And Waterproofing Specialists

5.00(
5
)
Approved Pro
2011 years of experience
Free onsite estimate

Planet USA, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Planet USA, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

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Plumbing questions, answered by experts

Yes, pressure-assist toilets leak, but less often than regular toilets. You might experience leaks from your toilet due to worn-out parts, water pressure in your plumbing that’s too high or low, poor installation, or cracks in your tank. These toilets are harder to fix on your own than gravity-fed ones, so it’s best to call a plumber if you can’t figure out what’s wrong, 

Running hot water through frozen pipes can help thaw them, but it's not always a guaranteed solution. To prevent pipes from freezing in the first place, it’s crucial to open the hot and cold faucets connected to the frozen pipes and allow a slow, steady stream of water to flow. Additionally, applying gentle heat using a hairdryer or heat tape can expedite the thawing process. If the pipes remain frozen, professional assistance may be necessary to prevent damage.

Plumber schedules can vary. Many plumbing companies follow a traditional five-day work week, and schedule plumbers so that someone is available during working hours. However, some plumbers choose a four-day work week and take a day off, usually Friday. In these cases, Friday work counts as weekend work and will incur the same extra charges.

Most homeowners pay between $150 to $500 to replace their frost-free faucet. It depends on the type and the brand. For a lower-end model, you won’t pay much more than the cost to replace a standard outdoor faucet. For a higher-end model, you could end up paying twice as much. Either way, installing a new frost-free faucet can lead to long-term savings by preventing damage to frozen pipes.

A gurgling toilet usually doesn’t mean that your septic tank is full. If waste can’t drain into a full septic tank, you’ll see water and sewage backing up into your fixtures, but the air that causes gurgling is a result of poor venting. You are more likely to have a clog in your vent stack or a damaged air admittance valve.

The Lebanon, KY homeowners’ guide to plumbing services

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