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"very good would call again"

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Unbeknownst to us, our fuse box caught on fire and we were without any power. Ron and Angela arrived before the time they said they'd arrive. Ron completed the rebuilding of our fuse box in over an hour short of his estimated time of completion. They brought a generator to keep our refrigerator running - we did not loose anything from it . They also brought a battery operated fan which they lent to us for our relief from the 90+°F heat. They were professional and easygoing throughout their stay. Ron knew his way through this problem. I would definitely recommend them for any electrical work you might need."

"I hired Cardinal Curbing in 2022 to seal our curbing and they did a great job. I contacted them in 2023 to again seal our cubing and after a month of texting back and forth it was scheduled for 8/23/23. I received a call from the owner stating they would not seal the curbing due to them not installing the curbing. This was NEVER an issue last year and was never brought up in the text communication prior to this years appointment. We even met with a lady in 2022 prior to our sealing of the curbing and she never stated anything about not sealing curbing they did not install. Very unprofessional."

"Great job"

"These guys are great! I had a birthday party coming up at the end up the month and really wanted my lights done by then. Jake and Ronnie were so understanding of my timeline and were in constant communication throughout the whole process. Will definitely be using them for my lighting going forward!"

"Great company, they were fast, friendly, & accommodating. I would definitely use them again."

"I sent a request in and never received quote or message."

"He was on time and has a great work ethic. His workers were hard workers and did a great job."