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"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Our Lakehouse had mold spots on the cathedral ceiling. Vanguard removed the mold, cleaned walls and ceiling for that room and adjoining rooms, air ducts/register were cleaned, and cabin fogged. We were very very pleased with Vanguard Restoration. They were very informative and explained in detail the entire process. Owner is very professional and did an excellent job. highly recommend"

"Ok Ok Ok"

"They were timely, responsive, and kept to their word and will fix any issues that may arise."

"They were excellent. Levon was very respectful, knowledgeable and honest and their prices are very reasonable."

"I called Bob’s on a rainy, nasty Saturday for help in a difficult situation. They sent Donnie and he couldn’t have been more courteous and helpful. He got the job done quickly and with a smile. I’m 100% pleased with the service. I will recommend them to anyone without hesitation. "

"They did a great job. Their pricing was reasonable. I would highly recommend them. We will definitely use them in the future."

"It was an excellent job."