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Professionals use various tools and cleaning solutions based on the type of floor they’re cleaning. They often use industrial steam cleaners to pull debris out of the carpet. For localized stains, they may use a commercial cleaner or a mixture of water, vinegar, and dish soap. For tile, they’ll typically use dish soap and hot water, plus a mixture of baking soda and hot water for the grout. For cleaning wood floors, they might use a low-heat steamer, a mop with an oil wood floor cleaner, or a mixture of hot water, vinegar, and lemon juice.

You’ve tackled the pee stain on the carpet, but that smell still lingers in the air. Yuck! Fortunately, you can use certain sprays to help remove the odor. A homemade baking soda spray, made with 1/4 cup of baking soda and 2 cups of water in a spray bottle, can help remove the smell of pee. You can also use an enzymatic cleaner directly on the pee stain to deodorize it.

Cash is typically preferred for a tip, especially for smaller companies and housecleaners, but many now accept check, credit, or payments through Venmo and Apply Pay. If you’re unsure, check with your cleaning company prior to their first visit in case you need to make a quick trip to the bank.

While a biohazard cleanup sounds like a scary process, knowing what to expect can help ease your concerns and set you up for success. It’s good to note that more than one professional might be needed depending on your situation, but that will be determined during the assessment. What you can expect during a home biohazard cleanup is the following:

• Assessment: The first step in this process is for a biohazard cleanup professional to assess the damage. They create a report that includes the biohazard safety level, the needed damage cleanup, and the time it should take to complete the project. 

• Setup: The cleanup professional prepares the site to prevent cross-contamination and reduce toxicity risk. This process can include tarping and creating decontamination zones. 

• Removal of surface contamination: Any contaminated materials are removed from the area, starting with large materials followed by small ones. The professional can assess any floor-related damage once everything is removed from the site. 

• Salvaging items: The biohazard cleanup professionals assess which items can be saved and which are contaminated beyond the point of saving. Those deemed unsafe will be disposed of immediately. 

• Waste disposal: The next step is carefully disposing of the hazardous waste. Your professional will place the contaminated items in specific containers to keep the contamination from spreading.   

• Disinfection: The house will be disinfected and odor-neutralized. Even more minor details, like light switches and bulbs, will be disinfected so that they do not recontaminate the area in the future. 

• Restoration: Once the decontamination is complete, the last step is to restore the home. This includes repairing the damage to flooring, walls, or even the home's foundation.