
Serving Fowler, KS and surrounding areas
In business since 2012
Free estimates
Emergency services offered
"Owners of Vantage Point Exteriors were very pleasant; good professional sales pitch; agreed to meet lowest bid; 100% satisfaction guaranteed.
New roof installed on May 9 and looks great. To date, there have been zero problems and I've had some very heavy rains in my area, no leaks. But, there was a fair amount of sharp metal debris (roofing nails and staples) left around perimeter of house, patio, driveway and in garden areas. Had heavy-duty roof staples penitrate the bottom of my sneakers a couples of times, so be very careful around children, pets, tires, and barefeet.
New non-clog gutter system installed May 10-11. Looks great and color was excellent match to exterior house paint. Was told that if there were any problems, the system was 100% guaranteed against leaks/problems. Experienced a problem with one corner piece and rain run-off was creating a small mud hole, so I called the gutter sub-contractor (he gave me his business card and said to contact him directly if there were any problems); however, I had a very hard time reaching him--and sent a follow up message call/e-mail to Vantage Point owner. Next afternoon, subcontractor still had not bothered to contact me about a return service appointment date/time. I'm 55 years old and admit that I'm "old school" about customer service and keeping promises made to clients, especially after spending a substantive amount of money, so I was a bit put-off and frustrated by lack of communication and sent a second pointed e-mail to Vantage Point owner describing my dissatisfaction. This resulted in an immediate response and apologies from the owner and subcontractor; problem was fixed that evening; has rained hard since and no further problems experienced with rain-off from that corner piece.
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