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Moles live underground and feed on insects. They dig and move through tunnels, usually in meadows or forests but sometimes in lawns and gardens. They are about 6 inches long with large claws, tiny eyes, and hidden ears. 

Shrews do not dig their own tunnels but will use other animals’ tunnels, and are about 3 to 4 inches long. They look similar to mice and feed on insects.

Voles are similar in size to moles but have large eyes and small but visible ears. Rather than eating insects, voles are herbivores that prefer seeds, grasses, and plant roots.

Both spikes and loose nets can be installed over nest sites to prevent the bird from returning, but nets are not a humane option since birds and other wildlife can get tangled in them. 

Spikes are a humane alternative that deter nesting without harming the birds. In small areas, like vents, a very fine mesh net can be installed to prevent the bird from returning. These nets don't generally pose a risk to the birds.

Possums don’t typically pose a danger to humans—they prefer to stay out of sight. If they feel threatened, they play dead instead of engaging. However, they can become aggressive when cornered, typically when they become trapped inside your home or when a dog chases them. When this happens, it’s best to call a wildlife control service near you to remove possums safely.

For routine pest control maintenance, most specialists recommend treatments every three months (quarterly). However, the ideal frequency can range from monthly to yearly depending on several factors. If you have a severe infestation, more frequent treatments will likely be necessary. Your location also plays a role; for example, homes near water may experience more pests in spring and summer. It's best to discuss your specific situation with a pest control professional to determine a suitable schedule. If you notice any pests between scheduled visits, inform your provider so they can address the issue promptly.