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Avatar for Key Exteriors, Inc.
Key Exteriors, Inc.
3.6(
61
)

Serving Sullivan, IN and surrounding areas

Approved

In business since 2003

Free estimates

Warranties offered

"The owner of the company was not involved in much of the transaction other than to answer the initial phone call and make contact for the balance of payment even though he was working out of his home. The salesman who the owner was anxious to get to our home, once we called, was quickly sent out. The salesman resided in Ohio. The salesman, Hari, was super complimentary and well-schooled in salesmanship. He made it his business to waste time promoting affability and friendship, as well as tiring us out before getting to the details. Two hours into the smooze and conversation, Hari, "the closer," began to discuss the work, quality of materials, and price. He simulated bargaining and knocking down costs to get us to sign that evening before getting other estimates. By that time, we were so tired of Hari and so not wanting to talk about siding anymore, we agreed. Besides, Hari said that if he had to come back, the cost would be greater since he traveled from out of town so he could only offer the special discounted price that evening. Totally against the cardinal rule of getting more than one estimate but by this time, Hari had worked his charm and sales training mojo so well, we succumbed. Hari did measurements in the dark with a flashlight before writing up the contract. He later provided homeowners names and addresses (not phone numbers to protect their privacy, he said) so we could go by and see samples of the workmanship. We next met Jerry, the installation manager, who came to introduce himself and get our siding selection. Hari left a sampling of materials, which were not large enough to make an ideal selection so Jerry brought by larger samples, which were helpful. Jerry told us to take our time and to let him know if we needed anything else and contacted us a few days later to get our selection so he could place the order and provide us with an estimated installation date. The work began earlier than estimated and Jerry and his crew arrived on time and ready to work. Jerry kept us abreast of their progress. I questioned the shutters that were taken down and their replacement color to which Jerry replied they were not included in the job. Harry never mentioned there was an extra charge for shutters. in fact, he never mentioned shutters but he was there in the dark, assessing the work and the shutters were black. He talked in the dark about the porch not being included for sofft/facia, nor the columns, which were round that they could not cover adequately, but no shutters. Jerry provided measurements for getting new shutters at one of the home improvement suppliers (at our expense) and said he would put them up for a price because the owner was not agreeable to paying him to do it since it wasn't in his contract. Key Exteriors was contacted. We got a call from Hari who acknowledged his oversight in the name of saving us money. Our dissatisfaction resulted in Key Exteriors agreeing to putting up shutters we purchased from Menards. A different contractor came to replace the gutters. Fewer downspouts were put up than originally in place. The explanation being the newer ones were wider and therefore less were needed. Were the original number in Hari's estimate? We never received an answer to that. A landscaper we contracted a few years prior had placed in ground conductors at the bottom of the downspouts to direct water to the landscaping they installed. These were left off. When we questioned why they were not put back on, we were given the explanation that it might be against a city ordinance. We had to contact our landscaper to find out that they were within code and adjustments were then made. When the work was completed, Hari told us we would do a final walk around with Jerry and the owner. Before that happened the owner called asking for the payment balance. Taken aback, Hari was called. He once more smoothed thngs over by ingratiating himself and promptly seeing to obtaining the check. There were minor corrections to be made that were noted and fixed. We chose Key Exteriors because according to Hari, it was a local and fairly new company that was trying to be competitive and make it. We expected personalized service and honesty. Hari, the salesman did work to portray that image, whereas the owner appeared to want to be hands off. We received the impression that with all the different contractors, including Hari, that the business operates no different from its larger competitors in that it coordinates contractors and makes a profit by doing so. There was communication breakdown between all the players at different times. My husband questioned why no sign was placed in the yard to identify who was doing the work.The workmanship is satisfactory. We called Key Exteriors in the spring to report some minor flaws and Jerry was sent out to correct them. So far their guarantee is being honored. If you meet Hari, just one thing. Make sure he Buys You Dinner First. Hari promised to take us, his new found "friends," out to dinner five or six times. We're still waiting. We wonder if he uses that line because he knows what he's going to do to his customers."
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+8

Response time5 days
Response rate100%
10 neighbors recently requested a quote
Avatar for Field Service Network LLC
Field Service Network LLC
4.2(
11
)

Serving Sullivan, IN and surrounding areas

Approved

In business since 2011

Free estimates

Emergency services offered

"Very friendly and down to earth. Up front about everything doing the job they were hired to do was willing to work with you about any concerns to do with the job so glad I went with this contractor to do my decks thank you so much Jon workman"
Roof
Tear off
Removel
After
Before

+6

Response time1 day
12 neighbors recently requested a quote
Recommended by40%of homeowners
Avatar for Sentri Homes
Sentri Homes
2.3(
21
)

Serving Sullivan, IN and surrounding areas

Approved

In business since 2023

Free estimates

Emergency services offered

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."
29 neighbors recently requested a quote
Avatar for Barrier Windows
Barrier Windows
4.8(
58
)

Serving Sullivan, IN and surrounding areas

In business since 1996

Free estimates

Emergency services offered

"Neil and crew did a great job. All aspects of the job were done professionally and the quality of work was outstanding. The attention to detail on the windows and siding was superior. The crews were courteous at all times. I wouldn't hesitate to hire them again."
Remodeling - General Project
Remodeling - General Project
Remodeling - General Project
Remodeling - General Project
Remodeling - General Project

+37

Recommended by100%of homeowners
Avatar for Maximus General Contracting LLC
Maximus General Contracting LLC
4.4(
135
)

Serving Sullivan, IN and surrounding areas

In business since 2000

Free estimates

Emergency services offered

"The job started with us needing someone to replace some siding on the chimney due to water leaking in behind the siding causing
deterioration and paint peeling off of the siding. The job was relatively small and consequently we contacted several qualified contractors and they were not willing to even come and scope out our job. Somebody referred us to Maximus and when I called and
talked to Eric, he was willing to take on the project even though it was relatively small. When he showed up to evaluate the situation and give an estimate for the job, he discovered that the cause of our problem was that we had a concrete cap around our chimneys that had cracked and separated and allowing water to seep in and deteriorate the trim boards and siding. We agreed to have him replace the siding and trim boards and to replace the chimney chase because his quote was very reasonable. During this same visit, I was asking him about the condition of the shingles on the roof because they had been in place for 20 years. They were showing signs of wear but he said they could last another year or two. I inquired as to the cost of him roofing the house too while he was doing the other jobs for us and that quote seemed very reasonable so I agreed to that job as well. He finished the total project today in less than a week and everything looks really good. He maintained the schedule that he promised and he was on site nearly every day to make sure things were running smooth. We will definitely call Maximus again when the need arises.
"
Recommended by92%of homeowners
Avatar for Legacy Window & Door LLC
Legacy Window & Door LLC
4.1(
151
)

Serving Sullivan, IN and surrounding areas

Free estimates

Emergency services offered

Credit card accepted

"We had used Legacy previously for windows and we called them about our kitchen project. Mark came back out and we discussed the goals we wanted and what our budget was.I showed Mark online the things we liked and he came back with a proposal that was workable. Legacy is not a huge company and we always spoke with Mark when we had questions. That was nice. The project was involved. In addition to the kitchen needing a new floor, fixtures, counter tops and cabinets, we cut a hole in the side of the house and put a large window there. More light in the kitchen is fantastic! The project took more than 2 months from start to finish. It was a little longer than we anticipated but we understood. Legacy has talented carpenters but not a lot of them. Mark and Robert both told us it would be nice and that can take a little time. They were right. The attention to detail was awesome. And as the project unfolded we did make small changes on the fly. Those were a difference maker. we love our new kitchen and we look forward to getting our master bath done next by Legacy. If you're considering a project, call these guys, nice people, easy to work with and the results have been great."
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+70

Recommended by84%of homeowners
All Star Building Corp
4.4(
28
)

Serving Sullivan, IN and surrounding areas

In business since 2001

Free estimates

Emergency services offered

"All Star did a great job on all aspects of the job. I was given my choice of colors for the roof and siding with samples to hold together to see the match. The roofers showed up early and stayed late to get as much done as possible the first day. They showed early the second day and stayed until all work was complete and clean-up was done. The roof is beautiful. The siding guys had it a little tougher due to weather but did the job in a timely manner and did excellent work. The siding is beautiful, and the fascia work is just great. It really looks like a new house. The 6 inch white gutters really set off the whole appearance of the house. The gutter guys added some extended downspouts for me that were not in the original estimate and that really helps get the water away from the house. The appearance of my house before was not too bad, but now it really looks like a new house. I really love the work done and professionalism of everyone involved."
Recommended by87%of homeowners
STOLTZFUS QUALITY CONSTRUCTION LLC
5.0(
5
)

Serving Sullivan, IN and surrounding areas

In business since 2023

Free estimates

Small jobs welcome

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business, so call us today!

Wiley Project
Wiley Project
Wiley Project
Wiley Project
Wiley Project

+6

Response time1 day
Response rate88%
Recommended by100%of homeowners
Showing 1-10 of 37
Siding questions, answered by experts

Wood siding requires that air can circulate behind it and that water can drain away if necessary. Your home needs a water-restrictive barrier underneath furring strips to achieve the air and water gap.

Yes, vinyl siding can be installed over existing materials in some cases, assuming the underlying structure is sound and the installation will not cause moisture issues.

While bleach can be effective in killing mold, it may not fully remove mold stains from siding. Additionally, bleach can be harsh and may damage certain types of siding. It's recommended to use specialized mold cleaners or natural alternatives that are safe for your specific siding material as a part of your regular siding maintenance

Siding is one of your home’s first lines of defense against extreme weather. If you fail to repair or replace your damaged siding, your home is exposed to wind, snow, and rain—all of which can cause structural damage. Repairing your home’s structure will be much more costly and be a much bigger headache than simply keeping your siding in tip-top shape, so don’t delay—fix your siding ASAP.

You cannot install clapboard siding on a bare, unprepared surface. Clapboard siding requires a clean, sturdy base made from plywood or similar materials, sometimes called backerboard. Then, it needs an underlayment or sheathing, a moisture membrane to help protect the exterior wall.

Note that sometimes clapboard siding is caulked as it’s installed for additional protection. We don’t suggest this: Caulking the siding can trap moisture inside the clapboards and lead to moisture damage over time. The siding needs some space to “breathe,” especially in rainy weather.

The Sullivan, IN homeowners’ guide to siding services

From average costs to expert advice, get all the answers you need to get your job done.

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