Get matched with top oriental rug cleaners in Hebron, IN

"Had QCC come out to clean my ducts. Their techs had many issues when they were here. After they left my dryer wouldn't dry anymore. I immediately emailed the company to let them know, and the owners response was that I needed to upgrade my ducts because there was some plastic there. Not, "Let me come out and see what the issue is". After I told him no that I just needed my dryer to work, I was told that this was not their issue. Turns out it was their issue. After taking QCC's advice and having an appliance repair person come out, and a contractor to look at my ducts, I have learned that they left my dryer duct clogged which is partly why the dryer wasn't drying. They also caused damage to my existing dryer with lint getting backed up into it and they caused damage to my ducts. QCC is denying any responsibility and slapped me in the face with a $150 refund for the dryer duct cleaning. The owner was less than respectful and professional in his handling of my issue, telling me that I am deflecting my problems onto his company, calling me a liar, and initially refusing to come out to inspect the work that his techs did at my house to verify what I was telling him. Their stance is that my ducts were already damaged, even though there was no discussion with me of prior damage or pictures of supposed existing damage prior to them cleaning my ducts, and only 1 picture was produced after I turned them in to the BBB and Attorney General's office. I will never use this company again and make sure that everyone knows about the thousands of dollars of damage they have caused to my home that they are refusing to acknowledge and pay for. BEWARE!"

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"