Founded 1990 • With Angi since June 2010
Creative Carpet & Flooring carries a complete line of flooring products – laminate, hardwood, carpet, vinyl and tile - from the world's leading manufacturers. Because we get products from top companies in the flooring industry, you can rest easy that the products are made from the high-quality materials and meet or exceed all industry standards. Additional phone number: 708-689-4634.
Verified Reviews
Showing 1-25 of 83 reviews
Tina M.
07/25/2019
Great service, great price. Love my flooring. Brian was awesome, his expertise helped me design the floors of my dreams. The floor installation team did a fabulous job from tear out to the finish of details. They all went above and beyond to get the job done!
Description of Work
New Flooring
Category
carpet installation, flooring contractor
Service Provider Response
Thank you so much for sharing your experience with us. Please reach out to us again if you ever need anything further. Enjoy your new flooring!William D.
07/09/2018
The job went great the two gentlemen came on time at 10 and we're done about 2 . they cleaned up and had me inspect the job I was very happy with there work. Michelle at the store was very helpful at picking carpet type and colors .Overall a great experience I would use them again
Description of Work
Four rooms carpeted
Category
carpet installation
Service Provider Response
We look forward to working with you again in the future. Until then, enjoy your new flooring!Claudia G.
07/04/2018
Everyone at Creative Carpet was helpful and friendly. They were let us know what the process was and was clear on the procedure. The installers did a beautiful job. I would definitely use Creative Carpets again.
Description of Work
We had new carpeting installed in our family room, bedroom, and master closet.
Category
carpet installation
Service Provider Response
Thank you for sharing your experience with us. We look forward to working with you again in the future. Until then, enjoy your new flooring!!!Paul M.
05/21/2018
Michelle and her team were knowledgeable, professional, and patient. She allowed us all the time we needed to browse their selection without hovering over us, but was readily available if we had any questions. Measurements and install proceeded without difficulty. The timeframes and pricing we were given were accurate and competitive and communication was excellent throughout the process. Michelle kept in contact to make sure we were satisfied. We are very happy with our carpeting.
Description of Work
New carpeting in Front Room, Dining Room and 2 Bedrooms
Category
carpet installation
Service Provider Response
Thanks so much for sharing your experience with us here on Angie'[Member Information Removed] List. We are thrilled you are very happy with your new carpet. Please let us know if you ever need anything else. It was a pleasure working with you.Michele T.
05/03/2018
Incredibly well! Very happy with everything: from selecting the actual flooring; to placing a special order; to the final installation. Selecting Creative Carpet was the best choice we could've made, and second only to the floor we had installed. It's beautiful!!! :)
Description of Work
Vinyl plank flooring
Category
flooring contractor
Service Provider Response
Thanks [Member Name Removed]! We're thrilled you are happy. Please let us know if you ever need anything else. Enjoy your beautiful new floors [Member Information Removed] have a wonderful upcoming Memorial holiday weekend.Michael F.
04/22/2018
Everything was great. Michelle came over with recommended selections that would work for my budget and for the usage of the house as a rental. Jaun and his crew did a wonderful job with the install. As in the past, Creative Carpet is the best and will use them for years to come!
Description of Work
Needed floor cover for the whole house I was rehabing
Category
carpet installation, flooring contractor, interior designers
Service Provider Response
We are proud to be your flooring "go to"! Thanks for sharing your experiences with us here on Angie's List. As always, it was a pleasure working with you and we look forward to working with you again :)Jim G.
02/20/2018
Everyone was prompt, professional and courteous. A+ I would use this company again.
Description of Work
we carpeted the stairway
Category
carpet installation
Service Provider Response
Thanks so much, it was a pleasure working with you and look forward to a continued relationship. Enjoy your new carpeting!Stephan H.
01/14/2018
It went very quickly as it was completed in one day. Comunication was a bit of a problem as only one guy spoke English and not too well. There were a couple of minor errors that could have been addressed more easily if we were able to communicate better. The sales staff were professional and let me know what to expect during installation. All in all the job went well and I would hire them again. The kitchen floor refinishers were professional and did a very good job.
Description of Work
I had wood laminate installed in 3 rooms. Also I had the wood kitchen floor resanded.
Category
flooring contractor, hardwood floor
Service Provider Response
Thank you for your review! We strive to do our very best and always appreciate any constructive criticism to become a better company. Thank you again and enjoy your new flooring!!! We look forward to working with you again in the future.Ruth S.
12/23/2017
I was amazed an how swiftly our first meeting with Brian at Creative Carpet went. We knew what we wanted, and Brian was attentive to our input, swift with helpful suggestions, and not pushy with upselling to things we didn't need or want. The installers were prompt on arrival, wasted no time in work, and did an excellent job on the stairwell and the hallway. I am a very happy customer.
Description of Work
Carpet installation on stairwell and hallway.
Category
carpet installation
Service Provider Response
Thank you for sharing your experience with us and for choosing Creative Carpet & Flooring. We are thrilled everything turned out just as you had hoped. It was more than a pleasure working with you! Please let us know if you need anything further. Have a wonderful 2018 and a safe New Year celebration. Enjoy your new flooring!!!Jim K.
12/08/2017
Great!! They did EXACTLY what they said they were going to do -- and more. The two young men they sent for installation were extremely professional. Nick was one and I'm sorry I can't remember the name of the second installer. I knew what I was going to pay before the job started and that is what they charged at the end. The floor is beautiful. I would highly recommend them to anyone wanting to install wooden floors. Great job! Thank you!!
Description of Work
Removed carpet and a partial wooden floor in the family room, then installed unfinished hardwood flooring, sanded, stained, and applied protective coating to it.
Category
hardwood floor
Service Provider Response
Thank you very much for your kind words. Please let us know if you ever need anything further. Enjoy showing off your new flooring for the holidays and have a blessed Christmas and a Happy New Year!Jeanne F.
09/27/2017
Both times the person measuring was punctual and professional as were the installers. I would make more purchases from Creative Carpets in the future.
Description of Work
I had ordered carpeting for a guest bedroom and had it installed by Creative Carpet. Michelle was the salesperson that I had dealt with and she was very helpful as well as knowledgeable about the carpeting and what would serve me better in a bedroom. A few weeks later I went in and ordered family room carpeting from her.
Category
carpet installation
Service Provider Response
We would be thrilled to work with you again! Thanks so much and enjoy your new carpeting.Lino A.
09/06/2017
Great. On time, great follow up, and efficient installers
Description of Work
Replaced carpet in basement. Removed existing and replaced with new Berber carpet with pad.
Category
carpet installation
Service Provider Response
Thanks so much! It was a pleasure working with you. Please let us know if you need anything further. Enjoy your new carpet!Marilyn C.
09/04/2017
Arrived on time. Very professional. Moved all furniture & placed it back. Did an excellent job!
Description of Work
Removed & Installed new carpeting in 4 rooms & one hallway & stairs.
Category
carpet installation
Service Provider Response
Thanks so much, it was a pleasure working with you and look forward to a continued relationship.Jo-Marie G.
08/28/2017
On time, accurate measurement, very little waste, professional, courteous. Respectful to our home.
Description of Work
New carpet & pad. Haul away old.
Category
carpet installation
Service Provider Response
We are thrilled to hear that you are happy with your experience with us. Please let us know if you ever need anything further. It was a pleasure working with you! Enjoy your new carpet!!!klaus N.
08/15/2017
Installers were extremely efficient. Knowledgeable, neat, clean, and when done vacuumed & looked great. Sales staff - clear knowledgeable. Made choices easy to understand. Setting times easy. Installers were great too. Exactly what you want for this type service. Ran smoothly from start to finish. From salesman help to installation.
Description of Work
Bought & installed 5 rooms carpet. Removed old carpet. Moved & replaced furniture. Also removed padding & replaced. Took old pad & carpet away.
Category
carpet installation
Service Provider Response
Thanks so much for sharing your experience with us here on Angie's List. We are thrilled you are very happy with your new carpet. Please let us know if you ever need anything else. It was a pleasure working with you.molly O.
06/19/2017
Michelle at the showroom was very helpful yet never pushy. There was plenty to choose from at all price points and she let me take samples home. Scheduling was set up quickly and confirmation phone calls and mailing were received. The crew was on time everyone polite and all cleaned up before they left. My basement stairwell is a thing of beauty!
Description of Work
Stairs carpeted and bedroom carpet lifted, sub-flooring screwed down and carpet re-stretched.
Category
carpet installation
Service Provider Response
Thank you so much for sharing your experience with Creative Carpet & Flooring here on Angie's List! We are thrilled that everything turned out to your liking. The picture of your basement stairwell looks wonderful!!! Thank you so much for sharing this as well. Please let us know if you ever need anything further. Enjoy your summer!!!Carole Z.
05/20/2017
Creative Carpets just helped our church with flooring in our Narthex. We were so very pleased, I decided to use them again in our home. From purchase to installation, we were treated well, the product was priced fairly and all were very polite. The installers were awesome.
Description of Work
We purchased and had installed carpet from creative carpets for our LR/BR and Master Bedroom
Category
carpet installation
Service Provider Response
Thank you for sharing your experience with us on Angie's List. We are thrilled you selected us for your flooring needs! Please let us know if you ever need anything further. Enjoy your new carpet!Christine S.
05/20/2017
Installation crew were on time, moved furniture and carefully installed carpet, cleaning up floors before and after installation. Asked us to approve that they were putting things in right place and if we had any other requests.
Description of Work
Steve, store rep, assisted with our purchase by informing us on types of polodusts, arranged for home measurement, and set up installation. Followed up with phone call to see if all was done correctly. Will assist with getting smaller area rugs from left over carpet.
Category
carpet installation
Service Provider Response
Thank you for sharing your experience with us here on Angie's List. We are glad to hear you are happy and everything went smooth. Enjoy your new carpeting! Let us know whenever you would like to do the area rugs :-)Jolee Z.
04/18/2017
Arrived on time and finished in a timely manner. Cleaned up, vacuumed, and took garbage with them!! Would highly recommend!
Description of Work
New carpet laid in basement. Had to move a pool table too! Looks great. We Love it!
Category
carpet installation
Service Provider Response
Thanks so much for your review and for recommending us. We really appreciate it! Please don't hesitate to contact us if you ever need anything. Enjoy your new carpet!Melissa K.
04/10/2017
Excellent job. Professional. Took time to answer all my questions. Cleaned up after themselves. Moved furniture very carefully.
Description of Work
removed and replaced carpet in three rooms
Category
carpet installation, flooring contractor
Service Provider Response
Thank you for sharing your experience with us. Please let us know if you ever need anything further. Have a wonderful Easter Holiday and enjoy your new flooring!Ken R.
03/31/2017
Installation was scheduled for March 21, and we were told it would take 2 days. The crew of 4 arrived a little after 8 on the 21st. They staggered their lunches so the work never stopped. The bathroom, bedrooms, hall and basement stairs were completed on the first day. The next day they again arrived a little after 8. All of the work and clean up was complete by mid day. They did have to move a couple of the larger pieces of furniture that we could not handle. It was done in a very careful manner. This is the second time we have used Creative Carpet and would use again.
Description of Work
Tear out old carpet/flooring in 3 bedrooms w/closets, hallway, living room, dining room and bathroom. Haul away old floor coverings. Lay new padding and carpet in the bedrooms, hall, living, dining room and basement stairs. Lay sheet vinyl in the bathroom.
Category
carpet installation, flooring contractor
Service Provider Response
We're glad we were able to get everything completed quickly. Thank you for sharing your experience with us, we greatly appreciate it. Please let us know if you ever need anything further. Enjoy your new flooring!Becky C.
03/31/2017
It went wonderfully! I would never go to another store. Salespeople at Creative Carpet were never pushy, listened to what I needed and did not steer me wrong. Installers were punctual, totally professional and did an outstanding job. My home looks beautiful!
Description of Work
Tear up and removal of old carpeting in living room, dining area and hallway. Replaced with new carpeting.
Category
carpet installation
Service Provider Response
We are thrilled and honored to be your go-to flooring store! Thank you SO much for sharing your experience with us. Enjoy your new flooring!!!Edward G.
03/22/2017
It went well. I've used this company before, and I've not had a bad experience. I think they're a great company, and they get the job done. Will definitely use again.
Description of Work
laminate flooring in a bedroom. Replaced carpet on the staircase.
Category
flooring contractor
Service Provider Response
Thank you for sharing your experience with us here on Angie's List and for allowing us to service you again. Let us know if you need anything further. Until next time... ENJOY YOUR NEW FLOORING!12/12/2016
Great-we've worked w/creative many times & always found their staff to be polite, hardworking & professional.
Description of Work
Replaced office carpeting.
Category
carpet installation, flooring contractor
Service Provider Response
It's awesome to hear that you've come back many times and were satisfied every time! Thank you so much for your repeat business, trust and your excellent review of the Creative Team! We look forward to seeing you again in the future! :)Other local Pros in your area
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Offers Coupon
Earned Angie's Super Service Award for six consecutive years from 2016-2021!!! Christopher is N.W.F.A. (National Wood Flooring Association) trained and an artisan by nature. We offer intricate inlays, borders, distressed, wide plank and character floors for our hardwood customers. We also install pre-finished solid, engineered, and laminate flooring. We provide custom stain colors with onsite color consultations and we use state of the art waterborne, oil modified, wax, and hard wax oil finishing systems. Our company is EPA certified. We are proudly family owned and operated, established in 2003. Our solid team of installers have over 100 years combined experience. We are a full service hardwood flooring installation, custom finishing company, and also offer carpeting sales and installation. Call us today for all your flooring needs!
Angi Certified
2022 Super Service Award
If texting, text directly to 630) 520-1515. At M Craft we are committed to outstanding customer service and the highest quality of work .Our team is made up of experienced and skilled individuals in the areas of interior design and home construction , with specialists the areas of hardwood flooring installation , hardwood sanding , hardwood staircase installation and refinishing , wood handrails and more . We're not interested in simply completing a job and moving on to the next . We work hard to build trusting relationships with our clients and execute every job with the hopes of working together again in the future .
Angi Certified
2022 Super Service Award
Offers Coupon
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