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Creative Carpet & Flooring - Mokena

5.0(
76
)
Designer Interior Lighting Plan, Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair,

About us

Creative Carpet & Flooring carries a complete line of flooring products – laminate, hardwood, carpet, vinyl and tile - from the world's leading manufacturers. Because we get products from top companies in the flooring industry, you can rest easy that the products are made from the high-quality materials and meet or exceed all industry standards. Additional phone number: 708-689-4634.

Business highlights

35 years of experience

Services we offer

& Repairs. Hardwood Refinishing. Carpet Cleaning., Carpet, Ceramic – Sales, Flooring, Hardwood, Installation, Laminate

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.076 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%
Write a review
Showing 1-25 of 76 reviews
Tina M.
Jul 2019
5.0
Yes, I recommend this pro
Great service, great price. Love my flooring. Brian was awesome, his expertise helped me design the floors of my dreams. The floor installation team did a fabulous job from tear out to the finish of details. They all went above and beyond to get the job done!
Response from Creative Carpet & Flooring - Mokena

"Thank you so much for sharing your experience with us. Please reach out to us again if you ever need anything further. Enjoy your new flooring!"

William D.
Jul 2018
5.0
Yes, I recommend this pro
$4,350
The job went great the two gentlemen came on time at 10 and we're done about 2 . they cleaned up and had me inspect the job I was very happy with there work. Michelle at the store was very helpful at picking carpet type and colors .Overall a great experience I would use them again
Response from Creative Carpet & Flooring - Mokena

"We look forward to working with you again in the future. Until then, enjoy your new flooring!"

Claudia G.
Jul 2018
5.0
Yes, I recommend this pro
Everyone at Creative Carpet was helpful and friendly. They were let us know what the process was and was clear on the procedure. The installers did a beautiful job. I would definitely use Creative Carpets again.
Response from Creative Carpet & Flooring - Mokena

"Thank you for sharing your experience with us. We look forward to working with you again in the future. Until then, enjoy your new flooring!!!"

Paul M.
May 2018
5.0
Yes, I recommend this pro
Michelle and her team were knowledgeable, professional, and patient. She allowed us all the time we needed to browse their selection without hovering over us, but was readily available if we had any questions. Measurements and install proceeded without difficulty. The timeframes and pricing we were given were accurate and competitive and communication was excellent throughout the process. Michelle kept in contact to make sure we were satisfied. We are very happy with our carpeting.
Response from Creative Carpet & Flooring - Mokena

"Thanks so much for sharing your experience with us here on Angie'[Member Information Removed] List. We are thrilled you are very happy with your new carpet. Please let us know if you ever need anything else. It was a pleasure working with you."

Michele T.
May 2018
5.0
Yes, I recommend this pro
$2,500
Incredibly well! Very happy with everything: from selecting the actual flooring; to placing a special order; to the final installation. Selecting Creative Carpet was the best choice we could've made, and second only to the floor we had installed. It's beautiful!!! :)
Response from Creative Carpet & Flooring - Mokena

"Thanks [Member Name Removed]! We're thrilled you are happy. Please let us know if you ever need anything else. Enjoy your beautiful new floors [Member Information Removed] have a wonderful upcoming Memorial holiday weekend."

Michael F.
Apr 2018
5.0
Yes, I recommend this pro
$6,500
Everything was great. Michelle came over with recommended selections that would work for my budget and for the usage of the house as a rental. Jaun and his crew did a wonderful job with the install. As in the past, Creative Carpet is the best and will use them for years to come!
Response from Creative Carpet & Flooring - Mokena

"We are proud to be your flooring "go to"! Thanks for sharing your experiences with us here on Angie's List. As always, it was a pleasure working with you and we look forward to working with you again :)"

Jim G.
Feb 2018
5.0
Yes, I recommend this pro
Everyone was prompt, professional and courteous. A+ I would use this company again.
Response from Creative Carpet & Flooring - Mokena

"Thanks so much, it was a pleasure working with you and look forward to a continued relationship. Enjoy your new carpeting!"

Stephan H.
Jan 2018
5.0
Yes, I recommend this pro
$6,000
It went very quickly as it was completed in one day. Comunication was a bit of a problem as only one guy spoke English and not too well. There were a couple of minor errors that could have been addressed more easily if we were able to communicate better. The sales staff were professional and let me know what to expect during installation. All in all the job went well and I would hire them again. The kitchen floor refinishers were professional and did a very good job.
Response from Creative Carpet & Flooring - Mokena

"Thank you for your review! We strive to do our very best and always appreciate any constructive criticism to become a better company. Thank you again and enjoy your new flooring!!! We look forward to working with you again in the future."

Ruth S.
Dec 2017
5.0
Yes, I recommend this pro
$700
I was amazed an how swiftly our first meeting with Brian at Creative Carpet went. We knew what we wanted, and Brian was attentive to our input, swift with helpful suggestions, and not pushy with upselling to things we didn't need or want. The installers were prompt on arrival, wasted no time in work, and did an excellent job on the stairwell and the hallway. I am a very happy customer.
Response from Creative Carpet & Flooring - Mokena

"Thank you for sharing your experience with us and for choosing Creative Carpet & Flooring. We are thrilled everything turned out just as you had hoped. It was more than a pleasure working with you! Please let us know if you need anything further. Have a wonderful 2018 and a safe New Year celebration. Enjoy your new flooring!!!"

James K.
Dec 2017
5.0
Yes, I recommend this pro
$3,000
Great!! They did EXACTLY what they said they were going to do -- and more. The two young men they sent for installation were extremely professional. Nick was one and I'm sorry I can't remember the name of the second installer. I knew what I was going to pay before the job started and that is what they charged at the end. The floor is beautiful. I would highly recommend them to anyone wanting to install wooden floors. Great job! Thank you!!
Response from Creative Carpet & Flooring - Mokena

"Thank you very much for your kind words. Please let us know if you ever need anything further. Enjoy showing off your new flooring for the holidays and have a blessed Christmas and a Happy New Year!"

Jeanne F.
Sep 2017
5.0
Yes, I recommend this pro
Both times the person measuring was punctual and professional as were the installers. I would make more purchases from Creative Carpets in the future.
Response from Creative Carpet & Flooring - Mokena

"We would be thrilled to work with you again! Thanks so much and enjoy your new carpeting."

Lino A.
Sep 2017
5.0
Yes, I recommend this pro
Great. On time, great follow up, and efficient installers
Response from Creative Carpet & Flooring - Mokena

"Thanks so much! It was a pleasure working with you. Please let us know if you need anything further. Enjoy your new carpet!"

Marilyn C.
Sep 2017
5.0
Yes, I recommend this pro
$6,000
Arrived on time. Very professional. Moved all furniture & placed it back. Did an excellent job!
Response from Creative Carpet & Flooring - Mokena

"Thanks so much, it was a pleasure working with you and look forward to a continued relationship."

Jo-Marie G.
Aug 2017
5.0
Yes, I recommend this pro
$2,200
On time, accurate measurement, very little waste, professional, courteous. Respectful to our home.
Response from Creative Carpet & Flooring - Mokena

"We are thrilled to hear that you are happy with your experience with us. Please let us know if you ever need anything further. It was a pleasure working with you! Enjoy your new carpet!!!"

Klaus N.
Aug 2017
5.0
Yes, I recommend this pro
$6,000
Installers were extremely efficient.  Knowledgeable, neat, clean, and when done vacuumed & looked great. Sales staff - clear knowledgeable.  Made choices easy to understand.  Setting times easy.  Installers were great too.  Exactly what you want for this type service.  Ran smoothly from start to finish.  From salesman help to installation.
Response from Creative Carpet & Flooring - Mokena

"Thanks so much for sharing your experience with us here on Angie's List. We are thrilled you are very happy with your new carpet. Please let us know if you ever need anything else. It was a pleasure working with you."

Molly O.
Jun 2017
5.0
Yes, I recommend this pro
$650
Michelle at the showroom was very helpful yet never pushy. There was plenty to choose from at all price points and she let me take samples home. Scheduling was set up quickly and confirmation phone calls and mailing were received. The crew was on time everyone polite and all cleaned up before they left. My basement stairwell is a thing of beauty!
Response from Creative Carpet & Flooring - Mokena

"Thank you so much for sharing your experience with Creative Carpet & Flooring here on Angie's List! We are thrilled that everything turned out to your liking. The picture of your basement stairwell looks wonderful!!! Thank you so much for sharing this as well. Please let us know if you ever need anything further. Enjoy your summer!!!"

Christine S.
May 2017
5.0
Yes, I recommend this pro
$7,000
Installation crew were on time, moved furniture and carefully installed carpet, cleaning up floors before and after installation. Asked us to approve that they were putting things in right place and if we had any other requests.
Response from Creative Carpet & Flooring - Mokena

"Thank you for sharing your experience with us here on Angie's List. We are glad to hear you are happy and everything went smooth. Enjoy your new carpeting! Let us know whenever you would like to do the area rugs :-)"

Carole Z.
May 2017
5.0
Yes, I recommend this pro
$2,200
Creative Carpets just helped our church with flooring in our Narthex. We were so very pleased, I decided to use them again in our home. From purchase to installation, we were treated well, the product was priced fairly and all were very polite. The installers were awesome.
Response from Creative Carpet & Flooring - Mokena

"Thank you for sharing your experience with us on Angie's List. We are thrilled you selected us for your flooring needs! Please let us know if you ever need anything further. Enjoy your new carpet!"

Jolee Z.
Apr 2017
5.0
Yes, I recommend this pro
Arrived on time and finished in a timely manner. Cleaned up, vacuumed, and took garbage with them!! Would highly recommend!
Response from Creative Carpet & Flooring - Mokena

"Thanks so much for your review and for recommending us. We really appreciate it! Please don't hesitate to contact us if you ever need anything. Enjoy your new carpet!"

Melissa K.
Apr 2017
5.0
Yes, I recommend this pro
Excellent job. Professional. Took time to answer all my questions. Cleaned up after themselves. Moved furniture very carefully.
Response from Creative Carpet & Flooring - Mokena

"Thank you for sharing your experience with us. Please let us know if you ever need anything further. Have a wonderful Easter Holiday and enjoy your new flooring!"

Ken R.
Mar 2017
5.0
Yes, I recommend this pro
$7,600
Installation was scheduled for March 21, and we were told it would take 2 days. The crew of 4 arrived a little after 8 on the 21st. They staggered their lunches so the work never stopped. The bathroom, bedrooms, hall and basement stairs were completed on the first day. The next day they again arrived a little after 8. All of the work and clean up was complete by mid day. They did have to move a couple of the larger pieces of furniture that we could not handle. It was done in a very careful manner. This is the second time we have used Creative Carpet and would use again.
Response from Creative Carpet & Flooring - Mokena

"We're glad we were able to get everything completed quickly. Thank you for sharing your experience with us, we greatly appreciate it. Please let us know if you ever need anything further. Enjoy your new flooring!"

Becky C.
Mar 2017
5.0
Yes, I recommend this pro
It went wonderfully! I would never go to another store. Salespeople at Creative Carpet were never pushy, listened to what I needed and did not steer me wrong. Installers were punctual, totally professional and did an outstanding job. My home looks beautiful!
Response from Creative Carpet & Flooring - Mokena

"We are thrilled and honored to be your go-to flooring store! Thank you SO much for sharing your experience with us. Enjoy your new flooring!!!"

Edward G.
Mar 2017
5.0
Yes, I recommend this pro
$1,000
It went well. I've used this company before, and I've not had a bad experience. I think they're a great company, and they get the job done. Will definitely use again.
Response from Creative Carpet & Flooring - Mokena

"Thank you for sharing your experience with us here on Angie's List and for allowing us to service you again. Let us know if you need anything further. Until next time... ENJOY YOUR NEW FLOORING!"

Homeowner
Dec 2016
5.0
Yes, I recommend this pro
$2,500
Great-we've worked w/creative many times & always found their staff to be polite, hardworking & professional.
Response from Creative Carpet & Flooring - Mokena

"It's awesome to hear that you've come back many times and were satisfied every time! Thank you so much for your repeat business, trust and your excellent review of the Creative Team! We look forward to seeing you again in the future! :)"

Natalie H.
Nov 2016
5.0
Yes, I recommend this pro
$6,000
Salesperson knowledgeable, friendly, made color suggestions & guided purchase well.
Showing 1-25 of 76

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FAQ

Creative Carpet & Flooring - Mokena is currently rated 5.0 overall out of 5.
Creative Carpet & Flooring - Mokena accepts the following forms of payment: CreditCard
Yes, Creative Carpet & Flooring - Mokena offers free project estimates.
No, Creative Carpet & Flooring - Mokena does not offer eco-friendly accreditations.
No, Creative Carpet & Flooring - Mokena does not offer a senior discount.
No, Creative Carpet & Flooring - Mokena does not offer emergency services.
No, Creative Carpet & Flooring - Mokena does not offer warranties.

Contact Information

19845 S La Grange Rd, Mokena, IL 60448

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