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While water-related pressure caused by poor drainage is one common cause of paver cracking, other factors can include ground movement beneath pavers, heavy loads and wear and tear over the pavers, and climates with constant freeze-thaw cycles. In general, pavers should be resealed every three to five years to prevent cracking.

To ensure you hire a reliable and experienced paving company, you should start by finding companies in your area that have at least five to ten years of experience working in your neighborhood. Next, rule out companies with poor reviews online or a series of complaints filed with the Better Business Bureau. Since driveways affect your curb appeal, you should also ask each company for references and pictures of recent work to make sure the work the company does is professional and high quality. Finally, check that the company is licensed and insured.

If your new pavers look dull or unclean, it is likely due to efflorescence, a chalky, white powder that forms when lime in the pavers gets wet. This condition often resolves on its own, as rain will naturally wash it away within about a year. For faster results, you can use a pressure washer to clean the pavers. Alternatively, consider using cleaning products specifically designed to remove efflorescence or applying sulfuric acid crystals.

The stones do not work well on uneven ground. If the stones are not buried into the ground and made level upon installation, they almost certainly will shift or crack on uneven ground. Additionally, rainwater or water from sprinklers can run under the edge of an uneven paver, causing erosion. In a freeze and thaw cycle, trapped water under the paver can cause the problem to worsen by shifting the stepping stones around. Use a bubble level to make sure the ground under each paver is as even as possible, even if the nearby ground is uneven.