Get matched with top basement remodelers in Garrett, IN

"Looks great They did the job as promised. They cleaned up very well."

"There work was prompt and professional once the Install date was set. They were thorough and particular in making sure the project (12 new windows) all fit and was in order to withstand all weather conditions. So far, SO good, and it was 2020 that they were installed. Marc Faylor and staff were wonderful to work with."

"My pro was precise and accurate with everything we needed done. He did an amazing job with our bathroom . The customer service was great.Highly recommend this Pro."

"We had a plumbing leak and received 4 or 5 quotes to repair the walls and ceiling in the aftermath. Bryan did a great job administratively. He communicated effectively, and presented us with a professional and very cost effective quote. Jeremiah, who performed the contracted work, was polite and cordial. He also did an amazing job executing the task, which involved drywall repair, ceiling re-texturing, painting, reseating a toilet, and cleaning the areas he worked in when finished. I would certainly hire them again for household repairs too big to handle on my own. "

"Jose and his crew do great work. They are punctual, hard working, meticulous. They don’t quit until the job is done to your satisfaction"

"I am very pleased with the kitchen remodel done by Serenity Kitchen and Bath. I LOVE the finished product. They did a wonderful job and are wonderful people to work with. I will definitely recommend them to anyone needing a remodel done."

"It went really well, at every turn! The sales people were helpful and courteous. The installers were professional, skillful and tactful. The windows are beautiful. Everyone was on time and if anything delayed an arrival - in our case, weather stalled the installation by a day, the staff was in touch with me and communicated the delay and the reschedule. It was a delight to work with them."

"While their installation went well, their customer service is awful. Almost 1 year later, I get a bill for a service charge even though their tech said it will be waive by buying the central air conditioner. I had to call 2 separate times arguing with them to get it corrected. The VP Steve was not as helpful as you think he would be. I would not recommend to anyone."

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Rick is skilled and knowledgeable about all aspects of construction. He was easy to work with and created my vision from scratch. The end product was exactly as I pictured!"