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"Horrible job! Everything was left crooked would not recommend to anyone!"

"We just had our upstairs bathroom completely remodeled Springer came out super fast gave us a responsible quote for the work and got start pretty quickly. The crew members were super professional and polite and did fantastic work. Duane the ower was super nice and came out to the house after it was done to make sure we were happy with the work. I would highly recommend this company and will be using them for future projects. The work they did was well worth the money we paid it most certainly added value to our home. Thanks Springer construction for all your great work!"

"Excellent service, really listened to me and worked quickly to fix numerous issues."

"I’ll start by simply saying that Jim is amazing! We just moved into our new home from the other side of the country and were overwhelmed with projects and didn’t know anyone in town, so I downloaded the Angi app. Jim called right away and we scheduled a walk through for the first of many projects on our list. He quoted a very reasonable estimate and fit us in promptly and then finished the demo of our kitchen cabinets in one afternoon! He is a seasoned expert about all the necessary subjects - construction, plumbing, electrical work, etc. And on top of it all, he’s a delight to work with - professional, trustworthy, friendly, and positive. He even teaches as he goes, which was an added bonus as well. We are so grateful that we found Jim and look forward to working with him again on our long list of projects! We highly recommend Jim and his company! Thank you, Jim!"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Rick is skilled and knowledgeable about all aspects of construction. He was easy to work with and created my vision from scratch. The end product was exactly as I pictured!"

"Leo Gardner. HVAC technician, was very personable and professional. He performed the yearly maintenance check on our furnace He also investigated and solved a problem of the furnace shutting off periodically in cold weather. Leo explained the issue and the possible solutions. In addition he installed a smart thermostat to further prevent the occasional furnace shut offs. Leo presented very understandable explanations of the furnace problem and very understandable instructions for the smart thermostat. Leo also left his business card so we could contact him again if we had difficulty programing the smart thermostat. It was a pleasure working with Leo. We highly recommend Leo and the Korte company."

"I am a repeat customer over last 6 years. I am disheartened by issues encountered with my recent countertop order (originally placed in June) from Factory Plaza and the subsequent handling by their employee/PM. I ordered a stone countertop for a 36-inch sink base cabinet, specifying sink and faucet cutouts and an industry-standard overhang. This was a very simple order. Here is a summary of the problems encountered and specifically attributable to the Project Manager: Sink Cutout Issue: I provided a sink template for the countertop cutout and was billed accordingly. Instructed to pick up the countertop, it lacked the sink cutout.  PM had not provided fabrication team with the sink template. Countertop was not ready and was sent back to fabrication. Faucet Cutout Issue: Advised to bring in the sink for an accurate cutout. Upon another pickup attempt, discovered that the faucet cutout was missing. Countertop sent back to fabrication. Overhang Issue: Advised to pick up the countertop, it was discovered that it was an inch short due to missing industry-standard overhang. These repeated errors indicate a severe lack of due diligence and attention to detail. Factory Plaza has been negligent and uncompromising and failed to accurately document and follow through with the specified requirements. I have previously had successful experiences with different Project Managers employed by Factory Plaza, including: - Full kitchen countertop fabrication and installation - Outdoor bar countertop fabrication and installation - Custom bathroom vanity and countertop fabrication and installation - Laundry room countertop fabrication with customer provided measurements (Same order request as in this formal complaint.) Issues with this particular project highlight a significant lapse in service quality, stemming from PM's inadequate management. These missteps have delayed the project and resulted in additional inconvenience and frustration."