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Begin by checking the power source, typically a battery or wired connection. Ensure the battery is installed correctly, has sufficient charge, and isn't corroded. If it's a wired lock, examine the electrical connections to confirm they are secure and free from damage. Additionally, inspect the lock's programming or settings. Confirm that user codes or access credentials are programmed correctly and that any remote control devices are paired and functional.

Proper door lock maintenance includes keeping the locking mechanism clean and clear of dirt, dust, and grime buildup, lubricating the lock annually, inspecting and tightening the lock regularly, and treating the door with care. If your maintenance reveals problems, it may be time to replace the lock or have a professional inspect it.

Over time, latch components may wear out or get grimy, leading to this problem. First, check for dirt, dust, or debris in the latch mechanism to ensure smooth operation. Use an aerosol duster and lubricant to clean and loosen. You may also need to tighten the screws in the component, adjust the strike plate, or replace the lock. If none of these steps resolve the problem, consult a professional locksmith.

Keyless locks are often considered safer since they’re protected by passcodes instead of a physical key, making it harder to be picked. However, they are not infallible. And like all electronic devices, outdated models are more prone to problems and safety concerns. If you’ve experienced multiple lockouts in the past year, or your lock is responding slower than usual after you key in the passcode, it might be time to upgrade to a newer one. Even if your lock is working fine, you should still change your access code at least twice a year.