Gregory's Sewer & Drain Cleaning LLC
Gregory's Sewer & Drain Cleaning LLC
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers
Locally owned and operated and have been in business for 20 years. We accept cash, check and major credit cards. No extra charge for nights/weekends/emergency service.
"I was recommended this company from a fellow person in my community. I text the number on a Saturday and received no reply, EVER. I ended up calling them a few days later (Thursday). I specifically told them I wanted someone to come out and give me a quote because we didn’t know what we were dealing with. They never said there was a service fee to send someone out. They told me they could do Tuesday and it would take 20-30 mins. The owner told the technician that we wanted an install and they came in and spent 2:45 here. No one gave me a quote they just said they were going to Lowe’s. I told them let me know if there was anything as I had to go back into a meeting (I work remotely.) They installed 1 line with a T to splice the line to the fridge form the RO system. They charged me $150 each for what says two lines! They did remove the old one and add a cap to it, but that just comes with installing a new one. You have to remove it to install the new line. It took TWO people nearly three hours to remove a single line and cap it off, and to install a line with a T. They did not have to drill anything as the holes were already in the floor! They broke a glass on accident, no worries. They picked up a part at Lowe’s that was missing items and had to go back for more parts. They then cut 45 mins off the 2:45 time. They did not clean up all of the glass they broke. They did not clean up all the water on the floor downstairs or in the cabinet. They did however soak up the water in the cabinet with a swiffer heavy dust pad. They did not ask for a towel or use the 2 rolls of paper towels to clean up the mess. They later told us that the charge details on the invoice don’t matter and to ignore them after we questioned them. $150/line somehow translated to $150/hr. If you do give a quote, and charge for it, try removing that total from the bill total if you win the job, as that is common practice. Just a suggestion. Most of this I can look over, but not listening when I specifically wanted a quote and then Charging nearly $400 is outrageous. Money is tight for most of the working class and even more so after buying a new home and a whole home water system. This should have been a simple quote that could have turned into an install. But they did not properly communicate to their employees and then it took much longer than it should have with two people. I am very pro small business and I am VERY disappointed!"
Alexis K on August 2024
Locally owned and operated and have been in business for 20 years. We accept cash, check and major credit cards. No extra charge for nights/weekends/emergency service.
"I was recommended this company from a fellow person in my community. I text the number on a Saturday and received no reply, EVER. I ended up calling them a few days later (Thursday). I specifically told them I wanted someone to come out and give me a quote because we didn’t know what we were dealing with. They never said there was a service fee to send someone out. They told me they could do Tuesday and it would take 20-30 mins. The owner told the technician that we wanted an install and they came in and spent 2:45 here. No one gave me a quote they just said they were going to Lowe’s. I told them let me know if there was anything as I had to go back into a meeting (I work remotely.) They installed 1 line with a T to splice the line to the fridge form the RO system. They charged me $150 each for what says two lines! They did remove the old one and add a cap to it, but that just comes with installing a new one. You have to remove it to install the new line. It took TWO people nearly three hours to remove a single line and cap it off, and to install a line with a T. They did not have to drill anything as the holes were already in the floor! They broke a glass on accident, no worries. They picked up a part at Lowe’s that was missing items and had to go back for more parts. They then cut 45 mins off the 2:45 time. They did not clean up all of the glass they broke. They did not clean up all the water on the floor downstairs or in the cabinet. They did however soak up the water in the cabinet with a swiffer heavy dust pad. They did not ask for a towel or use the 2 rolls of paper towels to clean up the mess. They later told us that the charge details on the invoice don’t matter and to ignore them after we questioned them. $150/line somehow translated to $150/hr. If you do give a quote, and charge for it, try removing that total from the bill total if you win the job, as that is common practice. Just a suggestion. Most of this I can look over, but not listening when I specifically wanted a quote and then Charging nearly $400 is outrageous. Money is tight for most of the working class and even more so after buying a new home and a whole home water system. This should have been a simple quote that could have turned into an install. But they did not properly communicate to their employees and then it took much longer than it should have with two people. I am very pro small business and I am VERY disappointed!"
Alexis K on August 2024
