Get matched with top generator install pros in Witt, IL

"Telephone System - Install or Upgrade - For Business "

"They initially contacted me via email ready to make a visit for the install. Said that they could do the project no problem. Then when they realized I wouldn’t be buying a generator from them, which I had TOLD them upfront, they canceled on me. That is not an acceptable way to do business. They should simply state that they only install generators that they sell and not waste my time."

"Beware. They charged me double shipping even after I told them I would wait so I wouldn’t have to pay two shipping fees. The last item was a fuel pump that I had a problem with. I have made 4 calls to ask for help with no return call. Poor"

"Lee and his crew were very professional and did an amazing job. We now have a Generac whole house automatic standby generator ready to go if our electric service ever fails. My wife and I and our contractor all have an app that gives us the generator's status, maintenance requirements, run time, etc., etc.....if the unit fails to start (for example) we will all get an alert and they have 24/7 service so this is extremely reassuring."

"Woke up w/o heat on a frigid January morning. After failing to get the furnace back on, we called Griffin. The owner took the call and arrived within 30 minutes. He diagnosed the problem, ran to town to get a new part, and had it installed and up-and-running in less than 2 hours, all w/o breaking the bank. He was friendly, professional, and honest."

"I would steer clear. 1. Pay with check discount is not guaranteed. We had a service done in mid-February, and were mistakenly charged the full amount, even though we were told we would receive a 3% discount. We were then told they would mail a check. No luck. Debbie has my Zelle QR code and info and still refuses to refund the overcharge. She would rather argue than honor her discount. 2. Does not stand behind their "100% Money-Back Satisfaction Guarantee on Service." We had an error code on our furnace. Tech came out and diagnosed as a bad inducer. We believed him and purchased a new one. They installed it right away and also did an inspection. Total was about $1100. Steep, but not bad since the tech said that should get us a few more years on an 18 y.o. furnace. The inspection went well and we were happy. Next day the error code was back. Different tech came out and diagnosed as a control board issues. $900 to fix. Ouch. He was at the house for a long time to do the diag. After asking for detailed information, Debbie refused to give any insights and lied to us about not being charged any mark up on the inducer. At this point I was definitely not satisfied! The more questions I asked to get to the truth, the more Debbie blamed us for the age of our furnace. I asked for a refund of the service and told her she could come get the part once we received the refund. This was because we STILL had not gotten the check discount she promised us! The part was charged at $600+ so the remaining amount for the service is $475 which includes the inspection that failed to find the control board issue. That and the check discount comes to $500. on a nearly $1100 bill. But Debbie would rather blame us for asking questions and not being grateful for the time they spent NOT FIXING THE ISSUE! Debbie lied to me when she said she would give the refund and come get the inducer. She has gone back on her word and refuses to make it right according to her own posted "promise." Debbie can send the refund amount through Zelle or bring a check when she picks up the inducer to resolve this issue. The BBB has now directed me to the IL Attorney General."