Get matched with top window and door contractors in Waterloo, IL

"Sales, Office and Installers were all very professional and quick. I am very happy with ALL of the work and interactions with Window World and would do business with them again without question. I have not had the windows long enough to have an opinion on energy efficiency or if they are tightly sealed etc, but I chose WW because I felt confident that should any issues arise they would be handled fairly. The installers had trouble caulking the windows without getting caulk in the drain holes which caused them to have to go back to each window to remove the drain hole stopper, wipe out the caulk and clean around that ridge as best they could to make the seal *look* nice and maintain a solid seal. The end result was a little messy. I doubt anyone would ever notice it but me cuz it's just basement windows. But when the company asks, 'what can we do better?' that process can certainly use some analysis and improvement. The installers were a little miffed but understood and did a nice enough job to clean it up. On a 1-10 scale, it's a one. I'm very happy with ALL the work and interactions with Window World."

"Shannon, the company's owner, came to bid the window screening job appropriately dressed and was courteous at all times. There was no pressure to choose his company, but he offered many reasons why we should. He and his crew showed up with everything required to complete the work. The work was done efficiently and done well. The results are excellent. We are very satisfied with the quality."

"Replaced my doublehung windows and sliding glass door. Workers arrived ready to go and stayed until the job was done. The door is easy to use and the added safety of a 3point locking mechanism is a nice feature."

Universal Windows Direct was originally founded in Cleveland, Ohio in 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve. Universal Windows Direct opened Universal Windows Direct of St. Louis to serve St. Louis customers in 2017.

"I can’t believe how happy I am to have chosen (and WAITED FOR!) Universal Windows Direct! It took 16 weeks from signing the contract, to getting the patio door and window made at the factory, to scheduling the install. Today was installation day. After seeing the quality of the products I felt the wait was totally worth it. The installer—Mr. C. Robertson—was obviously an expert window installer. He explained everything and installed the door AND second floor window by himself. Yes, he was his own crew and not one issue or problem came up. I will recommend Universal Windows Direct to anyone who needs a quality window, door, or other service from this company. And kudos to UWD for hiring incredibly skilled installation experts—Mr. Robertson turned a “normal” install into a truly outstanding experience. Thank you!"

"I am very happy with the quality of my windows and door . I will be using them again more windows."

"$7000 for a simple door and $3000 per window? On an old mobile home? No thank you !!!!!"

"Sean was an absolute miracle worker. My husband left me with myriad projects to complete before we could list the house. Sean did the entire list in a very timely manner. He is professional, skilled and fast. He is the Energizer Bunny compared to the glacial pace of my husband."

"They did an excellent job redoing our siding and windows. There was one problem withe the back door that was fixed right away."

"Brian was professional from the beginning of the project till the end and was always available when my wife or I had questions or concerns. The bathroom remodel has been an outstanding experience and I would recommend Brian to any and all!"