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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025

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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025


Chimney Sweep questions, answered by experts

Regular cleaning, inspecting for peeling or rust, and reapplying coatings every 8-12 years helps maintain durability.

You should not clean roof shingles if the roof has damage like missing shingles or low spots where water may accumulate. You should focus on repairing the roof before any cleaning process occurs. If you notice roof damage as you’re climbing on the roof to clean it, stop immediately. Call a roofing pro to make repairs. Cleaning a roof that has damage could lead to pooling water or water damage to the roof decking. The roof cleaning process removes mold and mildew, making the roof look better. It is not going to fix physical damage, though.

Inspect annually for damage, clean debris, and reapply sealant to maintain protection.

The best way to clean a roof without damaging it is to opt for soft washing, or better yet, leave it to a professional roof cleaner. Soft washing involves a biodegradable cleaning solution being sprayed on the roof and gently rinsed away after it dissolves built-up residue on your shingles. 

Yes, moss can be dangerous for your roof if left in place to grow without treatment. The moss soaks up and holds moisture. Having a constantly damp roof could lead to problems with rot for the parts of the roof that consist of wood. Additionally, a patch of thick moss may draw insects and birds, which could damage the roof. Thick moss could block the roof’s drainage system. Water then may back up after a rainstorm and cause further damage that could eventually lead to roof repair expenses or the cost of roof replacement.

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The Walnut, IL homeowners’ guide to chimney sweeping services

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