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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025

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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025


Chimney Sweep questions, answered by experts

Soft washing chemicals typically consist of a mix of sodium hypochlorite (or a chemical component of bleach) and water. While sodium hypochlorite and bleach are often thought to be the same thing, there is one small but key difference between the two: sodium hypochlorite comes in powdered rather than liquid form, which means that it’s also more concentrated and more effective from less product overall.

Roof cleaning is typically necessary annually, although homes in moist or heavily polluted areas may require more frequent service to prevent buildup.

If you’re painting your home or monitoring a job as it’s being completed, squash the issue ASAP if you notice paint is getting onto the roof. Keeping it clean is one of the keys to extending your roof’s life.

Removing latex paint before it dries is much easier and lowers the risk of damaging your shingles (more on that below). Simply spray the spot with a hose for one to two minutes to clear away the drying paint. In general, this is a good way to remove ugly stains from your roof without using chemicals.

Vinegar will not damage your roof shingles. Using vinegar to wash your roof is an effective and popular cleaning method for asphalt shingles. You can buy white vinegar with varying concentrations of acetic acid. Typically, 5% is all you need for a good roof cleaning, but if you’ve got stubborn stains or moss you can go as high as 25%.

Risks include slipping, shingle damage, or chemical misuse. Professionals ensure safety and proper procedures to minimize these hazards.

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