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"First and foremost, Coach House builds an excellent garage. They use their employees, and it was put up in one day. The issue is with their sub contractors -specifically the concrete and electrical. The rainy spring delayed the pouring of the concrete, which they could not help. Once they completed the pour, it appeared as though there were rough spots on the floor. I sent pictures to my sales person and his sales manager and was told it was concrete dust. The ridges were clearly visible in the picture. Then I was told it was discoloration and would “cure” over time. No one came out to visually inspect the issue until much later in the build project. Weeks later, the crew came out to do the build and they did a great job. Punctual, thorough, and as mentioned, built a very nice garage. Then we waited for the electrical. They had to make three trips because, 1st they did not have the correct PVC pipe after digging the trench. A week and half later, after having a deep trench left open, they returned. The journeyman electrician left the fuse box ajar, a 1/4” gap where they cut the drywall, the exterior lights on either side of the garage were hung at different heights (I had clearly marked them with masking tape as instructed by the salesperson) and screwed the base of the lights directly into the garage wall vs. using the brackets that were provided. At this point, our frustration level was pretty high. The electrical issues were fixed, and my sales person finally came out to look at the concrete. Realizing there truly was an issue with the concrete, their first solution was for us to have an epoxy floor put down. Second solution was to go halves on an epoxy floor. Neither option was acceptable as we should not have to pay for their mistake. They finally offered to take care of the floor at their cost, but at this point, we had already waited for 4 months for the garage to be complete, and frankly did not want any more of their subcontractors to do any work. After much back and forth, we finalized the invoice. Again, the garage itself is great, but there were too many issues involved with the rest of it."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"David gave me what I thought was a fair price for the work to be done. He asked for 1/2 up front. As a previous small business owner I did not feel this was unreasonable so I paid him 500.00. He estimated the work would take 3 to four days and I thought the same. After several no shows the "mason" showed up. The first clue was he came in a car. According to my wife he was here 2 hours and left, came back for another 2 hours the next day and left again. He said nothing to my wife about leaving or when he would be back. David called a day later to ask about coming out to look over the job and get the rest of the other 500.00. I said he isn't finished and he's only been here 4 hours. So then I looked up the prevailing wage in IL for a mason and found out it is 28.50 an hour. The next day the guy comes back for another 3 hours. David came to look at the work and I walked him around and showed him all of the places that had not been done. So the guy comes back again for about an hour. All told it was 8 hours work, nothing to write home about but it was agreed up front that I wasn't looking for an exposed brick look. I need it tuck pointed well enough so that I could drylock and paint the exposed brick. I will say this was done in the end. The worker left a mess that I and my wife had to clean up, I pointed this out to David as well. I told him I felt he was overly paid for the amount of work preformed and that was the end of it. It's really to bad. It's difficult to get contractors to do small jobs and I had plenty for him to do. I'm not unhappy, just would not hire again"

"Brian and his crew returned to my building on a warranty followup- their previous work done wonders for my flooding problems, but my foundation walls are apparently made of swiss cheese and there was one small seepage problem remaining which only shows up during a "100 year rain event".  Brian indicated that they go for 100%, not 99% and scheduled time to come back out to my building to address the issue under the warranty (a.k.a. free of charge) from the original work.  They came back out, dug up the foundation again, and found a crack hidden behind an old hasty concrete patching job that had been tarred over, which was determined to be causing the remaining seepage.  They repaired the crack and were done with the whole task in only hours.  I am a repeat customer, and can't say enough good things about Crawlspace and Basement Waterproofing solutions, they are friendly, helpful, and most of all, stand behind their work!
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"Excellent work! I can't say enough about how good the work is. Once they started my job they worked in my home until it was done. I have absolutely no complaints and would recommend Mike and his crew with hesitation if you want the job done right."

"3700 sq. ft. Property everything went. Very professional and great service. Would definitely recommend to my friends and family."

"Preston of G-1 Plumbing performed the services and addressed the toilet & drain problem. He was unable to stop leak(made it worse) & submitted his recs to Choice Home for review. I was unable to understand Choice Home's response regarding the faucet leak. Their review stated faucet needed to be replaced BUT it was under "builder's warranty." I built this home in 2005. There is no "builder's warranty" now. I cancelled the proposed work order & paid out-of-pocket. A Friend, who was familiar with my builder and knows faucet components, came to my home, adjusted/cleaned the faucet cartridge and stopped the leak. The CHW tech, Preston, is conscientiuos, however, IMHO lacked the knowledge & experience to stop my leak. Home Warranty Companies, at least in my area, hire owner/operators who need the work to build their business and are NOT the most experienced/knowledgeable & are willing to work for less money. In my experience, Home Warranty Companies want the CHEAPEST resolution, not the BEST. I would recommend G-1 Plumbing for most plumbing issues."

"Waited for leaves to drop, Did not charge extra for home almost double the sq. ft. for the advertised rate.
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"It was one if the most stress free experiences I've had since being a property owner. I will use them for all my properties an refer them to all my friends. Thanks so much Maid Simple."

"Absolutely perfect, imagine remodeling your kitchen and knowing what you want and actually getting what you want right in front of your eyes.
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