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"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"High quality work at a very fair price. Jarrett and Ashton are a father/ son team where you don't have to watch over their shoulder. You get the best quality with no hassles or concerns. We totally trust them and we would recommend them to anybody. We have recommended them to friends and family who have had the same experience "

"Did not start yet will be in November "

"Excellent quality. Highly responsive and accommodating to our requests. The final cost matched the original quote."

"Responsive and did a good job"

"Nick designed and built a gorgeous composite deck. His workmanship is impeccable! His crew also had a wonderful work ethic. I would definitely hire him for future home projects!"

"Great to work with. Explained options and was informative. Good job done on schedule. Very courteous and conscientious. I would highly recommend this company"

"Probably the worst home improvement experience I have had. #Delays #Lies #BadCommunication I contacted this company because I was in need of new gutters and a roof. The estimate went generally well. One of my important questions was: What is the expected time for installation? My salesperson told me: were looking at 6 to 8 weeks. I asked how many sheets of plywood were included in the estimate and was told: We dont do that; as long as it isnt the whole roof, we just take care of it. Also, the salesman said they would have no problem coordinating with my solar panel company to have those taken down while the new roof went up. None of these responses turned out to be accurate. After the deposit was paid, the company basically went no-communication. I followed up many times over both email and phone as the weeks passed by. I called many times; I received multiple: we will have someone call you back by the end of the day responses, but I was never called back. I got a message on a Monday, 12 weeks in, that my appointment was scheduled THAT WEEK. I had to call back to find out when the install was scheduled. They literally didnt want to tell me the day or time, but finally relented when I explained about the solar panels. I was scheduled for Thursday morning. After further pressing, they gave me contact information for the foreman of the roofing crew. I was never able to get in contact with this foreman. My solar company was never able to get in contact with this foreman. The customer support person explained that the supplies and dumpster would be dropped off the day before. At about 4:30pm the day before installation (Wednesday) I contacted support again because no dumpster had been delivered, and was informed that my install had been pushed back a day (to Friday) and they just didnt inform me. Thursday morning I woke up to a roofing crew at my door (what happened to Friday?). The crew got to work and after all of my shingles were off, we realized that there were 2 problems: First, they didnt have some of the supplies, and second, the delivered shingles were not the color I ordered. When we realized this, I emailed my salesperson that there was a problem, and surprisingly, he called me back. I explained the situation and how concerned I was. The crew broke for lunch, and afterwards the missing supplies were delivered. I decided to let them put up the delivered shingles (what else was I supposed to do? My roof had been removed and rain was on the way). The Operational manager for the company contacted me and we talked through the current state of things. He told me that he would be contacting the regional manager to encourage him to do something to make things right given the situation. Several days later, another crew came out for my gutters. As they were wrapping up, I was called by my project manager for payment. At no time had I been informed she existed or I was supposed to be contacting her for things. She had no idea about the delays, missing supplies, wrong colored shingles, etc. She asked me to explain, and she decided to take $200 off my bill for my troubles. She took my payment over the phone. When I compared my emailed receipt with my estimate and realized it was too high by a few hundred dollars, I emailed my salesperson and he said the extra cost was for plywood followed by: Having said that- [Manager] will be taking care of that charge and much more for you due to the issues that have been had. The salesperson said that the manager would contact me a couple days later. He did not contact me. I got a call from some other manager a different day to talk about the cluster**** that was my experience. He apologized profusely and said they were going to do something: to make this right. To this day, I have yet to be contacted by the regional manager."