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Verified Reviews for Water And Smoke Damage Repair pros in Palatine, IL
*The Angi rating for Water And Smoke Damage Repair companies in Palatine, IL is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water And Smoke Damage Repair needs.
*The HomeAdvisor rating for Water And Smoke Damage Repair companies in Palatine, IL is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water And Smoke Damage Repair needs.
Last update on December 13, 2025
Find Water and smoke damage repair specialists in Palatine

Bluestone Environmental Inc
Bluestone Environmental Inc
Bluestone Environmental is an established asbestos and mold remediation company that services homes and businesses throughout greater Chicagoland and northern/central Illinois. Bluestone Environmental is an IDPH-licensed asbestos removal contractor (License #500-0734) -Special discounts provided to Angie's List Members (-10%). Additional Phone Number - (800) 708-9053 Additional E-mail - [email protected] Email: www.bluestonemidwest.com
"They were friendly and gave us some honest feeling suggestions."
Jorge Z on October 2023
Bluestone Environmental is an established asbestos and mold remediation company that services homes and businesses throughout greater Chicagoland and northern/central Illinois. Bluestone Environmental is an IDPH-licensed asbestos removal contractor (License #500-0734) -Special discounts provided to Angie's List Members (-10%). Additional Phone Number - (800) 708-9053 Additional E-mail - [email protected] Email: www.bluestonemidwest.com
"They were friendly and gave us some honest feeling suggestions."
Jorge Z on October 2023

Matrix Cleaning Systems
Matrix Cleaning Systems
Matrix Cleaning Systems is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. Matrix Cleaning Systems is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!
"I had a serious issue with puppy stains and was uncertain if they would come out. Patrick and his partner pretreated them with a special enzyme spray, and it started to draw the stains out right away. The carpet wasn't drenched and dried in 24 hours just like Patrick said it would. Very reasonably priced as well. I especially appreciated that Patrick followed up with me this year to see if I needed any services, as I have used Matrix before and will continue to whenever I need to. I highly recommend Matrix!"
Elizabeth B on August 2025
Matrix Cleaning Systems is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. Matrix Cleaning Systems is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!
"I had a serious issue with puppy stains and was uncertain if they would come out. Patrick and his partner pretreated them with a special enzyme spray, and it started to draw the stains out right away. The carpet wasn't drenched and dried in 24 hours just like Patrick said it would. Very reasonably priced as well. I especially appreciated that Patrick followed up with me this year to see if I needed any services, as I have used Matrix before and will continue to whenever I need to. I highly recommend Matrix!"
Elizabeth B on August 2025

Master Catastrophe Team LLC
Master Catastrophe Team LLC
With over 30 years of dedicated experience in the mold, water, fire, and trauma cleanup industry, I have honed my skills and knowledge to provide exceptional services to my clients. My journey began with a passion for helping others in their most challenging times, and it has evolved into a fulfilling career where I can make a tangible difference. I am certified in mold testing and water damage restoration, ensuring that I employ the latest techniques and adhere to industry standards to deliver effective solutions. My expertise extends beyond mold and water; I also specialize in fire damage restoration and trauma cleanup, handling sensitive situations with professionalism and compassion. Throughout my career, I have built a reputation for reliability and thoroughness, always prioritizing the safety and well-being of my clients. I understand the complexities involved in recovery and restoration, and I am committed to guiding my clients through every step of the process.
"I had a GREAT experience!! Mike and Mike covered everything before they started, sprayed the mold in the attic which was completely black, painted with a paint specifically made to get rid of and keep mold gone. They were polite, explained things I didn’t understand and cleaned up, all with respect to me and the house. They made sure to keep the air clean, I was there the duration of the project. I would and will highly recommend them to everyone!! Great job, Mikes!!"
Peggy S on June 2025
With over 30 years of dedicated experience in the mold, water, fire, and trauma cleanup industry, I have honed my skills and knowledge to provide exceptional services to my clients. My journey began with a passion for helping others in their most challenging times, and it has evolved into a fulfilling career where I can make a tangible difference. I am certified in mold testing and water damage restoration, ensuring that I employ the latest techniques and adhere to industry standards to deliver effective solutions. My expertise extends beyond mold and water; I also specialize in fire damage restoration and trauma cleanup, handling sensitive situations with professionalism and compassion. Throughout my career, I have built a reputation for reliability and thoroughness, always prioritizing the safety and well-being of my clients. I understand the complexities involved in recovery and restoration, and I am committed to guiding my clients through every step of the process.
"I had a GREAT experience!! Mike and Mike covered everything before they started, sprayed the mold in the attic which was completely black, painted with a paint specifically made to get rid of and keep mold gone. They were polite, explained things I didn’t understand and cleaned up, all with respect to me and the house. They made sure to keep the air clean, I was there the duration of the project. I would and will highly recommend them to everyone!! Great job, Mikes!!"
Peggy S on June 2025

Bone Dry LLC
Bone Dry LLC
Thank you for considering hiring us for your project! At Bone Dry LLC we pride ourselves on quality work, integrity and competitive pricing. We believe in giving our absolute best, no matter how big or small your project. We are experts in our trade, and we will keep you educated and informed throughout the completion of your project. We treat your property like it's our own, with the utmost respect, just like we would our own family! As the owner, my aim is to earn a 5-star review on the completion of your project. So, please let me know if at any time we are not living up to earning your perfect 5-star review. We look forward to earning your business, so please ask us for references!
"He came to my house and had a report to me by the end of the day."
Mike G on January 2025
Thank you for considering hiring us for your project! At Bone Dry LLC we pride ourselves on quality work, integrity and competitive pricing. We believe in giving our absolute best, no matter how big or small your project. We are experts in our trade, and we will keep you educated and informed throughout the completion of your project. We treat your property like it's our own, with the utmost respect, just like we would our own family! As the owner, my aim is to earn a 5-star review on the completion of your project. So, please let me know if at any time we are not living up to earning your perfect 5-star review. We look forward to earning your business, so please ask us for references!
"He came to my house and had a report to me by the end of the day."
Mike G on January 2025

Bernhardt Restoration
Bernhardt Restoration
Bernhardt Restoration is an environmental solutions company. We offer common sense solutions to remove mold; completely restoring residential and commercial buildings to conditions healthier and cleaner than before the problem occurred. We are a mold remediation company who specializes in mold removal. We are the best company to call in the Chicago land area for mold cleaning, commercial mold removal and residential mold removal. Since 1994, Bernhardt Restoration has specialized in indoor air quality, total restoration and remediation from, fire damage, water damage, mold and bacteria contamination. Bernhardt Restoration's personnel are certified through the Association of Specialists in Cleaning and Restoration International, Institution of Inspection Cleaning and Restoration, Vortex Drying Systems as Certified Indoor Environmentalists and Certified in Mold Remediation just to name a few. Our products are like no other in that they continue to prevent and eliminate microbial growth long after we finish the job.
"I am very happy with the work Bernhardt Restoration did to remove asbestos in my basement. They arrived on time, spent several hours securing the space and removing a dangerous material, asbestos. I recommend them to anyone who needs such a service."
Jeff C on December 2025
Bernhardt Restoration is an environmental solutions company. We offer common sense solutions to remove mold; completely restoring residential and commercial buildings to conditions healthier and cleaner than before the problem occurred. We are a mold remediation company who specializes in mold removal. We are the best company to call in the Chicago land area for mold cleaning, commercial mold removal and residential mold removal. Since 1994, Bernhardt Restoration has specialized in indoor air quality, total restoration and remediation from, fire damage, water damage, mold and bacteria contamination. Bernhardt Restoration's personnel are certified through the Association of Specialists in Cleaning and Restoration International, Institution of Inspection Cleaning and Restoration, Vortex Drying Systems as Certified Indoor Environmentalists and Certified in Mold Remediation just to name a few. Our products are like no other in that they continue to prevent and eliminate microbial growth long after we finish the job.
"I am very happy with the work Bernhardt Restoration did to remove asbestos in my basement. They arrived on time, spent several hours securing the space and removing a dangerous material, asbestos. I recommend them to anyone who needs such a service."
Jeff C on December 2025

Bill's Cleaning and flood restoration
Bill's Cleaning and flood restoration
Cell 847-721-4466,8475667416, In business since 1988, I use only the best most advanced truck mounted steam cleaning method, recommended by all carpet manufacturers above all others, have a total of 45 years experience, working full time in the industry,I am not surprised or shocked by anything, capable of moving most furniture to clean under it, replacing it and putting blocks or plastic tabs under legs , carpet typically takes 6 to 8 hours to dry, this may vary depending on conditions, I do not come in and try to sell products or treatments, nobody likes a pushy salesperson, you are treatment as if i was cleaning for my moms or sisters, with the best care possible ,I am committed to excellence in every aspect of the business. from knowledge to experience to equipment that I use, Thank you for considering my services, im sure you won't be disappointed. Your 5 star reviews are much appreciated and help others know of the quality of service that I provide. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business billscleaning.com
"I could not be more satisfied than I am with Bill's expertise. He was right on time and got started right away. He moved a big desk without any problem and efficiently handled the stairway, upper hall, dining room and living rooms all in a professional manner. I would recommend him very highly to anyone who needs carpet cleaning. I was skeptical because our carpet is 33 years old - BUT - no one would ever guess it after seeing how clean and soft to the touch it is now."
Andrea R on October 2025
Cell 847-721-4466,8475667416, In business since 1988, I use only the best most advanced truck mounted steam cleaning method, recommended by all carpet manufacturers above all others, have a total of 45 years experience, working full time in the industry,I am not surprised or shocked by anything, capable of moving most furniture to clean under it, replacing it and putting blocks or plastic tabs under legs , carpet typically takes 6 to 8 hours to dry, this may vary depending on conditions, I do not come in and try to sell products or treatments, nobody likes a pushy salesperson, you are treatment as if i was cleaning for my moms or sisters, with the best care possible ,I am committed to excellence in every aspect of the business. from knowledge to experience to equipment that I use, Thank you for considering my services, im sure you won't be disappointed. Your 5 star reviews are much appreciated and help others know of the quality of service that I provide. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business billscleaning.com
"I could not be more satisfied than I am with Bill's expertise. He was right on time and got started right away. He moved a big desk without any problem and efficiently handled the stairway, upper hall, dining room and living rooms all in a professional manner. I would recommend him very highly to anyone who needs carpet cleaning. I was skeptical because our carpet is 33 years old - BUT - no one would ever guess it after seeing how clean and soft to the touch it is now."
Andrea R on October 2025

Whole House Clean Service
Whole House Clean Service
We pride our company on reliability, integrity and quality work. When Whole House Cleaning Services is hired, we make it a point to provide the highest level of customer service. We work with both residential and commercial clients and apply the same attention to detail regardless of project size or complexity. Whether you need windows to shine, walls scrubbed or your entire space cleaned from top to bottom, Whole House Cleaning Services, is the company to call.
"Great Service will work with you to get the job done"
Charlie H on February 2025
We pride our company on reliability, integrity and quality work. When Whole House Cleaning Services is hired, we make it a point to provide the highest level of customer service. We work with both residential and commercial clients and apply the same attention to detail regardless of project size or complexity. Whether you need windows to shine, walls scrubbed or your entire space cleaned from top to bottom, Whole House Cleaning Services, is the company to call.
"Great Service will work with you to get the job done"
Charlie H on February 2025

GCPRO
GCPRO
GCPRO Restoration specializes in all areas of residential/commercial restoration and construction. Our company's goal is to minimize the inconvenience of your loss and make the recovery and rebuilding process as painless as possible. We provide fast, 24/7 emergency service throughout the entire Chicagoland area. We are a locally owned and operated company and are fully licensed and insured. Direct insurance billing is available, and we will help guide you through each step of the restoration process.
"Michael showed up right on time at 8AM, removed damaged drywall, inspected for moisture or signs thereof, reinstalled drywall, and did a marvelous job on painting, and blending with the rest of the room so there was NO contrast between where he worked and other areas. Quote and timeliness of work were EXCEPTIONAL. Office staff was friendly and helpful. I definitely would recommend anyone to use GCPRO."
Glen S on June 2025
GCPRO Restoration specializes in all areas of residential/commercial restoration and construction. Our company's goal is to minimize the inconvenience of your loss and make the recovery and rebuilding process as painless as possible. We provide fast, 24/7 emergency service throughout the entire Chicagoland area. We are a locally owned and operated company and are fully licensed and insured. Direct insurance billing is available, and we will help guide you through each step of the restoration process.
"Michael showed up right on time at 8AM, removed damaged drywall, inspected for moisture or signs thereof, reinstalled drywall, and did a marvelous job on painting, and blending with the rest of the room so there was NO contrast between where he worked and other areas. Quote and timeliness of work were EXCEPTIONAL. Office staff was friendly and helpful. I definitely would recommend anyone to use GCPRO."
Glen S on June 2025

OCP Construction, Inc
OCP Construction, Inc
At OCP Construction, Inc, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the needs of the consumer. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality; regardless of how large or small the job.
"James crew did an excellent job completing our renovation and getting it completed on time. "
Cinda P on October 2025
At OCP Construction, Inc, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the needs of the consumer. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality; regardless of how large or small the job.
"James crew did an excellent job completing our renovation and getting it completed on time. "
Cinda P on October 2025

J&K Home Improvement & Restoration
J&K Home Improvement & Restoration
Founded in 1996, J & K has held quality workmanship at its core from the very beginning. We started as a exterior restoration company with 5 employees. We were small, but we knew that if we worked hard and stayed true to our quality we would be successful in the long run. In 2005, responding to huge demand, we started working as a General Contractor. The dedication to quality, strong work ethic and great customer service continued to be our hallmark. Over the years we have grown and learned to never forget the ethics that have guided us. Today we find the marketplace more competitive than ever before. The rapidly rising cost of materials, fuel and labor make surviving in our industry more and more difficult. Unfortunately the result is a high failure rate of businesses in our market. J & K Home Improvement offers the highest quality materials available and backs our workmanship with a ten year limited warranty.
"Simply put, you will NOT find a better, more honest, more helpful, more easy-to-work-with, reasonably priced contractor than John Lee and his crew at J & K Home Improvement & Restoration! We had a "complicated" set of circumstances when our home was damaged by a storm, last winter. The insurance company sent out an estimator to assess the damage and, after the company recommended J & K Home Improvement & Restoration, I was introduced to John Lee. I eventually learned that John also does estimates for a variety of insurance companies (because his company is so well regarded), and he patiently listened as I described the nuances associated with our house. During our initial consultation, he was able to clearly describe all of the steps that would be necessary and answer all of our questions. Long story short, not only was John able to address EVERY single concern and request that we had regarding the eventual repairs to the house (including roof, siding, and a window upgrade that would have cost much more if we had done it at a later time), but he spent plenty of extra time making sure that everything we had talked about was addressed to our 100% satisfaction! He was also able to persuade the insurance company to cover more complete repairs than was originally specified by the first adjuster! In addition, when we had an electrical "hiccup" associated with all the pounding on the walls, John quickly sent an expert electrician to locate and correct the problem. He absolutely could have passed those charges on to us because the failure wasn't due to any mistake on the part of his crew but, instead, he picked up the unanticipated expense himself. It was truly a pleasure to work with John! He made a difficult situation as easy to manage as possible, and we would strongly recommend J & K Home Improvement & Restoration to anyone who wants to hire a quality contractor that stands behind their work and well-earned reputation!"
Stephen B on December 2022
Founded in 1996, J & K has held quality workmanship at its core from the very beginning. We started as a exterior restoration company with 5 employees. We were small, but we knew that if we worked hard and stayed true to our quality we would be successful in the long run. In 2005, responding to huge demand, we started working as a General Contractor. The dedication to quality, strong work ethic and great customer service continued to be our hallmark. Over the years we have grown and learned to never forget the ethics that have guided us. Today we find the marketplace more competitive than ever before. The rapidly rising cost of materials, fuel and labor make surviving in our industry more and more difficult. Unfortunately the result is a high failure rate of businesses in our market. J & K Home Improvement offers the highest quality materials available and backs our workmanship with a ten year limited warranty.
"Simply put, you will NOT find a better, more honest, more helpful, more easy-to-work-with, reasonably priced contractor than John Lee and his crew at J & K Home Improvement & Restoration! We had a "complicated" set of circumstances when our home was damaged by a storm, last winter. The insurance company sent out an estimator to assess the damage and, after the company recommended J & K Home Improvement & Restoration, I was introduced to John Lee. I eventually learned that John also does estimates for a variety of insurance companies (because his company is so well regarded), and he patiently listened as I described the nuances associated with our house. During our initial consultation, he was able to clearly describe all of the steps that would be necessary and answer all of our questions. Long story short, not only was John able to address EVERY single concern and request that we had regarding the eventual repairs to the house (including roof, siding, and a window upgrade that would have cost much more if we had done it at a later time), but he spent plenty of extra time making sure that everything we had talked about was addressed to our 100% satisfaction! He was also able to persuade the insurance company to cover more complete repairs than was originally specified by the first adjuster! In addition, when we had an electrical "hiccup" associated with all the pounding on the walls, John quickly sent an expert electrician to locate and correct the problem. He absolutely could have passed those charges on to us because the failure wasn't due to any mistake on the part of his crew but, instead, he picked up the unanticipated expense himself. It was truly a pleasure to work with John! He made a difficult situation as easy to manage as possible, and we would strongly recommend J & K Home Improvement & Restoration to anyone who wants to hire a quality contractor that stands behind their work and well-earned reputation!"
Stephen B on December 2022
FAQs for water and smoke damage repair projects in Palatine, IL
The three methods or phases of water damage remediation are mitigation, remediation, and restoration. Mitigation is an emergency response that can include shutting off your water main or patching a hole in your roof from a fallen tree limb. Remediation includes drying the affected area, removing damaged materials, and dealing with any resulting mold growth. Restoration includes the build-back required to return your property to its previous condition. All three methods should be a part of any water damage remediation plan.
When hiring a water damage restoration company, you should confirm that the remediation plan includes fixing the underlying problem, dealing with resulting mold growth or rotted materials, and any making any build-back necessary to restore your property to its previous condition. Each phase of the remediation plan should include specific testing and inspection details to ensure the work is done properly and in a way that doesn’t prevent the restoration cost from being denied by your insurance provider.
If you find evidence of water damage in your home, your best option is to call a local water damage restoration company immediately. You could call a plumber first if you know that the issue is stemming from a plumbing pipe, but in many cases, a company that specifically handles water damage will be able to find the source of the damage and recommend a specific repair. Water damage restoration pros will also be able to develop a plan to remove any damaged material and restore your home to its previous condition.
When you find water damage, your first order of business is to keep everyone on the property safe, so if you have standing water, evacuate if it’s safe. If possible, find the source of the water and stop it, which could mean shutting your water main to prevent pipe leaks. Next, you should notify your insurance company and immediately call a water damage restoration professional. They will work with you and your insurance company to create a solution to fix the issue and file an insurance claim for the cost of the damage.
The average water damage restoration cost is around $3,500, but it’s not uncommon to see prices fall between $450 and $15,000. Your project cost will depend on the extent of the damage, the source of the water, whether or not mold has grown in the affected area from the moisture, and the emergency level of your water problem. Keep in mind that your insurance company may cover some or all of your restoration expenses if your homeowner’s insurance policy covers the specific issue.
The Palatine, IL homeowners’ guide to water and smoke damage repairs
From average costs to expert advice, get all the answers you need to get your job done.

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When your basement floods, you need to get your home clean, dry, and safe again. Learn what you need to do and who to call for help

Smoke smells can linger in your home for months or years. Learn 10 ways to get smoke smell out of your house for good.

Read about the most common signs of basement water damage, including water stains, mold growth, and foundation cracks, so you can prevent costly repairs.
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