Approved Pro
Matrix Cleaning Systems
Carpets or Rugs Clean at Home, Water Removal Recovery Service, Commercial Carpets or Rugs Cleaning Service,
About us
Matrix Cleaning Systems is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. Matrix Cleaning Systems is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!
Business highlights
Emergency services offered
35 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9272 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 272 reviews
Elizabeth B.
Aug 2025
Carpets or Rugs Clean at Home
I had a serious issue with puppy stains and was uncertain if they would come out. Patrick and his partner pretreated them with a special enzyme spray, and it started to draw the stains out right away. The carpet wasn't drenched and dried in 24 hours just like Patrick said it would. Very reasonably priced as well. I especially appreciated that Patrick followed up with me this year to see if I needed any services, as I have used Matrix before and will continue to whenever I need to. I highly recommend Matrix!
Tim B.
Aug 2025
Carpets or Rugs Clean at Home
Person who did the work was too aggressive and rude
Response from Matrix Cleaning Systems
"Wow sorry to hear that Tim I wished you would have called me. You have my phone number if you want to let me know what happened."
Cheryl M.
Aug 2025
Carpets or Rugs Clean at Home
The carpet was cleaned very handily by the professional team. The team prepared the carpet in no time to allow access to the area that was to be cleaned. I will definitely be calling on the team in the future as they did excellent work on our upstairs carpet. areas.
Response from Matrix Cleaning Systems
"Cheryl we appreciate the review and thanks again for choosing Matrix Cleaning Systems!"
Gloria D.
May 2025
Carpets or Rugs Clean at Home
Above and beyond!
Response from Matrix Cleaning Systems
"Gloria thank you for the review and choosing Matrix Cleaning Systems!"
Rod P.
Feb 2025
Carpets or Rugs Clean at Home
Pat and his Matrix firm did an impressively fine job. Before hiring his firm, there were full discussions & helpful tutorials from Pat on what he and his team would do in cleaning the 1st & 2nd floor carpets in our home. Consequently, we received what we expected and our expectations were high. While not the lowest cost, Matrix was competitive. No question however: the value for the $ was the excellent.
Response from Matrix Cleaning Systems
"Rod thank you for the review and choosing Matrix Cleaning Systems. It was a pleasure working with you on your carpet needs and looking forward to the next time you need us."
Allen B.
Nov 2024
Carpets or Rugs Clean at Home
Did a great job. We were very happy with the end result. Turned out better than expected. Would recommend them.
Response from Matrix Cleaning Systems
"Thank you for using Matrix Cleaning Systems Allen, appreciate the kind review."
Jean S.
Oct 2024
Carpets or Rugs Clean at Home
The gentleman that shampooed was very pleasant and efficient in cleaning my furniture and carpets.
Response from Matrix Cleaning Systems
"Jean thank you for choosing Matrix Cleaning Systems."
Linda B.
Oct 2024
Carpets or Rugs Clean at Home
The carpets were hideous in a place I purchased. I thought there was no hope. The job was completed on schedule and the results were amazing. Thank you thank you!
Response from Matrix Cleaning Systems
"Thank you Linda for choosing Matrix Cleaning Systems."
Terry S.
Aug 2024
Carpets or Rugs Clean at Home
Prompt, professional and friendly, did a great job in getting some quite dirty carpeting cleaned. Would certainly use them again!
Response from Matrix Cleaning Systems
"Thank you Terry for having us out and for choosing Matrix Cleaning Systems!"
BECKY C.
Jun 2024
Carpets or Rugs Clean at Home
On time, knowleagable.
Response from Matrix Cleaning Systems
"Thank you for the review Becky"
Margit F.
May 2024
Carpets or Rugs Clean at Home
Great team kind on time and thorough
Response from Matrix Cleaning Systems
"Thank you for the kind review. Thank you for choosing Matrix Cleaning Systems."
Robert C.
Jan 2024
Carpets or Rugs Clean at Home
Great communication and followed up quickly . Even came , despite a snowstorm . Carpets came out very good for the age and stains .
Response from Matrix Cleaning Systems
"Thanks for choosing Matrix Cleaning Systems Robert!"
Barry M.
Dec 2023
Carpets or Rugs Clean at Home
Excelent
Response from Matrix Cleaning Systems
"Thanks for having us out Barry, and choosing Matrix Cleaning Systems."
Annette M.
May 2023
Carpets or Rugs Clean at Home
Great customer service, always on time.
Response from Matrix Cleaning Systems
"Thank you Annette. It was a pleasure helping you out with your cleaning project."
Carol L.
Feb 2023
Carpets or Rugs Clean at Home
First time user and was very pleased. I would have them again and would recommend the company to others.
Response from Matrix Cleaning Systems
"Carol thanks for having us out. Thank you for choosing Matrix Cleaning Systems!"
Lori K.
Dec 2022
Carpets or Rugs Clean at Home
Fast, friendly and efficient. Carpet looks great.
Response from Matrix Cleaning Systems
"Thank you Lori for the kind review, and choosing Matrix Cleaning Systems."
Linda S.
Dec 2022
Carpets or Rugs Clean at Home
I never had my carpets professionally cleaned. What a difference! I will be leaving it to the pros from now on. All the spots are gone and the carpets look fabulous! They also cleaned my 25 year old area rug. It looks like new and the old pet smells are gone too. Great job. I will definitely use Matrix again!
Response from Matrix Cleaning Systems
"Linda thank you for trusting Matrix Cleaning Systems for your first professional cleaning. We are glad you are happier we the job. Thank you for the kind review."
Lynne- H.
Nov 2022
Carpets or Rugs Clean at Home
They came the next day and did a good job. I will be using them again. They did spotted rugs, sofas and stained upholstered kitchen chairs. Thanks
Response from Matrix Cleaning Systems
"Lynn thank you for the review and choosing Matrix Cleaning Systems."
Leo V.
Oct 2022
Carpets or Rugs Clean at Home
X
Response from Matrix Cleaning Systems
"Thank you."
Steph B.
Oct 2022
Carpets or Rugs Clean at Home
The contractor came to my house damaged the railings, try to leave without letting me know of it. I addressed to him and his response was that he needed me to mail an invoice, he is making me deal with more expenses, time, and energy, I can email it or text it to him. or he can come to pay directly what I had already paid for for the damages he caused. when I addressed him he stated that he was willing to pay up to $100.00. I was charge $75.00 and I am demanding that payment.
Response from Matrix Cleaning Systems
"Stephanie Matrix Cleaning Systems has been in business for going on 35 years. Like any other company that has been in business for that long, there will be an accident that happens. We did not hide anything. We nicked a rail coming up from the basement after we just cleaned it. When I came back into the house after putting all our equipment away. I told you about it. I asked if you had any paint from your painter to touch it up. You told me no. Which is weird because your painter was there. I said send me an invoice you refuse to do it. Again send me an invoice and I will pay it."
Kenneth G.
Aug 2022
Carpets or Rugs Clean at Home
Fast, friendly, efficient. Good value.
Response from Matrix Cleaning Systems
"Thank you Kennth for choosing Matrix Cleaning Systems and for the kind review."
P K.
Jul 2022
Carpets or Rugs Clean at Home
Nothing to add
Response from Matrix Cleaning Systems
"Thank you for choosing Matrix Cleaning Systems!"
Heather G.
Jul 2022
Carpets or Rugs Clean at Home
Matrix is one of the most affordable options AND best quality. Pat knows his stuff, gets right to it, and does a fantastic job. We had a lot of pet stains and odor on a 16 year old carpet and he brought it back to life. Couldn't recommend more highly
Response from Matrix Cleaning Systems
"Heather thank you for choosing Matrix Cleaning Systems. We really appreciate the feedback. Looking forward to helping you with your next cleaning project."
Katrine P.
Jul 2022
Prompt service, and they made sure I was satisfied.
Response from Matrix Cleaning Systems
"Katrina, thank you for choosing Matrix Cleaning Systems, appreciate the kind review. Looking forward to helping with your next cleaning project,"
Carl S.
Jul 2022
Carpets or Rugs Clean at Home
Great carpet cleaners: prompt, quick, courteous, Experts! They'll be coming back regularly to clean or carpets.
Response from Matrix Cleaning Systems
"Carl thanks for having us out and choosing Matrix Cleaning Systems for your cleaning needs."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Matrix Cleaning Systems is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Matrix Cleaning Systems accepts the following forms of payment: CreditCard
Yes, Matrix Cleaning Systems offers free project estimates.
No, Matrix Cleaning Systems does not offer eco-friendly accreditations.
No, Matrix Cleaning Systems does not offer a senior discount.
Yes, Matrix Cleaning Systems offers emergency services.
Yes, Matrix Cleaning Systems offers warranties.