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"I now know this company is 100% just openly committing fraud. they sales person will tell you they do everything right that they will strip everything down to the studs and put up all new water barrier then install their patent 100% water proof panel that will last a life time. in reality their contractors have confirmed the NEVER tear down the previous water barrier unless they see water damage. they threw the walls over 35yr old green board so the panels do not stick and are not level. On top of that their contractors confirmed these are just your normal every day acrylic panels you get at home depot for $800-1500. They initially quoted me $16,000 for the job but because it was black friday and other deals they lower it to $9000 but I had to decided on spot if they walked out of the house it jump up to $16000. $16000 to rip out your old panel and throw up a normal everyday acrylic panel. Seriously dont just walk away from this company RUN!!!!!!!!! dont given into their fraudulent and predatory sales tactics. I am looking into all legal options to avoid paying for this fraudulent rush scam they are trying to run. I will never ever do business with this company and you shouldn't either"

"This review is about my personal experience with one of BCI Acrylics Dealers. I contracted with Bath Planet of Atlanta in June of 2022. To say I had a horrible experience is an understatement. Their product seems fine but their Dealers leave something to be desired. Horrible communication with customers, horrible customer service all the way around. You will end up project managing their employees, if they show up. I have brought my issues with the Atlanta Dealer up with the home office of BCI and they don't seem to care either. I have no confidence in the installation since the shelving they put up fell off of the wall. They were installed by the same technician that installed our new shower. They called me to schedule someone to come out to fix the shelving that fell off the wall and I could hear one of the Managers screaming in the background to "get this B*@*H off his back", he was referring to me! I would NOT RECOMMEND working with any of their Dealers if my experience is indicative of how all of their Dealers do business."

"Very high pressure sales. For your own sake have cameras rolling during sales pitch. Don’t let them make you believe that the installation is done by Erie. Totally subcontracted. Talked us into choosing them even though they were 7k higher than other roofers with the promise of higher quality service that didn’t happen, job site was a mess had to inspect gutters they were not cleaned. They came back out cleaned said it was done got back up on ladder gutters still full and found damaged siding on back of chimney. After filling with BBB repairs and cleanup were done just not worth the higher price. Price started at $26 a square for metal and $15. For fiberglass after 4 hours of sales it came down to $21 metal and $10.5 a square foot fiberglass. I surely have buyers remorse hopefully this review helps someone in their decision. Also suggest reading this [*** Link removed ***] prior to reading all the A+ ratings on BBB Also make sure proper permits were pulled they did not pull one till after the install when I questioned it. Good Luck"