
Progressive Restoration
About us
We are a full service painting, and decorating company dedicated to quality, and professionalism. Progressive Restoration is a responsible, ethical, and goal orientated company. It is our mission to provide our clients with a superior level of trust, quality, and professional service. We are commited to the highest level of integrity, and believe these values seperate us, from our competition. We are based in Northern Illinois, and have serviced our community for over Twenty years. We specialize in residential interior, and exterior coatings; however, we service many businesses in our surrounding communities. Our craftsmanship has been featured in Country Sampler magazine, and is proudly displayed throughout Northern Illinois. When choosing Progressive Restoration for your next project, you will be joining hundreds of other satisfied, and loyal clients.
Business highlights
Services we offer
Brick/Concrete Coatings, Deck Finishes/ Repair, Drywall repair & Power-washing., Epoxy Coatings, Mold Removal, We specialize in: Commercial and Residential Interior and Exterior Painting
Amenities
Emergency Services
Yes
Free Estimates
Yes
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"[Member Name Removed] Thank you for taking the time to write a review about your experience with us! We are happy that the Association was pleased with our communication and performance throughout the project. We look forward to working with everyone in the future, and we appreciate your commitment to us and our services. Thank you"
"[Member name]. Not only thank you for using our services, but thank you for being such a genuine person! It was our pleasure to help out and we are always here if you ever need us! Thank you for sharing your experience and I look forward to our future relationship! Take care!"
"[Member Name Removed]. We were happy to help out with your decks, dock, and shoreline repair. Definately a change of pace! We enjoyed the wonderful environment and it was a pleasure meeting everyone in the community. We look forward to working with you in the future, and we appreciate that you took the time to share your experience!"
"[Member Name Removed]. We appreciate that you took the time to share your experience! Thank you for using our services and if you need anything in the future please do not hesitate to call!"
"[Member Name Removed]. It was our pleasure to work with you and the kids! A definite change of pace than what we are used to! The children seemed very interested in what we were doing and it was a pleasure to hear feedback from them! We would be happy to visit again! Take care and we look forward to working with KCCC in the future!"
The Board of Directors had a 5-way phone conversation with Marcus at a Board Meeting ( April 20, 2016) and we voted 4-1 to accept the new Change Order for 2016, which included a price increase above the 15% contract cost for our default of the 2 buildings per year requirement. The extra cost was due to severe weathering and deterioration of our siding and trim, which was going to require extra time and work. At no time was our Board of Directors considering legal action against Progressive Restoration.
Progressive had already signed other contracts prior to receiving our Association's signed contract and down payment, due to one Board member. He needed to complete the other jobs before starting our labor-intensive project. He wanted to begin when he could complete the two buildings from 2015 and start/finish the next two buildings without moving paint , painting equipment, and ladders.
I was the Board member who was in contact with Marc during this new contract change order signed on April 29,2016, and was kept informed of targeted starting dates for our town homes. He said he was about a month or so out from starting, but an unusual rainy June delayed completion of his other jobs before beginning our town homes.
Marcus and his painters had always been courteous and professional to me and other homeowners, and they were always willing to explain work details. Marcus contacted me on several occasions to tell me of compromised roofs, cedar trim, and gaps in flashing and siding. He was told to paint the trim anyway so it looked uniform until it was replaced.
Progressive Restoration fulfilled their contract ( Power washing, caulk, 2 coats of paint...I watched them while they painted one building in the 90 degree heat). He even included a 60 year caulk at no extra charge. The Board mailed homeowners and asked them to move patio furniture and yard objects away from the buildings prior to the painters beginning, but many didn't comply. The Board had told homeowners that anything not moved would be removed at their own expense, or this area wouldn't be done. Marcus and his painters moved much of this themselves., at no charge.
Punch lists were completed. The President of the Homeowners Association, a Board member on the Architectural Committee, and I walked each and every building with the painters, with their paint brushes and paint buckets in hand, and asked them to touch up a few areas before they were paid. They reminded us that their work comes with a 3 year warranty, and they seemed very proud of this!
Marcus and his painters did an excellent job, considering the condition of our siding and cedar trim boards. He really is a perfectionist, and I'd recommend Progressive Restoration for any painting job!
"[Member name]. Thank you for your thorough review! We always appreciate when someone is willing to take the time to share their experience. We look forward to working with you in the future and are pleased that you and the board were satisfied with the outcome!"
"[Member name]. Thank you very much for spending the time to write a review. It was a pleasure working with you and I hope you enjoy the pool deck for many years to come. Let us know if you need anything else! Take care!"
"(Removed members name) One of our favorite projects this year! It was challenging at times but the outcome was well worth the effort. You did a wonderful job in color choices! Being that your home was located in a smaller community, we received a number of compliments from passerby's! We were not only obligated to you for exceptional work performance, but also the members of the community as they seemed to be interested in the progress and conclusion of this project! A very welcoming challenge that we do not experience so often in larger communities. With their feedback, and more importantly yours, we are reminded that we are continuing with our efforts to provide you and our community with an exceptional quality of work and ethics. Thank you very much for sharing your experience with our company; we appreciate you and the time you have taken for this review, take care."
behind, timely scheduling and completion. If you need something painted call Marcus, i will be! Thanks!
"[Member Name Removed] We really appreciate your review! No job is considered too small! It is our goal to provide a level of service and commitment to ALL clients who are in need of our service. We were happy to meet with you and be able to complete your project in a timely manner, so thank you for that feedback. Your feedback, like others is one of the many driving forces that compel our company to strive for perfection! We are humbled when we receive these reviews, and they reaffirm our motivation towards our goal; to provide our community with exceptional service and quality of work! Thank you again."
"[Member Name Removed] Thank you for the kind words and for the opportunity to be a part of this project! We thoroughly enjoy our involvement in restorations of this caliber. Your home has a deep history in the community and we are honored to be a part of preserving its value and integrity. We look forward to the second phase of your project, by completing the interior. Again, thank you, and we look forward to our continuing relationship."
Marc was able to start the job ahead of schedule. The team arrived on time everyday and carried out the job just as Marc described. They performed their work in a professional and caring manner with attention to detail and cleanliness. In addition the job was finished as scheduled and on time. Overall Marc did very good work on all areas of the job.Upon completion Marc walked me around the house to review the work. We had a great experience with Progressive Restoration and we will use them again without hesitation.
"[Member name removed] Thank you for taking the time to write a review. We are pleased that you appreciated our thorough explanation of the different aspects of your project. Many times, companies take aspects of projects for granted, leaving potential clients in the dark, and making an uncomfortable situation for those clients. We make every attempt to thoroughly explain everything so that they are made aware, and know what they can expect from our crew. Many times clients have different expectations, and so we make every attempt to adapt and conform to those expectations to eliminate any miscommunications that may arise. So, thank you for your acknowledgement in this practice we try to achieve. We are confident you will enjoy the outcome for many years, and we look forward to our new relationship. Thanks again, take care."
They had to paint an entire 3700 sf house. They did all the exterior work and interior painting in 2 weeks! That's it! Not only that, but it was done with primarily 2 people (Marcus included). They worked hard and fast; took no lunch at times, and the quality was far superior to many other painters work I've seen. For the little bit more we paid to go with him, it was worth every cent.
Marcus was honest and hard working and to make matters better they were on time and got the job done before their estimated time. Long story short, you get what you pay for and the pride that Marcus takes in his work makes all the difference in the end result.
"[member name removed] Wow! Thank you. I'm really at a loss for words. It is feedback like this, that inspires us to achieve and maintain the level of excellence we strive for. I would like to thank you and your family for the incredible amount of hospitality, appreciation, and respect you have given our crew throughout the duration of your project. You were very clear in your expectations and needs. This, without a doubt, helped us zero in and focus our attention on the things that were necessary to complete the project in a timely and professional manner, thank you. It brings us great pride to be involved in so many aspects of this project, and the responsibility that comes with it as well. We are truly honored to have fulfilled all of your expectations, and we are pleased to know that you will enjoy the outcome for many years to come. Thank you, and we look forward to continually honoring our relationship in the distant future! Take care."
"[Removed member name] Thank you for taking the time to write a review on our performance. We are thankful that you are pleased with the outcome! We were happy to explain all processes to you, so that you were well informed and confident in you decisions. We look forward to working with you in the future, take care!"
"[member name removed] We truly appreciate your kind words! Thank you. We enjoyed working on your project, as it was a major transformation! I am glad we were able to accommodate all of your needs, and we are very happy with the outcome. It was a pleasure working with you. This was the first time our company had secured a contract with an individual that was over seas! We enjoyed our correspondences the months prior to actually beginning you project, and we were glad everything went well, without a hitch. We truly appreciate your business, and we look forward to working with you in the future! Also, thank you very much for your services to our country! Because of the dedication and sacrifices you make, we are able to pursue the freedoms and dreams that make our county, the great country it is! Thank you!"
"[Member Name Removed] Thank you for taking the time to write a review for the services we provided. It was also a pleasure to work with you on your project. We were more than happy to try to accommodate your budgeting needs by itemizing each process so that you were well informed, and felt confident in your decision. We are truly honored to hear that your loyalty to us will remain in the future and we will continue to do our part to ensure that loyalty will never change. It is the highest form of gratification we can receive from our clients...thank you!"
"[Name removed], Thank you for your kind review. We were glad to have solved your problem in a timely manner so that you were able to get the office back in order. We look forward to working with you in the future, take care."
Licensing
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