Get matched with top water and smoke damage repair specialists in Mapleton, IL

"They were very nice people to work with, very professional and thorough. They removed the damaged wood and abated the area. I would recommend them highly."

"I didn't expect to have to write this. Even waited a few weeks after the work was "completed" in order to live with the results a bit, but here goes. I had Kitchen and Bath Specialties (Joe Laverdiere ) come to my home to redo my bathroom. They were to replace the drywall, put in a tiled walk in shower where I once had a tub, etc. I assumed it would be a right hand drain since the tub had a right drain. Here are some issues I faced with this company. I came home from work to find they had cut out the concrete (house is on a slab) to put in a center drain instead. That's not the bad part. When he went to get the shower pan, they didn't have a center drain, so he ended up doing the right hand like he should have in the first place! I have no idea how they repaired the concrete under the pan, since that pan was put in while I was at work. The tiles in the shower have some even grouting, but in other places the grout is uneven as the tiles weren't cut quite right. He told me the sanded grout did not need to be sealed, but all articles I have read recommend sealing, so I have done that since they left. The air conditioning/heating vent on the wall is white. It had white screws in it. They took it down to work, and when they put it back up, they used black screws. I have no idea where the white ones went. Not only that, but they put it back up and tried to paint around it, so I had to clean grey paint off the white vent and I had to go buy white screws to put it back properly. I showed him one day where I wanted the grab bar to be placed. He even put some pieces of tape on the wall to remind him where to put it. Guess what? Next day I get home and it's not placed correctly. Of course now there are holes in the tiles, so to redo it would mean replacing the tiles too, so I let it go. Even though it was new drywall, they did not paint behind the vanity. Nor did they paint behind the stool, except for the wall showing below the tank. Since the vanity and stool had to be removed to replace the drywall, the new drywall should have been painted. There was also paint all over the toilet tank lid. I pointed out where the drywall joints were not smooth in a number of places. Joe said once I hung towels on the towel bar that would not be noticeable and that the joint where the wall and ceiling meet over the sink was noticeable because of the type of paint I chose (eggshell) and because the light fixture was facing upward. I told him if it was done correctly there would be nothing to hide or notice. They did work on those two spots, but other places are not smooth. They broke both light bulbs in the fixture but failed to mention it to me. I went to replace them because one bulb burnt out and nearly cut my hand in the process. Now let's talk about cleaning up after themselves. My front and back door had lots of hand prints on them. Ever hear of a door knob? There were spots of some white substance on the concrete on the patio they never cleaned up, but they said it would wash away when it rained. We've had a couple of good rains since and they are still there. There are bits of some adhesive on my carpet that I can't get out. I may have to "trim" it. I asked him to paint the inside of the bathroom door the same color as the trim, a very light grey. Nope. I think all he put on there was white primer. One day I was out mowing the yard when Joe left. I went inside when I was finished mowing and found the bathroom light on, the bedroom light on, the hallway light on and even though the air conditioning was on, the front door was standing open. Another day I noticed the side door to the garage was on so I went out to close it. Not only was the door open but the light in the garage was on too. Walking back to the house I see the outside spigot is dripping water. Seriously? So to sum up, the drywall job was not finished smoothly in all the joints. The painting is not even in some places. They did not wipe down all the dust from sanding before beginning to paint, so I will have to redo. I had to seal the grout and clean the tiles and the tile spacing is uneven. It really sucked the joy out of having the room redone."

"i could not be happier. Chad and his crew solved my chimney problem before it became a major problem. They were honest, timely, friendly, efficient, explained the procedure and the price was right. I will not hesitate to call them again. They really are the best!"

"They cleaned, sanitized and sealed my ductwork....and shared the before and after pictures with me. They were prompt, courteous and provided a professional, quality experience. I'll call them again!"

"Very professional both on the phone to arrange appointment and in person at our home. Painting brick in one room and wanted professional eyes to examine the floor boards and utility closet where previously covered areas were exposed. If we ever have problems, we will certainly use 911 Restoration!"

"Frank and his crew installed pier system to stabilize my front porch. Frank was very helpful in answering all of my questions and concerns. Crew show up right on time and did a very professional job!  Would definitely use him again."

"Seemed to want to get in and out as quickly as possible. Worries more about how much money they were making. Didn't move all of the furniture either."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

We pride our company on reliability, great communication, integrity and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

Hope Public Adjusters proudly serves its customers with pride, integrity and attention to the details that matter most to you. This is one of the many things that sets us apart from the rest. We are locally owned and operated. Give us a call today!