Get matched with top pool builders and installers in Green Oaks, IL

"This place has terrible customer service and doesn't care about small pool purchases (they only prioritize big projects). As of May 14, 2020, I paid (down payment) for a 16' pool from Russo's Pools. I was told my pool would be installed in July 2020. The installer was to go out to look at the site within 1 week. They never did. I called and got no one, only leaving a message or the phone just ringing. This was all last summer 2020 with no communication. I contacted Russo's pool in March 2021 and was told they didn't have my pool nor had any idea what happened. They have given me the run-around since. I was told the installer would call me, and week after week, they did not. Not until I asked to speak to the owner that the installer called me, stating he had JUST gotten my number. The owner discussed them obtaining and installing an 18' pool to make things right. Anthony Russo is now stating he never said that; he says he only said he would look into it. All discussions about pool and site were about 18'. Even the assistant I have been talking to this week has been checking deliveries for the 18' pool and working on getting one. Anthony Russo says he can't do that, and I am here 334 days later and NO pool."

"I needed someone to close my pool as an injury prevented me from doing the job myself. William (company owner) responded within 10 minutes of me requesting the service on Angi. We chatted about the pool, I sent him a couple pics of the pool and mechanicals. He provided a very fair quote right away. Based on his timeliness and professionalism, we scheduled the job. William and his crew arrived on time the next day and got right to work. Efficient, professional, and friendly. He knocked on the door to ask any questions he had during the closing. Start to finish, he and his crew had the pool drained, lines cleared, plumbing winterized and covers in place - all in about 90 minutes. Would have taken me all day! Responsive, professional, fairly priced, courteous - You can't ask for anything more from this service provider. BIG thumbs up for The Dolphins Pool Service!!!"

"I spoke with Daniel on 1st day, we conversed back and forth. Right away he stated they could fix the door to close properly. Sent pics, he gave quote and stuck by that amount. Later we wanted door plate done as well. Extra amount was fair. The worker was most efficient and no nonsense, didn't stop until he was done. Very happy. Will choose again for other projects for sure."

"They did a great job painting my pool. On time, let me know timeframes but texting me. Chris is nice and amazing. Great company for your pool, there are a lot of bad pool companies. They are professional and honest!"

"No help"

"The absolute worst! These guys "opened" my pool. PJ, the owner and an employee were on site. I had to spend two hours helping them because they couldn't figure out how to attach the railings and diving board. They didn't vacuum! They didn't even attempt to balance the chemistry. They didn't turn on the heater, unless you count pressing the on button. It was not working, and needed repairs which I wound up doing myself, they didn't bother to check it, at all. Worst of all, they failed to tighten the bolts on the diving board, and as a result one of my kid's friends got injured when the board went sideways. Stay away. Literally, anyone else is a better choice."

"Marty does great work. I would hire him in a second."

"Unprofessional"

"Great job on replacing broken concrete and new vinyl "