Get matched with top ceramic tile pros in Grafton, IL

"Luis and Chiara were outstanding. Their communication was consistent and they ensured that I loved every step of the process. I felt very involved and they took all of my feedback seriously. They covered every surface evenly and left no gaps or awkward transitions. They went above and beyond to make sure the plan for a transition was in place even though they were not responsible for installing it. They also too the time to match the pattern of the tile up onto part of the wall so it flowed visually. Small details were noticed. I plan to use them any time my house needs work and go through them for all of my future jobs. Highly recommend. They even met my new twins!! They really cared about me and the work they did. I’m so happy I have this connection. The floors look incredible!"

"They were on time. Did a wonderful job. My pool was in really rough shape in the house that I bought they were able to fix everything from plumbing to concrete repair and painting. Would definitely hire again."

"They did an excellent job in a timely manner. I had a large corner tub taken out and needed new floor tile in order to set a claw foot tub. It looks great. There were some issues that arose as in any project. We were able discuss and were able to come up with workable solutions. Definitely will hire again for future projects."

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

As 30+ years experience carpenters, we are always prepared to take on your projects with precision and care. We pride ourselves on being courteous and polite, ensuring a positive experience from start to finish. Our approach involves actively listening to your needs and preferences to deliver tailored solutions. ???? We understand the importance of clear communication and collaboration to bring your vision to life. From the initial consultation to the final touches, We are dedicated to providing exceptional craftsmanship. ? We are ready to start, so contact me today. \n

C-MAC Development, LLC offers quality services to clients at reasonable prices. Our courteous staff has the professional tools and experience necessary to help with all your needs. We specialize in interior and exterior painting, kitchen and bath remodels, flooring, window installations, fences and decks. Call today to get in touch with our staff, and to learn more about what we have to offer!

We're a local small contracting company ready to take on your next project ? big or small.\nFrom kitchen & bathroom remodels, decks, and general repairs to commercial work ? we do it all with quality craftsmanship and honest pricing.\n? FREE Estimates\n? Reliable & Insured\n? Family-Owned & Operated\n? Serving Alton and surrounding communities\nIf you're thinking about a project, now?s the perfect time! Message us, comment below, or give us a call (618-915-9749) for your no-obligation free estimate.\nLet?s build something great together! ??\nEssentialconceptsllc.com\n

"Absolutely great guys. They installed ceramic tile floor in bathroom and did an amazing job! They worked quickly and cleaned up very nicely when finished. My wife was home but when I got home floor was done already and beautifully installed. These guys are awesome and I will definitely use them again."

"Don't let the tattoos and the beards fool you, these guys know what they are doing. They are two of the nicest, well mannered guys I have ever had work on my house. They did everything we asked and everything they said they would do in a timely manner. We are actually going to use them to re-tile our hall bath and our foyer."

We are a locally owned and operated company that values honesty, integrity and treats your home as if it were our own. We offer a variety of stone and tile services that are customizable to each individual project. We specialize in ceramic, porcelain and a variety of natural stone tile installation. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!