Get matched with top patio pros in Glendale Heights, IL

"Pavestone Rockwall pecan bricks were purchased by our contractor. Home Depot loaded the pallet on his truck and he brought it to our yard. While unloading we noticed a third of the pallet was pecan. The rest appeared as cinderblock. When returned to Home Depot they were very cooperative in refunding. Home Depot told us this is a common problem with this product from Pavestone. When Pavestone is contacted the say they will correct the problem, but nothing is ever done. My contractor has contracted Pavestone here in Denver and was told a representative would come to check out our issue. Never seen anyone from Pavestone. They are totally unresponsive to paying customers requests. Arrogant and rude to disregard customers. Find other product if you can! We now have a partially built retaining wall and my contractor is searching Denver to find a pallet tgat even has a few pecan colored bricks! Pathetic customer service"

"They responded to my request for an estimate the same day, and within 24 hours, I had an emailed estimate. Scheduling was easy and on the scheduled day, they arrived within the two-hour window and began working. When they left, our previously algae attacked house was spotless. The bill arrived via email a few days later."

"I used this company for a number of years and the overall service is no longer the same. I had them over to clean my gutters and I witnessed ladders slamming against the side of my house and they tore one of the edges from the corner of my roof with their step ladder. I will not use them going forward."

"It was repaired and working fine....I was worried I was going to have to replace the system. All good now."

"I am lucky enough to have met Robert Strahan over 10 years ago when I moved to Naperville. If you want to know why I use Robert Strahan and Strahan Construction I can some it up in one short story. We had our sump pump go out on Labor Day 2018 during a downpour and called thought maybe Robert is around the area. He was out of town for the Holiday and said he was about 30 miles away but that he will be over in 45 minutes. He came in assessed the situation about 7:45 PM ran out to his farm to grab a replacement at 8 PM at night and completely fixed the situation by himself by 10 PM. I really can't say much more than that... Robert is "throw-back" builder/contractor. He is commitment to doing great work and helping making his customers happy no matter the issue. As his customer, I now consider myself to be his friend. We have used him for roofing, bathroom, basement, painting etc and he is 100% my go to on all things that are related to my home."

"Michael and his crew did a fantastic job for us in June 2020 ripping out and redoing all the landscaping around the perimeter of our ranch house and redoing the landscaping around the perimeter of our large wood deck in the backyard, planting several trees in the backyard, doing a large drainage project on the east side of our house so that we no longer no longer get flooding in our basement, replaced a broken clay pipe that ran under our unilock paver driveway originally done by another company, and laid a lot of new sod. I'm just getting around to writing this review now after two years have passed. Our regular landscapers have been maintaining the landscaping and everything still looks great, and the drainage system on the east lawn is still working to keep our basement dry. Michael was on site every day of the project and our lawn was immaculate after the work was completed, which was amazing considering all of the drainage pipes, mulch, rolls of sod, decorative rocks, large flagstones, and other materials. You can’t even tell the section where they had to remove and reset pavers and everything below the driveway in order to access the broken pipe, but I know they did because I saw them begin the project one day before leaving the house and by the time I got home, the driveway was put back together. Michael was very easy to reach by phone and email and was responsive to our needs. We finally have a cohesive look and easy to maintain landscaping around our house and most importantly, a dry basement for the first time we can remember. Michael even used some extra dirt and sod to shore up one side of our driveway which had eroded over the years since we have a lot of tree cover and pine trees on that side of the lawn, which was a nice surprise. Regarding the drainage project, prior to Ross & Jacks we had spent thousands doing interior basement waterproofing and a variety of other solutions proposed by other people over the years and had pretty much given up hope, but Michael very quickly understood our issue of standing water on the east lawn and did an outstanding job solving all of the contributing issues and then getting the excess water to flow to the front ditch as it always should have."

"This is the second time I have use Rent a Gardener and have been delighted both times. The two-man crew went above and beyond as we made some last minute changes in plant locations. Never the least bit bothered, they were friendly, professional and worked diligently to get everything done beyond our expectations."

"Went fine, not exactly aging all that well, but probably not contractor's fault. Results were a little messier than I had hoped for. Again, possibly a result of the process."

"If I could leave less than 1 star I would. I was a return customer that needed a few fence posts replaced as they rotted out. The quote was very high but they had done a good job in the past. We asked them to check other posts as well to be sure and let us know which ones to replace. They proceeded to just replace all posts in the line while we were gone for 30 mins. At least 2 of the 3 posts were just fine and did not need to be replaced. They then charged over $800 for the additional three posts they added and refused to wait the 10 minutes until we arrived to take the invoice or deal with it. In addition they did not bother to check the remaining fence as we asked and failed to clean up. They left dirt and concrete everywhere. We then called the following Monday as this occurred on a Friday, asked them to come out to finish and dispute the bill. They did not come out as planned and then told us to make an appointment. That all their fees are fixed and each post starts at $350 for the first one and $275 for each one after. Never did they tell us this in the quote or prior to installing the posts. We are left with a mess to clean and paid exorbitant fees for terrible work. Stay away!"