"Thank you, [Member Name Removed]. It was a real pleasure working with you and we are thrilled you are pleased with the project. Please let us know if there is anything we can help with in the future."

"Receiving a negative review for not picking up a deposit check is a little confusing!...so, I assume the real issue is that you did not feel that we were responding to your needs in a timely fashion. We regret that you had that experience. We work with a number of clients every week all year long and very rarely have that issue. On the contrary, clients are generally very happy with both our work and our ability to communicate through out a project. All service industries, including ours, are currently dealing with a labor shortage that has impacted our daily routines and ability to be productive significantly. We regret that you were negatively impacted by that dynamic. We are sure you would have been very happy with our work."

"Thank you , [Member Name Removed]. Really appreciate the good words. It was a pleasure to work with you. Let us know if you need anything else."

"Thank you , [Member Name Removed]. It was a pleasure to work with you. Let us know if you need anything else."

"Thank you , [Member Name Removed]...appreciate the good words! We look forward to hearing from you again when you have another project we can help with. It was a pleasure to work with you."

"Thank you Mr. [Member Name Removed]...it was our pleasure. We appreciate the good words and are thrilled you are pleased. It means alot to us all. Please let us know if we can be of any help in the future."

"Thank you [Member Name Removed]. Let us know if we can be of any help in the future."

"Thank you so much for the kind words. It was a pleasure to work with you!"

"Thank you so much for the kind words. It was great to work with you. We hope to be back again someday... Give us a call!"

"I am so sorry that you had such a negative experience. Honestly, I have no idea how this chain of events and miscommunications could have happened. It is a first for us. A quick read of our reviews will indicate that our body of work is very professional (I would guess that our reviews helped in your decision to hire us). Your negative experience is very concerning for us. Please, if we can in any way remedy the situation, let us know. We welcome the opportunity to "make things right". Please accept our apologies for the inconvenience."

"Thank you for the good words and the opportunity to work with you. We're glad you had a positive experience and hope you will reach out to us again if we can be of any further help."

"Thank you for the good words. Please let us know if we can be of any help in the future."

"Thank you so much for the opportunity to work with you. We are thrilled you had a good experience. Yes, Brandon certainly does know his stuff. He loves working with customers, helping them achieve their landscaping goals. Please let us know if we can be of any help in the future."

"We do apologize for not being able to get back to you in a timely enough manner. As you can see, based on our reviews, we have an exceptional history of prompt customer service and quality work with our customers. This may have been one of the reasons you contacted us in the first place. Unfortunately, your initial contact (our records indicate 6/23) came at an awkward time (a person very close to our small work community passed away). It took some time to deal with that issue and then to follow up with customers. We're sorry you were a casualty of those circumstances."

"Thank you Sir. We're very happy you are pleased with our services. You know where to find us ... call again when we can lend a hand."

"Our apologies with regard to the scheduling, sir. It is our biggest headache (along with every other landscaping company!). A little weather can throw a very big wrench in the schedule. We are very happy that you are pleased with our work and hope you will connect with us again."

"So glad you are happy, [Member Name Removed]. It was a pleasure. Let us know if we can help in the future."

"Thank you for the kind words, Sir. We hope you will get in touch with us if we can lend a hand in the future."