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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025

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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025



Chimney Sweep questions, answered by experts

Flat roofs are a solid option for people who want extra outdoor space. Flat roofs are very common in other parts of the world and only recently has the U.S. started to see the benefit in the increased space. Flat roofs are also easier to maintain and pose much less of a safety risk, which allows for more DIY work for handy homeowners. Some people also build green or living roofs that grow plant life. 

Moss grows in dark areas of roofs, including in corners and gutters. If left alone, it can grow under roofing and cause permanent damage. Here’s how to remove moss from metal roofs

  • Soak the moss to soften it

  • Scrub it away with a soft-bristled brush, or pick it off with your hands (be sure to wear gloves)

  • Use a moss remover that’s compatible with metal roofing, following the manufacturer’s directions

  • Remove dead moss and rinse the roof thoroughly

  • Prevent future moss growth by trimming branches, cleaning gutters, and attaching zinc strips to moss-prone areas

Removing snow from your roof can help prevent ice dams, but the best thing to do is address insulation issues in your attic. If you do decide to remove the snow manually, you should always use a roof rake rather than a shovel. You shouldn’t climb your snowy roof in any circumstance, and roof rake allows you to remove the snow from the ground or a ladder. For the best results, remove snow as soon as possible after it falls.

Iron, or ferrous sulfate, is one of the fastest methods for killing moss. As such, you’ll find this ingredient in many lawn fertilizers and lawn killers. Vinegar is another solution for quickly killing moss. It takes just 15 to 20 minutes for vinegar to take effect. A harsher method is bleach, which also has a similar time frame for taking effect.

The easiest way to remove snow from a roof involves using a roof rake that allows you to clear snow from the ground. Roof rakes are lightweight and feature adjustable handles, making them user-friendly for most people. This method also helps prevent ice dams and excess snow buildup, reducing the risk of roof damage during winter months.

When should you remove snow from your roof? A good rule of thumb is once six inches of snow accumulates. 

The Bettendorf, IA homeowners’ guide to chimney sweeping services

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