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DRF was able to complete a next day install at a reasonable price. The guys that came to complete it were courteous, efficient and explained the functions of the new water heater well. The customer service throughout was exceptional, from intake to install.

I went a couple of months and I didn’t have any heat and I used my kitchen stove for heat. It was during Thanksgiving that I did not have any heat. It cost me nothing. What they did was they put the, it had been going on for so long that when the boss found out about it, he decided to do it for...

I hired a man to look at my heating system if it don't work I'm looking at a sear modification

Very good service. Mark was knowledgeable and helped us figure out what we needed to heat and cool our new home. He also recommended insulation for our basement. They came out the day after we closed and were the first of our contractors done with our home improvement projects.

He refused to do the finished trim work on the replaced window, even though a measured replacement was accepted. This is usually standard on a window job to help protect against heat, water, and cold. He miss ordered the window but I allowed it to spare him issue with menards. I filed a...

Everything went perfectly, then I screwed up when the water heater started to leak.2013.  Called different plumber to replace, and he refused to warranty the leaking unit.  Contacted Jeff and even though no business for him, he took care of the claim.  It is sad that businesses like Peoria...

We noticed a leak from the bottom of the hot water heater and some rusty water flowing out. We called Carl's in the morning and he got someone out right away. He immediately recognized that the bottom was rusting out and that the heater had to be replaced. He thought it was out of warranty, but...

Still not resolved. Terrible follow up - damaged plants, huge oil spill on drive. Gave me a terrible time about coming back to chip off spilled dried concrete all over lip of porch and especially bad language.

I traded my vehicle to Dan for a truck. The truck looked to be in perfect condition though it had a rebuilt title. Dan explained the situation & that his company had done the body work on the truck. I bought the truck in 'AS IS' condition understanding there was no warrenty. As I drove home the...