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"The quality of the work was poor, the sod was laid and not rolled out which is preventing the sod from catching and causing the lawn to look uneven, the grass seed/ dirt was spread sporadically over the front lawn without focusing on the bare spots which was the ultimate goal of the seeding. (for treatment/solution to holes in the lawn to promote grass growth in those areas.) Also there was very little grass seeds or dirt spread to back lawn. I brought this to Kevin's attention and he said he would take care of it and that he ran out of dirt, also his response to my calls or e-mails was not timely or not at all. I called and text him on several occasions requesting that he comes to complete the job and he never showed up to complete the job as promised. I also feel the additional cost he charged ($1500) to lay 4 to 5 rolls of sod for 20 ft. x 24 ft. area (480 sq. ft.) , was over priced and he took advantage of me and I am a victim of price gouging. His initial quote he gave me was 3400 (for the seeding, retainer wall removal, aeration, power raking, cutting the grass, plant 1 bush) but I just noticed he has put 3500 on the contract so even in that instance I paid him $100 more than what was agreed upon. The contract that he wanted me to sign was very extensive and "construction focused" and did not address everything we had discussed for this project. It basically was an agreement to ensure payment and cover himself if I did not pay. When I noticed the contract did not list line by line description of the scope of the work I brought that to his attention and asked him to include what the job would intel ( work order) listing what we had talked about. He told me he would bring it when he came to do the job. I didn't receive anything, but he had already came to to start the job. By the time he finally came to start the job I had received a warning from the village due to my grass had grown more then 5 inches waiting for him to come and take care of cutting the grass when he was to start the project. The overall communication and follow up with this company is not good and they do not provide detailed scope of work orders even when requested."

"Hands down the best lawn service I’ve ever used! I found them on here and they have been nothing but great, they go above and beyond to satisfy their customers. Their service and work speaks for itself, they brought my lawn back to life! This is my third year of continuous service with them and I recommend them to anyone wanting professional and awesome lawn services. "

"Timely and professional. Responsive and completed the job faster than expected with cleanup. "

"⭐⭐⭐⭐⭐ 5 Stars Phenomenal Tree Service really lives up to the name! Eric and his crew were awesome! They showed up right on time and got to work right away. I was super impressed with how quickly they were able to come out after I reached out — their communication was great from the start. They took down several trees around my property and did it safely, efficiently, and without leaving a mess behind. The whole team was friendly, professional, and clearly knew what they were doing. If you need any tree work done, I highly recommend Phenomenal Tree Service. Fast, reliable, and easy to work with. "

"Amazing service"

"River falls did an excellent job for us. His team prepared the ground and layer the sod so efficiently I didn’t get to thank him, as I was on an errand! Just beautiful! It’s now two weeks later and it’s growing! Thank you, River Falls:-)"

"Erick was easy to work with. He was thorough and helpful throughout the entire project. Very professional. They are quite pricey in my opinion."

"1. They broke the water main in two places, covered it up by continuing the landscaping, lied about breaking it, and offered to re-landscape again later for more money. 2. I told them I wanted ground cover around established trees and on the side of the house. Instead they planted grass there. They then planted the ground cover without first killing the new grass. It looks terrible because of all the grass growing around and rising above the new ground cover. 3. There are many, many large bare spots where grass should be growing. I told them about that but instead of seeding or reseeding the bare spots, they covered it up with the fiber blanket that concealed the fact grass seed wasn't planted until after I paid them. 4. They fixed my brick sidewalk but forgot they were to treat it. When I reminded them to do it, they didn't sweep off the dirt and just covered the dirt. 5. Tore pond liner, covered it up, and didn't reattach to new bricks despite many promises."