Get matched with top leather and vinyl repair specialists in Caseyville, IL

"I was shopping for a new convertible top to be installed on my car and went into Express Upholstery in St. Peters to get pricing. They wrote up a quote for me, I liked the price, we scheduled a date for the installation, and they said I needed to give them a deposit for half of the price which I did. I dropped off the car on that date, they did the installation, went back to pick it up and was presented with a final bill that was $800 more than what I was quoted! Turns out the original quote didn’t include installation! What? I’m pretty sure people don’t do the installation of a convertible top themselves. The owner was there and responded to my questions with a very curt response of “you authorized the work”! At the bottom of the quote and the final bill there is a note indicating that supplies, shipping, and taxes are not included. Nowhere does it say installation is not included and the deposit they requested for half the quoted price did not include the $800 as well. Seems to be intentionally deceptive! There are multiple reviews saying the same thing. I filed this same complaint with the BBB, EU received it and did not respond. Apparently, they are ok with slimy business practices."

"They are excellent."

"Very Well professional"

"We requested tile and Grout cleaning as you advertised. I will say Calvin was on time and very professional! I had totally refurbished this house for resell and all that was left was the floor cleaning of the tile and grout in 2 large rooms. I expected the grout to be cleaned of all grime and residue and the tile to be shiny when done? I had swept and mopped all areas previously, no furniture was on the floors when Calvin arrived. His first process was to spray all areas with a cleaner (smelled like rug shampoo), I questioned the type of cleaner, he assured me it was for “tile & grout”. Then Calvin used the spray nozzle with a semi-stiff brush and proceeded to vacuum and sweep the areas. I questioned if this would be enough to clean the areas. Anyway all areas were wet with soap so I really had no choice but to have him continue. After drying, he sprayed a sealer on all areas. So, this whole process took approximately 1&1/2 hours. While he was figuring the bill I pointed out a couple of small areas at our feet (looked like small rust stain) and demonstrated to Calvin how to clean these with a drop of dish soap and a scrubbing pad, they cleaned up with a few strokes and a wipe with a paper towel. Calvin then informed me that the marble floor was dull upstairs and he could give me a contact that would be able to polish? I had told him before he started that I expected clean and shiny when done by Stanley Steemer!"