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Begin by checking the power source, typically a battery or wired connection. Ensure the battery is installed correctly, has sufficient charge, and isn't corroded. If it's a wired lock, examine the electrical connections to confirm they are secure and free from damage. Additionally, inspect the lock's programming or settings. Confirm that user codes or access credentials are programmed correctly and that any remote control devices are paired and functional.

First thing first: Make sure you’re using the right key. If it’s the correct key for your lock, there are a few reasons why it may not be working, like the key is worn out or the lock is jammed. Try lubricating the lock and pushing the door closed to ensure the mechanisms work correctly. If you’re still locked out, call in for help.

Yes, most pros encourage you to change your locks when you move into a new home. While the previous owner may hand you their keys, you have no way of knowing whether other copies exist elsewhere. Changing your locks as soon as you move in is a great way to ensure that you can enjoy new, fully functioning locks that will work with your unique key or code.

Yes, keyless locks can deter burglars, mostly because they boost security and offer advanced features. Most models allow for unique codes or temporary access, making it harder for intruders to break in. Many of these smart locks even alert you if someone tries to tamper with them. However, you need to remember that while they provide an added layer of protection, no lock is completely foolproof. Pairing these locks with good security habits—like proper lighting and surveillance cameras—creates a strong defense to help stop intruders in their tracks.