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Purcell Service
4.6(
19
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean Offsite - For Business+1 more

Serving Buckley, IL and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"The technician arrived on time and promptly began diagnosing the air conditioning system. When freon levels were checked, it showed that the levels were showing an over charge of the system. When some of the freon was bled off, the numbers went all over the place. The tech cleaned the air conditioner using our own hose, which was not put back in its proper place after he was through with it. We were then advised that we would have to "wait and see" if their repairs would have any effect on the ability of the air conditioner to keep the inside temperature below 79. The tech left and advised they would be back later in the day, or the next day. We paid the bill for the service call and the cleaning of the air conditioner, even though our hose was used. That was $152. After several hours, it became evident that the repairs were having no effect. We waited until 5pm for a phone call regarding a follow-up. At that point we called Purcell, and were told that a tech would be out to follow up. When he arrived, he looked at the system again and couldn't uncover any new issues. We then asked for a quote for a new air conditioner/furnace. At this point, the techs savvy car salesman like skills were quite evident. In addition, they don't participate in the current Ameren Act-on-energy rebates, which would add up to $800. To make up for this, the tech offered a $100 off his total price for the estimates, which ranged from $3400 to $17000. Over the next few days, we had 4 different companies come out to give us estimates on new air conditioners. One company wanted to inspect the current air conditioner we had, to ensure that nothing could be done to the current unit. Upon inspection, it was found that the compressor of the air conditioner was not functioning, which would not allow any tech to get accurate freon readings. This explains why Purcell was receiving errant readings. My question to Purcell is this: What exactly did we pay 152 for? The tech should have recognized that a part as big as a compressor was not running, but he missed it. So long story short, we paid $152 to Purcell for them to mis-diagnose an air conditioner and for them to use our hoses to spray water at the air conditioner unit, and then not put the equipment away. We chose this company due to their good ratings on angies list, but I feel this review should serve as a red flag to any of you who are considering Purcell."
Recommended by84%of homeowners
Steamatic of Champaign Urbana, Inc.
3.8(
2
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean at Home

Serving Buckley, IL and surrounding areas

In business since 2010

Free estimates

Offers commercial services

We are an ethical, honest, and professional company. We are easy to communicate with, always working with you until the job is done right and to your specifications. When working with our company you can expect integrity, prompt service, and superior customer service, always leaving the job site clean. We take pride in our services and enjoy turning new clients into repeat clients. You can count on us to get the job done right the first time. We will meet with you at your convenience and will not keep you waiting. Call us today for your free estimate. You will be pleased you did. Thank you.

Recommended by50%of homeowners
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Carpet Cleaning questions, answered by experts

Professionals remove dust, allergens, and stains while preserving fabric integrity and enhancing the appearance of window treatments.

It’s possible to DIY upholstery cleaning, but it’s usually best to leave the work to a professional. If you use aggressive cleaning solutions or are too rough with the material while trying to clean it, you could do permanent damage that demands repair or a full replacement. This issue is especially risky with more delicate materials, like leather, silk, and rayon. Some upholstery needs to be dry cleaned, and knowing how and when to use different cleaning methods is paramount for avoiding damage. A professional upholstery cleaner will know what products and methods are safe to use.

Frequent vacuuming and spot cleaning, plus periodic deep cleaning to preserve condition.

If your usually super soft couch feels crusty and rough after cleaning, it could be that you haven’t removed the cleaning product properly, you used too much, or you applied the wrong type. Always check the couch tags to select the right cleaning product, read application instructions carefully, and test on an inconspicuous corner. For fabrics such as microfiber, you can soften and fluff crusty fibers using a soft-bristled brush.

To prepare your upholstery for steam cleaning, start by vacuuming it clean. Pretreat any stains with a professional stain fighter or your own solution of dish soap and water. Pre-condition the fabric with the products of your choice, and be sure to include a shampoo if the fabric allows for shampooing. Start steam cleaning your couch or other piece of furniture with the cushions, then tackle the rest of the chair. Make sure you leave plenty of time to let it dry.

The Buckley, IL homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.