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Purcell Service
4.6(
19
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean Offsite - For Business+1 more

Serving Buckley, IL and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"The technician arrived on time and promptly began diagnosing the air conditioning system. When freon levels were checked, it showed that the levels were showing an over charge of the system. When some of the freon was bled off, the numbers went all over the place. The tech cleaned the air conditioner using our own hose, which was not put back in its proper place after he was through with it. We were then advised that we would have to "wait and see" if their repairs would have any effect on the ability of the air conditioner to keep the inside temperature below 79. The tech left and advised they would be back later in the day, or the next day. We paid the bill for the service call and the cleaning of the air conditioner, even though our hose was used. That was $152. After several hours, it became evident that the repairs were having no effect. We waited until 5pm for a phone call regarding a follow-up. At that point we called Purcell, and were told that a tech would be out to follow up. When he arrived, he looked at the system again and couldn't uncover any new issues. We then asked for a quote for a new air conditioner/furnace. At this point, the techs savvy car salesman like skills were quite evident. In addition, they don't participate in the current Ameren Act-on-energy rebates, which would add up to $800. To make up for this, the tech offered a $100 off his total price for the estimates, which ranged from $3400 to $17000. Over the next few days, we had 4 different companies come out to give us estimates on new air conditioners. One company wanted to inspect the current air conditioner we had, to ensure that nothing could be done to the current unit. Upon inspection, it was found that the compressor of the air conditioner was not functioning, which would not allow any tech to get accurate freon readings. This explains why Purcell was receiving errant readings. My question to Purcell is this: What exactly did we pay 152 for? The tech should have recognized that a part as big as a compressor was not running, but he missed it. So long story short, we paid $152 to Purcell for them to mis-diagnose an air conditioner and for them to use our hoses to spray water at the air conditioner unit, and then not put the equipment away. We chose this company due to their good ratings on angies list, but I feel this review should serve as a red flag to any of you who are considering Purcell."
Recommended by84%of homeowners
Steamatic of Champaign Urbana, Inc.
3.8(
2
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean at Home

Serving Buckley, IL and surrounding areas

In business since 2010

Free estimates

Offers commercial services

We are an ethical, honest, and professional company. We are easy to communicate with, always working with you until the job is done right and to your specifications. When working with our company you can expect integrity, prompt service, and superior customer service, always leaving the job site clean. We take pride in our services and enjoy turning new clients into repeat clients. You can count on us to get the job done right the first time. We will meet with you at your convenience and will not keep you waiting. Call us today for your free estimate. You will be pleased you did. Thank you.

Recommended by50%of homeowners
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Carpet Cleaning questions, answered by experts

Yes, steam cleaning can be an effective way to clean a couch, but whether it's recommended depends on the upholstery material. It is possible to steam clean some couches, particularly those made of durable fabrics like cotton or polyester. However, not all materials handle heat and moisture well; delicate fabrics such as silk and rayon should only be dry-cleaned to avoid damage.

Before you begin, always double-check your couch manufacturer’s cleaning recommendations. If steam cleaning is appropriate for your couch, opt for a gentle steam cleaner designed for fabric rather than a bulky carpet cleaner, and use the gentlest setting to prevent damage to the fabric and foam padding. Like with carpets, you may need to pretreat and spot-clean tougher stains.

While effective, steam cleaners can be expensive to buy or rent. If you are unsure about the material or the process, it's best to call a professional upholstery cleaning service to avoid causing damage.

Getting an upholstery cleaner depends on whether you feel you’ll use it often. As a specific piece of cleaning equipment, it can be a costly investment if it's left sitting only for special occasions. But if you clean your upholstered furniture regularly, investing in this specialty tool could save you time and money in the long run.

Typically, you should avoid using a traditional carpet cleaner on Oriental rugs because the chemical makeup of carpet cleaners can damage the rug’s natural fibers. You can, however, opt for a neutral pH cleaner, which can do a decent job of cleaning the carpet without damaging it. Always test whatever cleaning solution you use on a small, hidden spot of your rug first. That way, if any damage occurs, it doesn’t totally ruin your rug.

Professional carpet cleaning can cause mold if the job is not done properly. There are two ways this can happen—if your carpet cleaner fails to dry the carpet properly, or if your carpet cleaner uses an excessive amount of water during the cleaning process. Mold can grow wherever moisture is present, so make sure you hire a pro who knows the process inside and out.

Your floor sees a lot of action: foot traffic bringing in dirt from outside, pets with muddy paws, kids dropping food crumbs, and more. All of this makes your floors dirty, and if you don’t keep up with cleaning them, staying on top of the dirt will become more challenging.

The Buckley, IL homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.