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Purcell Service
4.6(
19
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean Offsite - For Business+1 more

Serving Buckley, IL and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"The technician arrived on time and promptly began diagnosing the air conditioning system. When freon levels were checked, it showed that the levels were showing an over charge of the system. When some of the freon was bled off, the numbers went all over the place. The tech cleaned the air conditioner using our own hose, which was not put back in its proper place after he was through with it. We were then advised that we would have to "wait and see" if their repairs would have any effect on the ability of the air conditioner to keep the inside temperature below 79. The tech left and advised they would be back later in the day, or the next day. We paid the bill for the service call and the cleaning of the air conditioner, even though our hose was used. That was $152. After several hours, it became evident that the repairs were having no effect. We waited until 5pm for a phone call regarding a follow-up. At that point we called Purcell, and were told that a tech would be out to follow up. When he arrived, he looked at the system again and couldn't uncover any new issues. We then asked for a quote for a new air conditioner/furnace. At this point, the techs savvy car salesman like skills were quite evident. In addition, they don't participate in the current Ameren Act-on-energy rebates, which would add up to $800. To make up for this, the tech offered a $100 off his total price for the estimates, which ranged from $3400 to $17000. Over the next few days, we had 4 different companies come out to give us estimates on new air conditioners. One company wanted to inspect the current air conditioner we had, to ensure that nothing could be done to the current unit. Upon inspection, it was found that the compressor of the air conditioner was not functioning, which would not allow any tech to get accurate freon readings. This explains why Purcell was receiving errant readings. My question to Purcell is this: What exactly did we pay 152 for? The tech should have recognized that a part as big as a compressor was not running, but he missed it. So long story short, we paid $152 to Purcell for them to mis-diagnose an air conditioner and for them to use our hoses to spray water at the air conditioner unit, and then not put the equipment away. We chose this company due to their good ratings on angies list, but I feel this review should serve as a red flag to any of you who are considering Purcell."
Recommended by84%of homeowners
Steamatic of Champaign Urbana, Inc.
3.8(
2
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean at Home

Serving Buckley, IL and surrounding areas

In business since 2010

Free estimates

Offers commercial services

We are an ethical, honest, and professional company. We are easy to communicate with, always working with you until the job is done right and to your specifications. When working with our company you can expect integrity, prompt service, and superior customer service, always leaving the job site clean. We take pride in our services and enjoy turning new clients into repeat clients. You can count on us to get the job done right the first time. We will meet with you at your convenience and will not keep you waiting. Call us today for your free estimate. You will be pleased you did. Thank you.

Recommended by50%of homeowners
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Carpet Cleaning questions, answered by experts

You can push or pull your carpet cleaner; it works either way. The best method for using a carpet cleaner is to push it as far in front of you as you can reach, then pull it back. Avoid stepping on the areas you’ve already cleaned.

If your usually super soft couch feels crusty and rough after cleaning, it could be that you haven’t removed the cleaning product properly, you used too much, or you applied the wrong type. Always check the couch tags to select the right cleaning product, read application instructions carefully, and test on an inconspicuous corner. For fabrics such as microfiber, you can soften and fluff crusty fibers using a soft-bristled brush.

Professionals use pH-balanced solutions, fabric protectors, and safe steam cleaning technology for specific fabrics. These products are designed to break down dirt effectively without leaving residues.

Hydrogen peroxide can be an effective stain remover for outdoor rugs. However, it is not recommended to use for cleaning the entire surface of the rug as it is a very strong substance. If you’re battling tough stains on an outdoor rug, you can use hydrogen peroxide diluted with some water and dish soap to treat the stained area directly.

The first thing you should do when cleaning smoke damage is open all your windows to ventilate the affected area and run an air purifier with a HEPA filter. Cover your furniture and belongings to prevent soot accumulation, and vacuum any soot that’s on the floor and other surfaces. Be sure to wear a mask, gloves, and eye protection when cleaning the affected area.

The Buckley, IL homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.