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Avatar for Crawlspace / Basement Waterproofing Solution
Crawlspace / Basement Waterproofing Solution
4.4(
256
)
Building Site - Preparation and ClearingBuilding Site - Preparation and Clearing - For BusinessExcavation - Major Grading or Resloping+2 more

Serving Brownstown, IL and surrounding areas

In business since 1998

Free estimates

Credit card accepted

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."
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Recommended by90%of homeowners
Avatar for McDonagh & Sons Plumbing & Sewer Inc
McDonagh & Sons Plumbing & Sewer Inc
4.1(
69
)
Building Site - Preparation and ClearingBuilding Site - Preparation and Clearing - For BusinessExcavation - Major Grading or Resloping+2 more

Serving Brownstown, IL and surrounding areas

In business since 2010

Free estimates

Emergency services offered

Mcdonagh & sons plumbing & sewer takes great pride with 15 years of experience! We are honest, reliable, genuine and trustworthy! We are constantly referred by our customers because of our great service and dedication to meet their needs! We offer free estimates! "anything plumbing, anything sewer, any time". Ertain areas are to subject a service fee *prices may vary. Discounts can not be combined, unless noted. Award winning. Additional dba - mcdonagh & sons plumbing and sewer.

Recommended by96%of homeowners
Avatar for Destroyers Junk & Demolition, LLC
Destroyers Junk & Demolition, LLC
4.3(
11
)
Building Site - Preparation and ClearingBuilding Site - Preparation and Clearing - For Business

Serving Brownstown, IL and surrounding areas

In business since 2021

Free estimates

Emergency services offered

Destroye's Junk & Demolition proudly serves its customers with pride, integrity, and attention to the details that matter most to you. This is one of the many things that set us apart from the rest. We are locally owned and operated. Give us a call for a free in person estimate\n\ndiscounts on salvage loads\nDiscounts on junk recycle loads \nVeteran discounts \nWe take electric recycle drop offs \n\nWe’re insured \nFast timely service \nCredit payments accepted \nFinancing available

Response time5 hrs
Response rate89%
Recommended by100%of homeowners
Avatar for Corman Excavating
Corman Excavating
5.0(
1
)
Building Site - Preparation and ClearingBuilding Site - Preparation and Clearing - For BusinessExcavation - Major Grading or Resloping+1 more

Serving Brownstown, IL and surrounding areas

In business since 2010

Free estimates

Offers commercial services

Corman Excavating, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.\n\n

Response time2 hrs
Recommended by100%of homeowners
Avatar for Patrick's Landscape and Lawncare, LLC
Patrick's Landscape and Lawncare, LLC
4.2(
22
)
Landscape - Minor Grading or Resloping

Serving Brownstown, IL and surrounding areas

In business since 2010

Free estimates

Small jobs welcome

Patrick's Landscape and Lawncare LLC is a well established company in Carlinville, \nwhich serves the surrounding communities too. We offer the best in \ncustomer service as well as professionalism. We pride ourselves on \nintegrity so our work speaks for itself. Call us for your next job.

Response time1 day
Response rate87%
Recommended by82%of homeowners
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Excavating questions, answered by experts

The easier way to find buried sprinkler lines is to use the plan from the professionals who installed the system. If you don’t have professional plans, listen for running water on your lawn when you turn on the system. You may also spot wet areas, giving you an idea of where the heads are. Once you find the sprinkler heads, you’ll likely be able to connect the dots between them, revealing the system below.

Yes. A metal detector is one of the quickest and easiest ways to find your septic tank. However, metal detectors can be too expensive (costing upward of $300 in some cases), and not everyone has a metal detector just lying around. If that’s the case for you, you can also take a long metal rod and poke it into the ground at regular intervals until you hit something—likely your septic tank lid.

The rules and regulations regarding groundwater use vary between states. To find out if you can dig a well on your property, you’ll have to consult these regulations, address any compliance requirements, and get the appropriate permits. It’s also important to check that your intended location has the right geology and water table to support a well.

A walk-behind trencher can cut through roots as long as they’re not too thick, making a project much easier than digging with a shovel and other hand tools. Assess your terrain and the number of trees in the surrounding area to determine if a walk-behind trencher will ease the job. Digging a trench by hand is much more time-consuming and labor-intensive. 

Trenches are typically 12 to 24 inches deep and 8 inches wide. However, the required depth depends on the specific project and local ordinances. For example, a French drain may need to be 18 inches deep, while a water pipe might require a depth of 24 inches and a drainage pipe 36 inches. Your city or county may have specific regulations, so it's wise to consult with an excavation professional to determine the correct depth for your project.

The Brownstown, IL homeowners’ guide to excavation services

From average costs to expert advice, get all the answers you need to get your job done.