Get matched with top masons in Bethany, IL

"Pivotal was contacted about porch pillar shifting. Jeff was exceptionally prompt and communicative. He drove out to look at the site...which was a 30 min. drive. He called the day of the appt. and said he might be a little late...(very thoughtful). After looking at it, he suggested a simpler and less expensive solution. I didn't think there were contractors like this around anymore. I would not hesitate to hire him....he's pretty rare."

"They explained everything very well, and they fixed the foundation without ripping out my front porch. They have awesome payment plans as well!"

"If Don ever wants to stop busting concrete & digging for a living (but I hope he doesn't), he could go into business consulting on Customer Service. It's great that our basement stays dry for the first time since we moved in over 30 years ago, but what blew me away was how good he was at everything contractors aren't generally known for: *Responded immediately to request for quote. *Followed exactly when I asked him to (wanted to wait a couple of months to schedule). *Then when I was ready to start, called when he had an opening & started our project EARLY. *On site personally every day. *Started every day by telling me what they were going to do & asked if I had any questions. *Cleaned up site every day, then told me what they'd done, would do next day, & asked again if we had any questions. *His crew was very good & reflected his customer relations skills. Can't recommend him highly enough!"

"He and his crew did a demo for me and they cleaned it all up and hauled it away, raked the dirt and promised to bring me more dirt soon so I can plant grass in this spot in my backyard. They repaired my fence and added privacy panels to it with a new privacy gate. They did a very professional job. I would recommend them to anyone wanting a professional job at a reasonable price."

"Charles and Daniel did a great job! They kept us informed of each step to get our foundation stabilized. Highly recommend them!"

"Happy with the experience from start to finish. We went over the work to be completed and what it would be. The work was completed as agreed upon! Would definitely recommend!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the project is.

I am owner operator of my business with a few very reliable and professional employees to ensure the job can be done in a professional and timely manner.

"I know of no other contractor who has total customer satisfaction as his top priority like Mr. Flanagan does. He is absolutely the best.
My basement sustained ankle-deep water as the result of an outdoor basement stairwell drain that violently backed up because its circa-1951 drain line led to the street storm sewer (by design). That sewer was overcome with water during a storm in the summer of 2010 that featured a tornado in my western-suburbs area. Soon after pumping the water out of my basement with a mobile pump, the mess prompted me to (once again*) call Mr. Flanagan (*His crawlspace crew had done a beautiful job finishing my dirt-floor crawlspace with a concrete floor and wall insulation a couple of years earlier).
After the basement waterproofing project described in this review was complete, however, I was disappointed with the workmanship: The concrete work looked less-than-professional (out-of-flush with sump flange and the stairwell drain, plus way too many swirl marks and splattering) in the stairwell and basement's appearance areas. In short, it just didn't look like his business's flawless concrete job that was done in my crawlspace just years earlier.
Mr. Flanagan agreed. With no questions asked, he immediately had a different crew come to my home, tear out all of the previously laid concrete and drain lines and replace it with the workmanship that he would expect his crews to use in their own homes. The re-do of the project at least had met my high expectations for its cosmetics. And, of course, I hoped it was a sufficient waterproofing solution for my basement.
Fast forward just a few short years. Affter having perhaps sustaining that 100-year event with the Chicago-area rain storm of April 17-18, 2012, while my neighbors are pumping water out of their basements, mine remains bone dry. Thank you Mr. Flanagan and Crawlspace / Basement Waterproofing Solutions for a job (design and installation) well done. Your basement waterproofing solution indeed deserves an A+.

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"Our house had a water damage that ruined much of the drywall and floor on the first floor and the basement. For such a big repair job, I carefully looked up the reviews and recommendations from Angie's list and talked to 3 contractors that have the highest ratings. AOM was one of the three. David, the owner of AOM, quickly came to our house, assessed the damage, explained to me what need to be done, showed great empathy to our loss and current situation (having to stay in hotel waiting to go back to our house), and put a very competitive bid (about 2/3 the bid of another contractor). We picked them and signed the contract. AOM uses Trello, a cloud-based project tracking system that software companies often use, to effectively and promptly communicate task description and updates to all workers and house owners. AOM workers are professional, hard working, and friendly. For such a big project, expectedly there were some hiccups and AOM had to juggle ours with their other on-going projects. David kindly explained to me various aspects of the repair work and promptly fixed any faults that we identified. I became to completely trust David's professional skill and that he would treat our house like his. Several nights and weekends David came to work late so that we could move back to normal life as soon as possible. In the end, we are very happy with our remodeled house. I sincerely recommend David and AOM for any house remodeling and restoration job."