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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025

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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025


Chimney Sweep questions, answered by experts

Walking on the roof to clean gutters is unsafe. If you do your own gutter cleaning, use a ladder to reach the gutters rather than climbing on your roof. Walking on the roof is dangerous, especially if it has rained recently or if there are fallen leaves. You can also damage your shingles when walking on them, which can lead to water leaks.

Keep in mind that using a ladder has its risks, too. It can be difficult to keep your balance while doing the labor-intensive work of cleaning gutters. For safety reasons, hiring a pro to clean your gutters is the best choice.

Removing snow from your roof can help prevent ice dams, but the best thing to do is address insulation issues in your attic. If you do decide to remove the snow manually, you should always use a roof rake rather than a shovel. You shouldn’t climb your snowy roof in any circumstance, and roof rake allows you to remove the snow from the ground or a ladder. For the best results, remove snow as soon as possible after it falls.

You can rinse your solar panels in some cases. For example, periodically rinsing your solar panels can remove light debris if you live in an agricultural or dusty area. Light dust and dirt won’t affect efficiency much, but they can build up and mix with other debris like animal droppings, leaves, and small sticks. 

You should not use a pressure washer on any surface that it might damage. Examples include shingled roofs, glass, electrical components, and anything with a seal that might be stripped away by the pressure. There are a variety of different uses for a pressure washer . They're ideal for driveways, patios, garage floors, vehicles, fencing, gutters, and paint stripping.

It may require stronger cleansers or chemicals, higher-pressure spray, or scrubbing to completely remove algae from a metal roof. Start with a mild cleanser; if that doesn’t work and you're comfortable doing so, use a stronger mix of ⅓ cup of laundry detergent, 1 quart of bleach, and 3 quarts of water to gently scrub the algae with a soft-bristled brush. If algae is present across large portions of your roof, doesn’t come off with gentle scrubbing and cleansers, or is in hard-to-reach areas, this may be a job better left to a pro.

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The Atkinson, IL homeowners’ guide to chimney sweeping services

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