Get matched with top custom home builders in Alsip, IL

"We hired this company for a home addition and couldn’t be happier with the results. They were professional, reliable, and kept us updated throughout the whole project. The craftsmanship and attention to detail really show in the final product. Our new space looks amazing and blends perfectly with the rest of our home. I would definitely recommend them"

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I purchased 3 hours of time for handyman service. I had a list of things that I wanted done during this time with my contact at Sound Construction. Via email, he shared with me what could be reasonably be done during the 3 hour timeframe.  We agreed that 2 exhaust fans would be replaced in two of our bathrooms.  He, also, asked me if we wanted to buy the exhaust fans or if we wanted him to buy them. Since we have no expertise in buying exhaust fans, I told him to buy them.  He indicated that the cost would be approximately $250 which was agreeable to us. I told him that I would pay him for the exhaust fans when the worker arrived to do the work. We got a follow-up email saying that the exhaust fans were more expensive that the original quote. He said that the prices had  gone up since he last purchased exhaust fans. The new  total amount would be $300 which we agreed to pay.

A  Sound Construction worker arrived on time to do the work.  He was very organized and was careful to cover my bathroom countertops before laying out his tools. He was pleasant and I was impressed with his expertise. He said that one of the exhaust fans took more time to install than he expected. While I had purchased 3 hours of time for this installation, he actually needed an additional 10 to 15 minutes to replace the two exhaust fans.  So to complete the job, he needed between 3 hours 10 mins. to 3 hours 15 mins.  He then told me that I needed to pay him for an extra hour of his time because of the additional minutes used. I asked him if I could pay him for an extra 15 minutes or 30 minutes. He indicated that I needed to pay for a full hour of his time. He said that since I had to pay for another hour of his time; I could give him additional work to do. I then asked him to do some small tasks to fill in the extra 45 minutes that I was forced to pay. All of the work that he did was very well done. My concern was about how the pricing was handled. I would have been fine with paying for an additional 15 mins. or even 30 mins. I felt ripped off being asked to pay for an extra hour.

When it came time to pay him, I asked him for the sales receipt for the exhaust fans. He said that he did not have the sales receipt but that I owed him the $300. Who charges customers for materials and doesn't have a receipt to document the costs!!! I was shocked and angry. Plus, he said that I owed him additional dollars for materials that he needed to do the work that was not included in the amount quoted in the Angie's list deal. Therefore, I had to pay him $414.00. This was $114.00 more than I had expected to pay. I resented paying for the extra full hour of time, the additional money for his materials and the fact that he had no sales receipt for the exhaust fans. I will not use them again for any services.

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Overall we are very satisfied with the work. It didn't take long for John to review our initial drawings and issue a quote and get the job scheduled. Between the time we scheduled the job and when work actually began we made some changes to the plans and John and his guys were able to accommodate. They also found some relatively shoddy workmanship from the builders of our townhome and did their best to point out areas that needed attention. The initial demo and framing went very well and moved quickly. After demo and framing there were times when communication wasn't the best and there were many days when work wasn't done and we weren't kept up to date on the schedule, which I understand is very typical for this type of job and not unique to John and his guys. I do wish he would have used a different electrician. He was pretty messy and rarely showed up and we still have some minor flickering with the lights in our master bedroom. The finishes are excellent and John's tile work was very good. The custom vanity they built for our master is excellent and it's fits perfectly. The shower glass is just what we wanted. Overall I was vey happy with the outcome despite some minor frustrations with the process. I would definitely call John again for other major jobs.

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"Everything was excellent with this builder. They are very trustworthy and the employees are very reliable,., I would definitely recommend them."

"This is my second project with Fil and Thor Build. The idea to construct a mezzanine was something that I had envisioned when I first saw my condo. I showed Fil my ideas on paper along with photos of how I wanted everything to look. Fil ran with it and brought it to fruition. Everything turned out even better than how I had envisioned. During the project, I requested some modifications which Fil gladly accommodated; he even created a custom door for me that is absolutely stunning - the quality work of artisans! To top it all off, this project was completed while I was 600 miles away. I had to rely strictly on photos and good communication. I had tons of questions during the construction phase and I'm sure I must've drove Fil crazy at times. However he was always professional and answered all of my questions and addressed any concerns that I had. I can't say enough about Thor Build, they are my go-to contractor and I am so fortunate to have found them."

"I loved making one phone call and having them take care of the rest!! I had my gutters, siding, and roof all replaced hassle free. I was able to pick out what I wanted from the comfort of my home. Each crew came out and finished each job in 1 day! They cleaned up very well. Which was awesome since I have 4 small kids and 2 dogs who live outside! The owners actually came out as the house was being worked on and made sure everything was going as planned!"

"Tom did a fantastic job. I am a very discerning customer with an eye for details and I demand very high quality work. Tom met all my expectations in terms of reliability and quality of work. His rates are straight forward and very competitive. He is easy to communicate with via text or phone and is very responsive."

"I selected Exclusive Builders after interviewing three contractors. Their quote was definitely not the lowest, but it was the most inclusive and seemed the most transparent. In the end, the quote was very accurate in predicting final costs. When picking finishes with the owner, he was very good at letting me know when I was looking at things which would increase expenses, and he was very helpful and helping me select finishes that would stay in budget but honor the design intent. He had a very good eye for aesthetics. Even more important, the whole team was very detail focused. Everything had to be just so. Any time I noticed something slightly off, they were right there to fix it. They whole team was very respectful of our space, sealing off areas not being worked on. The owner told me that they usually only take on two projects at a time so that they can give appropriate focus to each project and minimize delays. I was extremely pleased with the outcome. I would recommend Exclusive Builders heartily, and would hire them again."

"The entire process was smooth from start to finish. The initial design for the kitchen utilized the space efficiently and looked fantastic. The quality of the products and vendors that were used are top notch. The construction crew arrived punctually at my home every morning. They were very skilled in their carpentry and at the end of each day they left the site as neat and clean as possible. The project ended on time and on budget. I love my new kitchen and new floor. We have been enjoying my kitchen and floors for two years now and never had to call for any repairs or adjustments. Thank You Magnolia!"

"Orlando was very responsive to email and phone calls and came out quickly for an estimate. He was very flexible with scheduling the paint job, but we had to delay because of our schedule. We hope to be able to reschedule the job in mid April. We look forward to seeing the quality of the work because the customer service is good.
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