Sound Construction Inc
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 3% | ||
| 1% | ||
| 2% |
We wanted can lighting in our guest bedroom but he said he could not do it with the current attic set up. So, he installed two new track lighting systems. He recommended LED. They do look better, but I'm overall not crazy about them. It basically took the whole day to install plus I had to go out and buy the "very expensive lights". Not necessarily his fault, but still disappointing.
But overall I was happy!
I purchased 3 hours of time for handyman service. I had a list of things that I wanted done during this time with my contact at Sound Construction. Via email, he shared with me what could be reasonably be done during the 3 hour timeframe. We agreed that 2 exhaust fans would be replaced in two of our bathrooms. He, also, asked me if we wanted to buy the exhaust fans or if we wanted him to buy them. Since we have no expertise in buying exhaust fans, I told him to buy them. He indicated that the cost would be approximately $250 which was agreeable to us. I told him that I would pay him for the exhaust fans when the worker arrived to do the work. We got a follow-up email saying that the exhaust fans were more expensive that the original quote. He said that the prices had gone up since he last purchased exhaust fans. The new total amount would be $300 which we agreed to pay.
A Sound Construction worker arrived on time to do the work. He was very organized and was careful to cover my bathroom countertops before laying out his tools. He was pleasant and I was impressed with his expertise. He said that one of the exhaust fans took more time to install than he expected. While I had purchased 3 hours of time for this installation, he actually needed an additional 10 to 15 minutes to replace the two exhaust fans. So to complete the job, he needed between 3 hours 10 mins. to 3 hours 15 mins. He then told me that I needed to pay him for an extra hour of his time because of the additional minutes used. I asked him if I could pay him for an extra 15 minutes or 30 minutes. He indicated that I needed to pay for a full hour of his time. He said that since I had to pay for another hour of his time; I could give him additional work to do. I then asked him to do some small tasks to fill in the extra 45 minutes that I was forced to pay. All of the work that he did was very well done. My concern was about how the pricing was handled. I would have been fine with paying for an additional 15 mins. or even 30 mins. I felt ripped off being asked to pay for an extra hour.
When it came time to pay him, I asked him for the sales receipt for the exhaust fans. He said that he did not have the sales receipt but that I owed him the $300. Who charges customers for materials and doesn't have a receipt to document the costs!!! I was shocked and angry. Plus, he said that I owed him additional dollars for materials that he needed to do the work that was not included in the amount quoted in the Angie's list deal. Therefore, I had to pay him $414.00. This was $114.00 more than I had expected to pay. I resented paying for the extra full hour of time, the additional money for his materials and the fact that he had no sales receipt for the exhaust fans. I will not use them again for any services.
Licensing
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