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"I contacted Sergei Stefoglo, owner of Elite Construction in the Spring of 2015, and he came over and gave me a written quote.  We then sat on the quote until at least late 2015, at which point we decided to proceed not only with the egress windows originally quoted, but with replacing two small sliders as well.  I contacted Sergei to see what the Spring of 2016 would look like, and he indicated they could likely do it in January, but that prices of construction materials had gone up about 15%.  He also updated his quote on the additional windows.

We agreed to go ahead, and set a start date that ended up working out for February of 2016.  They were to put in two egress windows and two additional small sliders, replacing the old broken metal casing windows (that had no screens).

His crew showed up on time, and went to work on the outside on day one, and then worked on the inside for days 2-3.  They were an excellent group of guys--extremely courteous.  They did an exceptional job of cleaning up both inside and outside.  The outside looked better when they left than before they got there, and the inside was very nice and clean.  It was agreed that we would stain the window frames, but everything else was done rapidly, professionally, and very nicely in three days.

They completed the job as scheduled, if not a couple hours before, and the cost was as agreed upon.  Sergei was excellent to work with financially--I gave him 50% at the beginning, and just mailed him a check after the inspector cleared the work two days after the job was complete.  The inspector was in and out--no concerns.

We communicated almost exclusively by e-mail, a little by phone, primarily because that's when I have time to communicate after work.  In that there was probably some miscommunication on paperwork--I thought he was going to pull the permit (it was always clear that the permit cost was above and beyond the bid, but who would pull the permit wasn't as clear).  When the job was done and I asked Sergei about the permit, he indicated I'd need to take care of getting a permit and getting it inspected, though when I said I thought he was going to, he said he could, but preferred to stay busy on job sites and not spend his time at City Hall.  He had been so good to work with I just went and pulled the permit myself, and had it inspected two days later.  Not a big deal.  I do prefer for a contractor to pull the permit though, and he was willing, just preferred not to do it.

In an e-mail I asked for copies of papers showing proof of license, bond, and insurance.  I don't know if he missed that in my e-mail, or didn't think it was worth the trouble.  At one time he'd mentioned that he was licensed, etc., but we never really followed up on that.  Again, seems to me to just be good practice that I try to follow to request those things.  Probably if I'd asked in person rather than e-mail he would have provided it.

I would highly recommend Sergei and his crew.  I always want a crew that my wife feels comfortable around--that's my litmus test for how they are professionally and their level of courtesy.  She appreciated them very much."

"Mike and Chris did a GREAT job installing several new windows in my home under difficult weather conditions. I felt the price was fair and reasonable. I would definitely recommend Fireside Glass. I love my new windows. Thank you Mike and Chris."

Welcome to STURGES ENTERPRISES! We always provide high quality work that produces an exceptional product. We pride ourselves on the relationships we build with all of our clients, and we cannot wait to hear from you. Call today!

"Savana has been such an amazing person to talk to and receive information from about windows. We never knew there was so much that goes into a window and itâ s install and she gave us all her knowledge. We werenâ t sure if we wanted new windows yet but she made us feel so much better about getting them sooner. She has honestly been such an awesome person to talk to and spend 5 hours with! It wasnâ t all just about windows and bathtubs we got to know her and her company. Weâ re excited to have new windows for the winter and not learn what winter is like with 90 year old windows. And weâ re even more excited to be able to open our windows without them being painted shut!"

"They have superior products. Love our new roof. Warranty is extremely important to us and they will guarrantee for life. Our soffit and fascia and gutters look absolutely amazing!"

"My egress window went in just today, and I'm leaving a review already--that's how thrilled I am. Petr came to look at my place on the same day I called him; quoted $1500 under the other guy (who also said he couldn't get a window til November). No frills, just solid communication and answered all of my questions. From dig to driving away = 6 hours. Spread the dirt, took the concrete for recycling, they even pulled a nasty rosebush that was in the way--and the bane of my existence. I'm a single female homeowner and my wonderful father does a lot of the build work around my house--we've re-roofed and re-sided it ourselves--but this needed outsourced. I couldn't be happier or more relieved at how well the process went with Petr and his crew. They were polite and efficient and knew their stuff. Will definitely call again when I'm ready to have them do the other window!"

"Not very well. The grout job turned out very poorly. Shawn did send out his man several times and he did his best, but the workmanship feel far short from what it should have been. The caulking wasn't much better. He was reasonable in that he didn't charge me for all the actual hours worked. I'm having the entire room redone today and it's going to cost almost $600 and even this company has informed me that some of the grout is impossible to remove from some of the tiles."

"They removed drywall that was saturated with sewer water, removed part of the carpet that was ruined, dried out the basement and scrubbed the cement walls to remove any spores.  The whole process took less than a day and I was very pleased with the results.
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"Roofing project went very well. Project went smoothly, work was done quick and the roof was beautiful."

"To be clear on what I am being asked to rate .... Choice is asking me to rate the repair service man that showed up to repair - NOT their warranty service itself. These are two different things. I rate the repair man - high. The warranty company itself - ONE STAR. See they advertise this great warrantee .... but when you go to use it ..... in all the fine print .... they write themselves out of responsibility to take care of your problem so BE CAUTIOUS when choosing to purchase this warranty. I have had this warranty for two years ... never needed it. Then my microwave goes on the blink. Took three weeks to get a repair man to my house and a resolution which ended in basically a non- resolution. They opted to replace vs. repair .... somehow figured my microwave was 10 years old - which is a joke and in the wind gave me $191 to replace it - and this is after I paid the $65 service fee. This is for replacement and installation. See in item #9 of the contract it states they ARE responsible for ALL components (excepts handles, door glass, etc). BUT ... then in #16 it states they do not have to repair ... they can opt to offer replacement costs (THEIR supposed costs - which is NOT retail) so for my $319 microwave +$110 installation it is costing me to replace - They OPTED to give me $$191 minus my $65 service fee ..... which ends up being $123. This is a bunch of ********. They know it and I know it. SO .... if this is how they do on a microwave .... I can ONLY imaging what they will do on something big. So ..... I have zero confidence in this company at this point and as soon as this claim settles out - I receive my whopping $191 ... I plan to cancel this warranty and go with another home warranty company. Maybe they will appreciate my business because this one sure did not. They proved that on this small claim. I do t trust them to risk it if there happened to be a larger claim. Horrible is all I can say."