Get matched with top gas log pros in Shellsburg, IA

"Darren and his wife did an amazing job on our fireplace. It looks even better than what we expected, looks like it's always been a part of our living room. We couldn't be more pleased with the quality of their work. I would highly recommend Stoneworks."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"FO NOT USE COLONY! They will tell you they can't get a replacement part, and tell you to get a replacement unit. Then months later they will claim they found a part, and tell your insurance it could have been repaired! Whether it's a technical lying saying we need a replacement when we don't, or they are just mad we got a replacement from someone else, either way I'm out THOUSANDS that insurance won't pay for due to their negligence."

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Sean from Master Plumbing and Heating identified much more than a dripping faucet on this service call. I was so thankful he repaired the problems and got my bathroom fixed in time for the holiday. Thank you Brian S. Anderson"

"Went realy well in an out just like they said. Only problem was with the electrical company not Dependable Electric"

"Furnace was acting out ? & called Novaks on Friday @ noon-didnt think anyone would come out. So thankful as they dispatched John to come check furnace! John was awesome!!! Fixed furnace quickly & explained problem so we understood. Very professional & kind! Thank you John & thank you Novaks for getting repairman out quickly!"

"The service was excellent, and the furnace is working fine now."

"I called to request an appointment for cleaning our air conditioner on a Monday and they were able to do it that Thursday. Service man arrived right on time and was very friendly and personable. Explained all that he did and provided the form to mail in for a rebate from Alliant. Anytime I have to call in to the office, I am treated like we are the only customers they have! Very friendly and helpful staff! We have recommended them to others."